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Footman James: Classic Car Insurance Broker reviews

4.88
Based on 590 reviews, last reviewed 22nd Sep 2023
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Latest highest rating:

5

Classic car insurance Easy to sort what I needed, friendly knowledgeable staff on the phone, and a competitive renewal price Reviewed on: 22nd September 2023
Peter Winfield's avatar
Peter Winfield

Latest lowest rating:

1

Check your policy I had a classic loved BMW E30.I believed that Footman James were my insurer, they were not. Although their glossy website looks great, READ THE SMALL ... Read more Reviewed on: 1st June 2022
Lorraine Vickery's avatar
Lorraine Vickery

About this product

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Footman James Classic Car Insurance Broker reviews (590)

Review of the Footman James, Classic Car Insurance Broker:

Check your policy

1
I had a classic loved BMW E30.I believed that Footman James were my insurer, they were not. Although their glossy website looks great, READ THE SMALL PRINT. There was an accident where my E30 was deemed a total loss. Then all became clear, I had been passed to Ageas. Ageas are not classic car insurers they will not insure a classic car unless it is passed to them by a BROKER. I now know that Footman James acted as a broker not an insurer ,I was oblivious to this. I specifically wanted an insurer that appreciated a classic car owners needs, they are so unlike modern vehicles. I believed that Footman James could provide this. They did not. Ageas have made my life an absolute nightmare and I would not wish this on anyone else. I have been through hell. Check your policy you could be with Ageas or similar. Just be very careful, you could lose your precious vehicle and your mind. Reviewed on: 1st June 2022

Always helpful.

5
Whether it is a change to a policy or just a renewal the communication is timely and the staff on the phone are very polite and helpful. I feel that whatever happened to a car there would be plenty of support to remedy the situation. Reviewed on: 19th September 2018

excellent service

5
always helpful staff, always seek competitive quotes and re-quotes every renewal Reviewed on: 19th September 2018

Multi Bike Policy

5
The staff at Footman James are always happy to help, they find you the best deal and are always a pleasure to deal with over the phone. Reviewed on: 18th September 2018

Classic

5
Trouble free. Why would I want to use anyone else? Reviewed on: 17th September 2018

average

2
sometimes they are not very helpful when requesting for normal classic car insurance that is same as before on other cars. Reviewed on: 16th September 2018

Classic car insurance

5
It's the ultimate classic car insurance that covers all your needs, without looking at comparasion sites Reviewed on: 15th September 2018

Exceptional!

5
Fantastic, helpful customer service which delivers a cost effective solution for all your motoring needs. I even set the value of my car according to the market. Superb. Reviewed on: 15th September 2018

Excellent Service

5
Found staff helpful and obliging. Excellent value for money, which is very rare for insurance companies in my experience. Good for you Footman James! Reviewed on: 13th September 2018

Friendly and professional

5
Always easy to use. Paperwork normally makes sense. Staff obliging and relatively knowledgable regarding the specialist area. Reviewed on: 13th September 2018

Excellent service and value

5
I have had an insurance policy for my MGB GT for a year with Footman James. I recently received a renewal quote from another insurer for my other car which was very high. I approached Footman James to insure both cars and they quoted me half of my renewal quote. Very satisfied with the level of service and the value. Reviewed on: 13th September 2018
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