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Holidaysafe reviews

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Rated Excellent • 4.88/5

Holidaysafe reviews

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Verified business
Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 2,117 product reviews

Average score of 4.88/5
5 star
90%
4 star
9%
3 star
0%
2 star
0%
1 star
1%
Reviews for Holidaysafe have trended negatively over the past 90 days

Latest positive rating

5/5

My experience was truly incredible, I could never in...

My experience was truly incredible, I could never in my wildest dreams, have imagined a finer experience. From the bottom of my heart - thank you, thank you, thank you

{"display":"Dame Eiel","full_name":"Dame Eiel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Travel insurance
Dame Eiel 3rd October 2025

Latest negative rating

1/5

Read the fine print before buying insurance from them

We were one of many families affected by the service interruptions at London Stansted Airport on the 11th of May, 2025. We ended up missing... We were one of many families affected by the service interruptions at London Stansted Airport on the 11th of May, 2025. We ended up missing out on our flight to Albania and the entire holiday because of the IT issues at the airport. While other insurance providers were happy to provide a cover for the loss(I know because I had friends travelling with me who missed their holiday due to the same reason and their insurance provider reimbursed them) due to the unexpected circumstances, HolidaySafe chose to shun us away saying that this does not fall under a mechanical breakdown at the airport's/airline's or public transport end. Safe to say I am never buying travel insurance from them again. Read more Read less

{"display":"devishta lumbaa","full_name":"devishta lumbaa","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1301258.png"}}'s avatar
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About Holidaysafe

Holidaysafe reviews from Smart Money People can help to give you the inside track on life as a Holidaysafe customer. Have you bought insurance from Holidaysafe before? Our mission is to use the power of your reviews to help increase trust and transparency in financial services. You can join us today by writing your own Holidaysafe reviews to help others in our community!

Holidaysafe at a glance

Reviews for Holidaysafe

Showing 11 of 2117 company reviews • Last reviewed within 7 days

My experience was truly incredible, I could never in...

Travel insurance • 3rd October 2025

My experience was truly incredible, I could never in my wildest dreams, have imagined a finer experience. From the bottom of my heart - thank you, thank you, thank you

{"display":"Dame Eiel","full_name":"Dame Eiel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

We had a beautiful holiday thank you

Travel insurance • 25th September 2025

We had a beautiful holiday thank you

{"display":"Ron bell","full_name":"Ron bell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Quick to pay out claims

    When we had a problem they were quick to complete our claim with mony in our bank the same day!!

    {"display":"robert736matthews@btinternet.com","full_name":"robert736matthews@btinternet.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good Cover and Service

    I have been with HolidaySafe for several years and I find their customer service excellent and they provide a good value cover that meets my needs.

    {"display":"Fiona H","full_name":"Fiona H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Fiona H 18th September 2025
  • 5/5

    The staff were very helpful and I felt confident tha...

    The staff were very helpful and I felt confident that they were knowledgeable and nothing was too much trouble.

    {"display":"Gracelyn J","full_name":"Gracelyn J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Gracelyn J 17th September 2025
  • 4/5

    A competitive quote was provided and a product purch...

    A competitive quote was provided and a product purchased with no issues.

    {"display":"Derek J","full_name":"Derek J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Derek J 17th September 2025
  • 5/5

    Good value for money !!

    Have used for a number of years, very personable and helpful. Good value for money compared to other companies providing for the older person.

    {"display":"john h","full_name":"john h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    john h 16th September 2025
  • 5/5

    Excellent customer care.

    The Holidaysafe rep was thorough and helpful. I really appreciate the time she took to provide the insurance I required

    {"display":"Kathryn S","full_name":"Kathryn S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Kathryn S 16th September 2025
  • 5/5

    Straightforward, customer friendly service.

    Straightforward, customer friendly service. Good value for cover. Compares favourably with competitors in the holiday insurance feld.

    {"display":"David Pike","full_name":"David Pike","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    David Pike 15th September 2025
  • 5/5

    Claim & Website

    When we had to make a claim, I found Holidaysafe to be friendly, helpful and prompt. I do find the website a bit clunky though.... When we had to make a claim, I found Holidaysafe to be friendly, helpful and prompt. I do find the website a bit clunky though. If you are going through the process to get a quote and make a mistake with a prescription drug, you can't edit the screen but have to start the whole quote process again. Read more Read less

    {"display":"Phillippa B","full_name":"Phillippa B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Phillippa B 15th September 2025
  • 5/5

    The best cover for travel insurance.

    I researched a number of other providers of travel insurance and none of them were as attractive in regard to cost and the cover provided.... I researched a number of other providers of travel insurance and none of them were as attractive in regard to cost and the cover provided. It was easy to arrange online and was very pleased with the cover for my age and existing health concerns. I also saw its high ratngs on Which? Excellent. Read more Read less

    {"display":"Deborah Black","full_name":"Deborah Black","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Deborah Black 15th September 2025

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