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Insure Your Motor: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.51 (171 reviews)

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4.47

Based on 171 reviews, last reviewed 14th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

14%

Latest highest rating:

5

good customer service I introduced to options and eventually got the best suitable to me. Reviewed on: 13th November 2018

Latest lowest rating:

1

Never ever Absolutely leeches. I dont get it how you got 4.5 stars when nobody gave u more than 1 and that 1 is forced to post a review. Never again. 700 car wo... Read more Reviewed on: 14th October 2022

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About this product

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Insure Your Motor Insurance Broker reviews (171)

Excellent Service

Very very pleased. The advisor who helped me tonight was brilliant. Reviewed on: 17th May 2017

Good customer service

Friendly helpful staff. Offer good advice and extras with the policies. Flexible about missed payments or changing of payment details. Open till 8pm in the week and open on Saturdays which is helpful. Breakdown cover is quick and the telephonists were very helpful when we broke down . Easy to get through which is rare for any company usually you have to spend 30mins on hold to speak to someone I don't think with insure your motor I have ever had to spend more than 10 mins before getting through to the department I needed Reviewed on: 17th May 2017

Brilliant

Very helpful and polite. Query was dealt with quickly and efficiently. Reviewed on: 17th May 2017

10

Great customer service every time i call Reviewed on: 17th May 2017

Exchanging cars

I rang up to find out how much difference in insurance it would be to change my car. The man I spoke to was very helpful and answered all my queries and was very quick finding out all the information for me. I've been with this company for my car insurance just over a year now and I can confidently say that I shall be staying with them in the future. Very polite staff and always helpful. Reviewed on: 17th May 2017

very helpful service

Very helpful customer service, helpped with every step I needed to put my partner on my insurance, even with some bits i didn't understand they broke it all down so I understood it Reviewed on: 17th May 2017

Cancelling Policy Without enough warning

I have been asked for my V5 log book in my name. When I asked if the log book could be kept in my partners name customer service said they would have to get back to me. They should have told me at the time I would need to change it or my policy would be cancelled. Or they should have extended the cancellation period whilst i was make enquiries. I only received the cancellation letter 5 days before the cancellation of the policy was due to take place. 1 of these days being a Sunday when i was unable to call customer services. I do no believe this is along enough period to warn someone there policy is being cancelled. I rely on my car for work and without it I may have to give up my job as i will not be able to afford any more insurance with the heighten premium rate from having a policy cancelled. I was unaware that car was not actually in my name and this was an honest mistake when i took the policy out. I had already declared the accidents I have been involved in and am unsure as to how having the car in a different name make me more high risk to insure. I feel like insure you motor/my insurer have been very inflexible and unwilling to help even though I am trying to rectify the problem. Reviewed on: 16th May 2017

Reply from Insure Your Motor Hello Rachel. Thank you for your feedback. I have asked for one of our senior team to look into your comments and contact you direct to assist with your concerns. Regards Insure Your Motor Response date: 17th May 2017

Helpful

The customer support was helpful from the beginning. Reviewed on: 15th May 2017

Very good customer care service

Very easy steps to get insured for new customers and the customer service assistant was very helpful. Reviewed on: 15th May 2017

Excellent Customer Service

In depth, detailed and well explained breakdown of my policy Reviewed on: 15th May 2017

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Insure Your Motor: Insurance Broker reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Insure Your Motor: Insurance Broker now

Insure Your Motor Insurance Broker reviews (171)

Excellent Service

Good customer service

Brilliant

10

Exchanging cars

very helpful service

Cancelling Policy Without enough warning

Helpful

Very good customer care service

Excellent Customer Service

Review Insure Your Motor: Insurance Broker now

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