Paid advertisement
Smart Money People Logo
Newsletter

Voting in the Consumer credit awards 2026 is open - Vote here

Share this page

Holiday Extras Travel Insurance reviews

Holiday Extras Travel Insurance Logo
Rated Excellent 4.66/5

Holiday Extras Travel Insurance reviews

Verified business

Review summary

People rate this company as Excellent based on 3,683 product reviews

Average score of 4.66/5
5 star
86%
4 star
11%
3 star
1%
2 star
0%
1 star
1%
Reviews for Holiday Extras Travel Insurance have trended negatively over the past 90 days

Holiday Extras Travel Insurance is loved for its easy online booking, clear policies, and great value for money. Friendly and helpful customer service often makes the process stress-free. However, some have faced issues with claim delays, confusing website glitches, and unexpected price hikes that left them frustrated.

Positive themes

  • Booking Holiday Extras Travel Insurance online is quick, simple and hassle-free.
  • Holiday Extras Travel Insurance offers great value with competitive prices and good cover.
  • Customer service for Holiday Extras Travel Insurance is friendly and very helpful.

Negative themes

  • Claims with Holiday Extras Travel Insurance can be slow and frustrating to resolve.
  • Website glitches and payment issues made buying or renewing insurance difficult.
  • Unexpected price increases and unclear discount policies annoyed some users.
Summarised by AI
Was this helpful?

About Holiday Extras Travel Insurance

Holiday Extras Travel Insurance can help you to become Smart Money People by finding out what other Holiday Extras policy holders have to say. Do you have first hand experience with this company? If so, you can write your own Holiday Extras Travel Insurance review on Smart Money Peope, the UK's leading financial services review site today. Help us to increase trust and transparency in financial services.

Holiday Extras Travel Insurance at a glance

Reviews for Holiday Extras Travel Insurance

Showing 11 of 3683 company reviews

They didn't make a drama out of a crisis!

Travel insurance 6th March 2026

I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise... I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had a heart attack and ended up having a triple heart bypass operation. I notified the company who said there was no rush to claim so 3 months later I put my claim in and it was agreed and settled within a few days of my submitting the required documents. I'd definitely recommend Holiday Extras Travel Insurance and have renewed my annual insurance with them. Read more Read less

Rated Excellent 5.00/5
Read more product reviews

Excellent simple as that

Travel insurance 19th February 2026

Discussed with agent our requirements and was given a full and comprehensive options available to me. No pressure to choose immediately and value for money... Discussed with agent our requirements and was given a full and comprehensive options available to me. No pressure to choose immediately and value for money I thought was excellent especially with cruise cover and me and my wife's medical conditions. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    I have used Holiday Extra for years and found it gre...

    I have used Holiday Extra for years and found it great value and very easy to book everything I need for my travel in one place within the app .

    {"display":"Anne","full_name":"Anne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Anne 19th February 2026
  • 5.00/5

    AS a yearly customer the process for renewal was eas...

    AS a yearly customer the process for renewal was easy and straightforward, an early reminder that the old policy was expiring, easy to follow steps... AS a yearly customer the process for renewal was easy and straightforward, an early reminder that the old policy was expiring, easy to follow steps and most importantly hardly any cost increase! Read more Read less

    {"display":"Shaun G","full_name":"Shaun G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Shaun G 18th February 2026
  • 5.00/5

    Holiday Extras insurance

    Finding the most suitable option for me was simple, quick and straightforward. The clear price breakdown made it easy to understand exactly what I was... Finding the most suitable option for me was simple, quick and straightforward. The clear price breakdown made it easy to understand exactly what I was paying for and genuinely felt like good value for money. The follow‑up communication was timely, informative, and reassuring, giving me the confidence I needed while travelling abroad and ensuring I felt fully supported throughout the entire process. Read more Read less

    {"display":"Ema P","full_name":"Ema P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Ema P 18th February 2026
  • 5.00/5

    Great fast track and insurance but didn’t need to us...

    Great fast track and insurance but didn’t need to use thank goodness

    {"display":"lindsay j","full_name":"lindsay j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    lindsay j 18th February 2026
  • 5.00/5

    I have used Holiday Extras for several years.

    I have used Holiday Extras for several years, and always found them to be very competitive, professional and easy to deal with. I recently had... I have used Holiday Extras for several years, and always found them to be very competitive, professional and easy to deal with. I recently had to include some small health issues for my wife, but still found them very competitive on price. Read more Read less

    {"display":"Darryl","full_name":"Darryl","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Darryl 18th February 2026
  • 5.00/5

    easy and simple service...

    easy and simple service, fair price and so quick to get a quote

    {"display":"Joshua","full_name":"Joshua","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Joshua 18th February 2026
  • 1.00/5

    Extremely disappointing management

    Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You... Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You did not respond to my emails. This behaviour is not at all acceptable. It has been passed across to barclaycard. I am extremely disappointed. Read more Read less

    {"display":"Elizabeth C","full_name":"Elizabeth C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Elizabeth C 18th February 2026
  • 5.00/5

    satisfied

    good solid service easy to sort out online competitive prices clear paperwork and good communication

    {"display":"Hazel I","full_name":"Hazel I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Hazel I 16th February 2026
  • 5.00/5

    It was so easy to do just foned them and sorted it i...

    It was so easy to do just foned them and sorted it in a minute

    {"display":"Ronald T","full_name":"Ronald T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Ronald T 15th February 2026

    Products from Holiday Extras Travel Insurance

    Showing all products offered by Holiday Extras Travel Insurance

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice