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Holiday Extras Travel Insurance reviews

Holiday Extras Travel Insurance Logo
Rated Excellent 4.81/5

Holiday Extras Travel Insurance reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 3,682 product reviews

Average score of 4.81/5
5 star
87%
4 star
11%
3 star
1%
2 star
0%
1 star
1%
Reviews for Holiday Extras Travel Insurance have trended negatively over the past 90 days

Holiday Extras makes travel insurance a breeze with easy booking, clear cover options, and great prices. The app and website are straightforward, helping you sort everything quickly without fuss. However, some have faced delays and frustrations with claims and customer service, especially around refunds and policy renewals.

Positive themes

  • Holiday Extras travel insurance is quick and easy to book with clear cover options and good prices.
  • Customer service at Holiday Extras is friendly and helpful when you need assistance or have queries.
  • Holiday Extras offers great value for money with competitive prices and good coverage.

Negative themes

  • Claims handling with Holiday Extras can be slow and frustrating with poor communication.
  • Some users found the website or app buggy or difficult to use for payments or policy changes.
  • Auto-renewal caused unexpected charges and poor communication left some feeling annoyed.
Summarised by AI
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About Holiday Extras Travel Insurance

Holiday Extras Travel Insurance can help you to become Smart Money People by finding out what other Holiday Extras policy holders have to say. Do you have first hand experience with this company? If so, you can write your own Holiday Extras Travel Insurance review on Smart Money Peope, the UK's leading financial services review site today. Help us to increase trust and transparency in financial services.

Holiday Extras Travel Insurance at a glance

Reviews for Holiday Extras Travel Insurance

Showing 11 of 3682 company reviews Last reviewed within 7 days

Excellent simple as that

Travel insurance 19th February 2026

Discussed with agent our requirements and was given a full and comprehensive options available to me. No pressure to choose immediately and value for money... Discussed with agent our requirements and was given a full and comprehensive options available to me. No pressure to choose immediately and value for money I thought was excellent especially with cruise cover and me and my wife's medical conditions. Read more Read less

Rated Excellent 5/5
Read more product reviews

I have used Holiday Extra for years and found it gre...

Travel insurance 19th February 2026

I have used Holiday Extra for years and found it great value and very easy to book everything I need for my travel in one place within the app .

Rated Excellent 5/5
Read more product reviews
  • 5/5

    AS a yearly customer the process for renewal was eas...

    AS a yearly customer the process for renewal was easy and straightforward, an early reminder that the old policy was expiring, easy to follow steps... AS a yearly customer the process for renewal was easy and straightforward, an early reminder that the old policy was expiring, easy to follow steps and most importantly hardly any cost increase! Read more Read less

    {"display":"Shaun G","full_name":"Shaun G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Shaun G 18th February 2026
  • 5/5

    Holiday Extras insurance

    Finding the most suitable option for me was simple, quick and straightforward. The clear price breakdown made it easy to understand exactly what I was... Finding the most suitable option for me was simple, quick and straightforward. The clear price breakdown made it easy to understand exactly what I was paying for and genuinely felt like good value for money. The follow‑up communication was timely, informative, and reassuring, giving me the confidence I needed while travelling abroad and ensuring I felt fully supported throughout the entire process. Read more Read less

    {"display":"Ema P","full_name":"Ema P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Ema P 18th February 2026
  • 5/5

    Great fast track and insurance but didn’t need to us...

    Great fast track and insurance but didn’t need to use thank goodness

    {"display":"lindsay j","full_name":"lindsay j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    lindsay j 18th February 2026
  • 5/5

    I have used Holiday Extras for several years.

    I have used Holiday Extras for several years, and always found them to be very competitive, professional and easy to deal with. I recently had... I have used Holiday Extras for several years, and always found them to be very competitive, professional and easy to deal with. I recently had to include some small health issues for my wife, but still found them very competitive on price. Read more Read less

    {"display":"Darryl","full_name":"Darryl","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Darryl 18th February 2026
  • 5/5

    easy and simple service...

    easy and simple service, fair price and so quick to get a quote

    {"display":"Joshua","full_name":"Joshua","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Joshua 18th February 2026
  • 1/5

    Extremely disappointing management

    Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You... Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You did not respond to my emails. This behaviour is not at all acceptable. It has been passed across to barclaycard. I am extremely disappointed. Read more Read less

    {"display":"Elizabeth C","full_name":"Elizabeth C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Elizabeth C 18th February 2026
  • 5/5

    satisfied

    good solid service easy to sort out online competitive prices clear paperwork and good communication

    {"display":"Hazel I","full_name":"Hazel I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Hazel I 16th February 2026
  • 5/5

    It was so easy to do just foned them and sorted it i...

    It was so easy to do just foned them and sorted it in a minute

    {"display":"Ronald T","full_name":"Ronald T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Ronald T 15th February 2026
  • 5/5

    A very quick process providing excellent value for m...

    A very quick process providing excellent value for money

    {"display":"Steve ","full_name":"Steve ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Steve 15th February 2026

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