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Holiday Extras Travel Insurance reviews

Holiday Extras Travel Insurance Logo
Rated Excellent • 4.81/5

Holiday Extras Travel Insurance reviews

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Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 3,650 product reviews

Average score of 4.81/5
5 star
87%
4 star
11%
3 star
1%
2 star
0%
1 star
1%
Reviews for Holiday Extras Travel Insurance have trended positively over the past 90 days

Holiday Extras makes travel insurance a breeze with easy booking, clear cover options, and great prices. The app and website are straightforward, helping you sort everything quickly without fuss. However, some have faced delays and frustrations with claims and customer service, especially around refunds and policy renewals.

Positive themes

  • Holiday Extras travel insurance is quick and easy to book with clear cover options and good prices.
  • Customer service at Holiday Extras is friendly and helpful when you need assistance or have queries.
  • Holiday Extras offers great value for money with competitive prices and good coverage.

Negative themes

  • Claims handling with Holiday Extras can be slow and frustrating with poor communication.
  • Some users found the website or app buggy or difficult to use for payments or policy changes.
  • Auto-renewal caused unexpected charges and poor communication left some feeling annoyed.
Summarised by AI
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About Holiday Extras Travel Insurance

Holiday Extras Travel Insurance can help you to become Smart Money People by finding out what other Holiday Extras policy holders have to say. Do you have first hand experience with this company? If so, you can write your own Holiday Extras Travel Insurance review on Smart Money Peope, the UK's leading financial services review site today. Help us to increase trust and transparency in financial services.

Holiday Extras Travel Insurance at a glance

Reviews for Holiday Extras Travel Insurance

Showing 11 of 3650 company reviews • Last reviewed within 7 days

Great advisors, very knowledgeable and friendly

Travel insurance • 4th February 2026

Great advisors, very knowledgeable and friendly

{"display":"Mrs V","full_name":"Mrs V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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The signing up process is easy enough, I can’t comme...

Travel insurance • 4th February 2026

The signing up process is easy enough, I can’t comment on the claim procedure having not needed it. The rates seem fair

{"display":"Michael Whitehorn","full_name":"Michael Whitehorn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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  • 4/5

    When a review is not a review

    I took up holiday extra travel insurance after checking against several others and it seemed very good value. However having not had to use it... I took up holiday extra travel insurance after checking against several others and it seemed very good value. However having not had to use it which I always good I cannot give a review as I have only paid for a service I did not use and the proof in the pudding is when you need to use the policy and how your request is dealt with Read more Read less

    {"display":"David C","full_name":"David C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    David C 3rd February 2026
  • 5/5

    easy to use and reasonably priced

    easy to use and reasonably priced

    {"display":"Chizzy","full_name":"Chizzy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Chizzy 3rd February 2026
  • 5/5

    Never had a problem with Holiday Extras, it’s good v...

    Never had a problem with Holiday Extras, it’s good value for money, I always do a yearly insurance cover, haven’t found any other holiday insurance... Never had a problem with Holiday Extras, it’s good value for money, I always do a yearly insurance cover, haven’t found any other holiday insurance cover that’s good value Read more Read less

    {"display":"Maureen J","full_name":"Maureen J","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1090484.png"}}'s avatar
    Travel insurance
    Maureen J 1st February 2026
  • 5/5

    Easy to find what I wanted.

    Easy to find what I wanted. Easy to book.

    {"display":"Elizabeth T","full_name":"Elizabeth T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Staff always friendly &helpful

    I added medical issues to my info & staff were v helpful advising me so cld save money, discreet friendly & efficient. My insurance quote... I added medical issues to my info & staff were v helpful advising me so cld save money, discreet friendly & efficient. My insurance quote did not change wh surprised me and is great value for money...and yes I did compare quotes. Read more Read less

    {"display":"Jacqueline B","full_name":"Jacqueline B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I have used your companies holiday insurance several...

    I have used your companies holiday insurance several times , your service is first class , website easy-to navigate and premiums very affordable. The only... I have used your companies holiday insurance several times , your service is first class , website easy-to navigate and premiums very affordable. The only thing missing in my opinion is the lack of a paper copy of the insurance policy otherwise excep. Read more Read less

    {"display":"Neil T","full_name":"Neil T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Neil T 30th January 2026
  • 5/5

    Easy to arrange, competitive in pricing

    I found it simple to arrange the right level of cover that I needed for my travel requirements. The premiums were very competitive, and communication... I found it simple to arrange the right level of cover that I needed for my travel requirements. The premiums were very competitive, and communication from the company at each stage of the process was very good. Read more Read less

    {"display":"Andy GB","full_name":"Andy GB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Andy GB 28th January 2026
  • 5/5

    Easy to use, one stop shop all you need in one place...

    Easy to use, one stop shop all you need in one place insurance , parking, lounge

    {"display":"Amanda J","full_name":"Amanda J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Amanda J 27th January 2026
  • 5/5

    Friendly and informative

    Telephoned git the help I needed instantly and was able to book in advance for my yearly the girl was very friendly and knew her job

    {"display":"Patricia Clough","full_name":"Patricia Clough","avatar":{"url":"\/assets\/uploads\/avatars\/users\/54994.png"}}'s avatar

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