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Bethany R

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Review of the GoSkippy, Car Insurance:

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Not worth the cheaper price

Abysmal communication. I wouldn’t recommend them to anyone. Third party were going to cover the cost of my repairs and courtesy car. They had told their client he could not claim with his level of cover. He had third party, fire and theft so obviously they believed he was at fault. GoSkippy even sent me a letter confirming non-fault. The third party client then went to a solicitor and made a Personal Injury claim on my GoSkippy insurance. GoSkippy contacted me and then told the Third Party insurer that I was at fault which I understand they have to do but they did not inform me of this. I found this out from the third party - (Hastings Direct if anyone wants an insurance that will speak to them about their accident and keep them up to date on the process). They obviously have cancelled my repairs and the courtesy car they provided, which GoSkippy were not in a hurry at all to initiate despite this being the purpose of me spending nearly £2k on comprehensive insurance. I guess they decided it would be cheaper for them to say it was my fault than challenge the solicitor (especially as they could argue the damages and injury were as a result of the third party’s actions… because it was his fault). Reviewed on: 23rd January 2025

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