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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.7 (248 reviews)

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1.51

Based on 248 reviews, last reviewed 6th Jun 2025

100% increase in 5 star reviews

in the past 90 days

14% increase in 1 star reviews

in the past 90 days

10%

79%

Latest highest rating:

5

Amazing services and very good prices Amazing services and very good prices Reviewed on: 11th April 2025

Latest lowest rating:

1

Double charging, no care given to holding onto your... Double charging, no care given to holding onto your money, no apology for their mistake. Absolutely disgusting behaviour and company would not recomme... Read more Reviewed on: 6th June 2025

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Review GoSkippy: Car insurance now

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GoSkippy Car insurance reviews (248)

Avoid!!!!!!!

Run away as fast as you can ! Do not go with this insurance company!! What a nightmare this sh*t go skippy is. Reviewed on: 20th December 2023

Add ons!!

Seemed the cheapest car insurance for a sort of new male driver, then came the 'add ons'! Only discovered when I saw the £50 increase in the direct debit payment! I then needed to change my address which they said would cost a further £870!! Nope! Going to Admiral which is half the monthly cost at my new address and a lot lower deposit. If they try and rinse me with a 'cancellation' fee, they will have to deal with my solicitor. Nothing but a rip off company. Reviewed on: 20th December 2023

Save yourself. Runaway.

Crap customer service. Nothing good to offer. Reviewed on: 19th December 2023

Punitive cancellation charges

Punitive cancellation charges. I paid over £400 annual insurance premium on 17/10. Just cancelled the policy less than 2 months later (received a motability car for my disabled daughter so no longer need the car) and only received a refund of just over £200. So I've paid circa £200 for 6 weeks insurance. I'm sure the response will be that it's written in the Policy documents, but i still feel the cancellation fee is excessive. Reviewed on: 12th December 2023

Company to avoid

Worst company ever avoid I hade Accident with they insured driver she accepted liability now goskippy telling me to claim on your own company Reviewed on: 11th December 2023

Once upon a rip off

I had been insured through Go Skippy for the past 8 years (one car 6 years , two years second car and a 7 year no claims discount, just recently i had no notification my policy needed renewing. When i discovered it had ran out i immediately contacted to renew, i was told its two late and would now need to start new policy i was told as the old policy had lapse im now a high risk client . ??? New policy shot up over £1300 to £2100 per year im 71 year old one accident in 51 years of good safe driving Its time the insurence companies need to be licenced through the gaming and betting commission like all high street book makers Reviewed on: 28th November 2023

range rover down to ford focus...650 pinds for range rover....1,780 pounds for basic ford focus...

go skippy a total joke.....they have insured me for a year for a range rover sport for 650...quote for basic ford focus..1,780...and this is with a years no claim....call centre staff are rude ...so much noise in background of children screaming and general what sounds lie factory news...told blatant lies by call centre staff...customer service staff are no better...rude ..dont listen..and pretty much say to you we dont care just give us the insane poilcy price......seriously...a 64 year old man...ford focus..worth 2,500...and they want 1780 for third party fire and theft....after covering my range rover for 650...how is this even possible...no claims in over 40 years of driving.....go skippy are awful....no customer care what so ever.....never ever again ... Reviewed on: 27th November 2023

Displeasure with GoSkippy Car Insurance and High Cancellation Fee

Dear GoSkippy Customer Service, I am writing to express my dissatisfaction with the car insurance service provided by GoSkippy. My experience has been marred by an issue concerning the cancellation fee, which I find unreasonably high and, unfortunately, was not made clear to me at the beginning of the policy. While I understand that insurance policies come with terms and conditions, the cancellation fee charged by GoSkippy was not adequately communicated during the initial stages of setting up my policy. This lack of transparency has left me feeling frustrated and disappointed. The essence of insurance is to provide peace of mind and financial protection, but I feel that the imposition of a significant and seemingly hidden cancellation fee contradicts the principles of fair and open customer service. I believe that clear communication is crucial in establishing trust between a service provider and its customers. Had I been made aware of the cancellation fee and its magnitude from the outset, I would have been in a better position to make an informed decision about my insurance provider. I strongly urge GoSkippy to reconsider its cancellation fee policy and improve transparency by ensuring that all fees and charges are clearly disclosed to customers during the purchasing process. This would contribute to a more positive customer experience and foster trust in the brand. While I appreciate the need for policies and fees, the current situation has left me dissatisfied, and I hope that GoSkippy takes customer feedback seriously to improve its services in the future. Thank you for your attention to this matter. Sincerely, Reviewed on: 27th November 2023

AVOID! Financial pyramide, hidden costs!

Hidden fees, not answering emails, if so - after a week using excel/word/ prepared templates. Charging fees for everithing and offering nothing. Reviewed on: 24th November 2023

Useless

As someone said earlier, they are a rip off!! Very nice indeed, before you have to cancel a policy. Why would you not think that a household would have more than one car? Providing bad service to one person could mean you lose the business of other 2 or 3vehicles. We sold the vehicle that we had the insurance on it and they want £175 cancellation fee. All admin fees. Absolut rip off! We have other 2 vehicles registered with them, safe to say we will wait for the insurance to end and we will never eve use them again. Scammers...not customer friendly, would and will not recommend! Don't even bother to reply with the same s**t that you reply just to write something down. As it's absolutely useless to say "please contact us to come to a resolution", you should've done that on the phone earlier. Reviewed on: 18th November 2023

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