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GoSkippy: Car Insurance reviews

Name: Car Insurance
Rating: 1.74 (231 reviews)

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1.52

Based on 231 reviews, last reviewed 5th Nov 2024

400% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

10%

78%

Latest highest rating:

5

Skip to itQuick service Quick service pleasant staff. Very hrlpful Reviewed on: 27th August 2024

Latest lowest rating:

1

I know it's a bit of a long review but worth the read. I received my 2024 van renewal which was £649.36 (last year price £574.04) and after checking over documents I noticed that I had only 1 yrs NCB showi... Read more Reviewed on: 5th November 2024

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About this product

Here at Smart Money People, we collect GoSkippy car insurance reviews so that you can shop with confidence.

GoSkippy is an insurance broker offering home, travel and various motor insurance policies, including electric vehicle cover, car, van, motorbike, and business motor insurance. With a wide range of additional add-ons available for each policy, GoSkippy aims to be very flexible to its customers’ needs. Find out whether it lives up to these claims by checking out our GoSkippy car insurance reviews.

What’s most important for you when it comes to a new car insurance policy? Is it securing breakdown cover with a courtesy car? Perhaps you’d prefer the security of misfuelling cover or key cover? Do you work in a role that requires business insurance for your vehicle? Whatever your needs, read our GoSkippy car insurance reviews to see what genuine customers have to say about their policies.

Have you had a car insurance policy with GoSkippy? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Tell us how satisfied you were (or weren’t!) with the level of cover you received for the cost. How simple was the sign-up process? Did you have any experience with the customer service team? Write an honest GoSkippy car insurance review today.

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GoSkippy Car Insurance reviews (231)

The worst insurance company I have ever dealt with.

They refused to accept that I had sold my car. They needed a letter headed document from a private seller as proof. Proof of sale and proof of conversations were not acceptable. They threatened to take me to court numerous times and left me feeling harrased and scared. Even after they accepted they was at fault and they should of handled things better I still got threats of court and debt collection agencies. Once they then accepted that I had sold the car nearly 4 months prior, I was told I will not get a refund on my insurance. THESE PEOPLE ARE SCAM ARTISTS. Do not use this insurance company unless you want to make your life hell. Cheap insurance = poor service. Reviewed on: 8th September 2023

Scammers

Everything was good for one month, I then added a extra driver which they accepted and they took all my card details they emailed me my new policy. Then had a text on a Saturday (so could not contact them all weekend) saying they had cancelled my insurance because the call I made to them ended before they had processed the payment and they had tried to call me back but went to answer phone. I had to call Monday morning 9am spoke to someone 10:15am ..Goskippy say there is nothing they can do because the policy is cancelled and they will be charging me a cancellation fee and some other fees. Reviewed on: 4th September 2023

Lots of Hidden Charges which they will not say

I strongly advise against using this insurance company. I purchased a policy and paid a deposit for monthly insurance. However, I had to cancel the policy within 27 days, and they charged me an extra £313.46. I had a terrible experience and spent a lot of time trying to reach them, but they refused to help. Based on my personal experience, I would not recommend this company to anyone. Reviewed on: 1st September 2023

Scammers, take your money.....

Cancelled my insurance after 1 month took all the deposit of nearly £200, DO NOT USE THESE SCAMMERS!!!! Reviewed on: 1st September 2023

AWFULL, NOT EVEN ONE STAR

I recently joined GoSkippy, after getting a quote that seemed just fine. However, after I paid the quote, I was hit with a lot of hidden fees and charges. They also asked me for documents that they didn't ask for at the beginning (and confirmed we wouldn't need), which made the process very frustrating. I tried to contact customer service, but I couldn't get through to anyone. I'm very disappointed with this company and I WOULD NOT RECOMMEND TO ANYONE. ON TOP OF THAT CUSTOMER SERVICE IS AWFUL. Reviewed on: 30th August 2023

Avoid at all cost.

Trying to contact this company is not a pleasant experience, often they will answer the call and hang up immediately, or someone will answer and rudely state that they’re busy and to call back later. I genuinely dread to think how tedious it would be if I actually had to make a claim on my insurance. There are plenty of insurance companies out there, don’t give your money to a company that can’t even be bothered to offer a competent level of customer service. Reviewed on: 29th August 2023

Horrible .

This company requested for some documents which I scanned to them. They never confirmed receipt rather threatened to cancel which they did with a charge. Now it’s hard to insure with other insurers given that my insurance has been cancelled. It’s sad. I strongly advise you avoid this trap of a company at all cost. Reviewed on: 27th August 2023

Easy and Reliable

Very easy to join and fill in the admin side. Reliable company overall very well priced Reviewed on: 27th August 2023

A fast and efficient service.

The process of buying the insurance was clear and well explained. A good price and good terms and conditions. very satisfied with this company. Reviewed on: 23rd August 2023

11/10

Couldn't fault them, the CS team go above and beyond, they have low low rates and are always there to help My experience so far has been top quality and hopefully I can stay with them for a while Reviewed on: 22nd August 2023

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