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A Choice: Insurance Broker reviews

2.03
Based on 34 reviews, last reviewed 27th Feb 2024
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3%
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61%

Latest highest rating:

4

my review great insurance for a new driver Reviewed on: 28th September 2023
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ell

Latest lowest rating:

1

Horrific experience I took my insurance out completely unaware that this company was going to transfer me to a finance company if I paid by DD, within hours I recieved an... Read more Reviewed on: 27th February 2024
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Avalon A

About this product

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A Choice Insurance Broker reviews (34)

Cancelled policy and stole nearly £300

1
Worst ever company to go with. They cancelled my policy and upon a refund they decided to cut almost £300 when the cancellation was only £50. Absolute scam Reviewed on: 28th January 2023

Avoid them at all cost

1
The worse insurance provider about the service ans treatment of the customer are disgraceful horrendous to deal with avoid avoid avoid Reviewed on: 2nd December 2022

AVOID

1
Agree with all the negative reviews below, unreachable atrocious customer service and constantly sent emails and texts to pay fees for a cover they cancelled after a few weeks without stating why. No response after just under 2 months of sending emails. Pathetic. Reviewed on: 12th October 2022

good

3
really good and helpful cheap and good for first time drivers Reviewed on: 23rd September 2022

worst insurance company

1
impossible to get through this company so arrogant Reviewed on: 5th September 2022

Awful

1
Atrocious customer service. 30 plus minutes wait time for every call. No Internet portal for documents so a £45 fee is charged for anything. Reviewed on: 2nd August 2022

X

4
Cxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 20th July 2022

rip of

1
This company is a complete disgrace asked my daughter for her V5c details i never been asked for that driving for 40 years anyway she sent photo evidence twice to them to have her insurance cancelled for not sending details . Cant ever get through to talk about why and there seems no chance of a refund Reviewed on: 7th July 2022

Money orientated with terrible customer service

1
Paid my deposit and had my insurance cancelled before the cover even started for them to not give me reason after just two days of paying. Took days to contact them with zero communication for then to finally get in contact to be told there would be a £50 cancellation fee despite it being within the ‘cooling off period’ and regardless of myself not even being the cancelling party. I am still awaiting the partial refund I am entitled to and have had yet again no confirmation or communication on the amount or when I should expect to receive a refund. Waste of time and money extremely unreliable had nothing but stress as they were happy to leave me short to a week to find other cover but had not provided me a refund to supply this cover, I feel exploited as a young driver and take advantage of would advise to stay clear just because it appears you're getting a good deal don’t be fooled as I was. Reviewed on: 15th June 2022

Avoid this broker

1
This company changed £270 to cancel an insurance policy that had only been taken out a few minutes earlier. There was very poor communication re costs and conditions. These people are dishonest. Reviewed on: 26th March 2022

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