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Insurance Choice: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.87 (255 reviews)

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4.88

Based on 255 reviews, last reviewed 25th Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

one call is the best iv had over the last... one call is the best iv had over the last vue years Reviewed on: 25th September 2024

Latest lowest rating:

2

Is nice Is good experience and really nice Reviewed on: 13th August 2022

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About this product

Using an insurance broker for your next policy, and are wondering if Insurance Choice are right for you? Check out the reviews which people like you write on Smart Money People below. Commenting on everything from price to customer service, our community shares their Insurance Choice reviews so that you can find the best insurance policies, via brokers or direct!

Insurance Choice Insurance Broker reviews (255)

Review of the Insurance Choice, Insurance Broker:

Annual European cover

Received quote for single trip and decided an annual trip cover would make sense having 2 trips this year. Kerry was exceptional, very thorough, professional and friendly. Was a pleasure to deal with her and the policy cost was instant over the phone. Would recommend to anyone who wants clear precise service. Reviewed on: 15th March 2019

Excellent Service

From start to finish clearly explained by Sophie and very competitive price Reviewed on: 29th January 2019

Helpful, pleasant and efficient.

I have spent some considerable time trying to source a reasonable travel insurance policy. Thank you for making my search so much simpler and easier. A special thanks to Kirstie for all her help and considration. Reviewed on: 25th January 2019

Friendliness, attention to detail, creative when seeking best solutions, understandable policy documents.

Very helpful and efficient, empathised with the customer, I really felt I was being offered the most appropriate and best deal to meet my criteria Reviewed on: 28th December 2018

Quick & easy

When I went on-line I expected to have to fill the form out myself which I have done many times in the past but was surprised to see that you were phoning me back which you did within min's. I spoke to Sophie Long who could not be more helpful and offered me the best and quickest quote so far so I went with it. thank you again Sophie. Reviewed on: 27th November 2018

Excellence in communication

Ms J. Milne was a delight in the manner of her communication and follow up skills. It made the pain of paying (because of my age) the cost of my insurance less that might have otherwise been. I do think that 39 pages of "small print" is somewhat excessive. I wonder how many "normal" people read every word. Reviewed on: 27th November 2018

Patient, pleasant, helpful.

I was dealt with by Wayne Oerkins who was polite helpful informative and talked me through some options. Great Reviewed on: 19th November 2018

Booking travel insurance

I was looking for last minute travel insurance and filled out a quote request online. Shortly after I recieved a call from Lauren. She was very helpful and polite. She took my details and asked all the relevant questions to insure I was properly covered for my holiday. She told me a price I was happy to pay and would insure I had no worries on my holiday. Documents were emailed within a couple of minutes. What a great service. Reviewed on: 16th November 2018

Excellent choice

Friendly and efficient agent who answered all my queries. All documents emailed immediately after payment. Pricing very competitive, especially as some other travel insurance companies quoted double for their policies with less benefits! Reviewed on: 13th November 2018

Unjustifiable premium increase

I passed my 75th birthday since my last premium payment. My new quote has increased by £190. The only change that has occurred is that I am now in an arbitrary age bracket of 75 to 79. No questions have been asked about my state of health, what medication I take or any other condition that could affect the level of premium. I find this a lazy way of carrying out a risk assessment and that some customers are more risky than others. The more healthy amongst us are supporting those that are less healthy and keeping their premiums down. A more detailed assessment is required as to the amount of risk you would be to the insurer and therefore obtain a more honest premium price aligned with your risk, not being labeled within an age group and averaging out the risk. Reviewed on: 5th November 2018

Holiday insurance

This young man was very helpful and to me he sounded as if he knew what he was talking about Reviewed on: 3rd November 2018

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