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Just Travel Cover reviews

Just Travel Cover logo
Rated Excellent • 4.91/5

Just Travel Cover reviews

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Verified business
Last reviewed within 7 days
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  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 2,307 product reviews

Average score of 4.91/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
1%
Reviews for Just Travel Cover have trended negatively over the past 90 days

Latest positive rating

5/5

Outstanding experience throughout.

Outstanding experience throughout. We have returned to just travel cover year after year due to their knowledge of my medical history, making the whole process... Outstanding experience throughout. We have returned to just travel cover year after year due to their knowledge of my medical history, making the whole process quick and easy to manage. I would definitely recommend to anyone looking for travel cover. Read more Read less

{"display":"Steven F","full_name":"Steven F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Travel insurance
Steven F 14th October 2025

Latest negative rating

1/5

Steer clear of this company

While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number... While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number and then followed all of the instructions. Paid for scans, medication and policy excess whilst on holiday but trying to recover tgese is a nightmare, even with all receipts, e mails from emergency service, hospital report and photographic evidence of the injuries they are still disputing the claim.They use every excuse saying they did not receive certain documents despite these being sent. When you resend they start again from the beginning. Will no doubt finish up with the Ombudsman service. Best advice is GO SOMEWHERE ELSE. This company is not really wirth 1 star and would not recommend them to an enemy. Read more Read less

{"display":"Terry Bellamy","full_name":"Terry Bellamy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792647.png"}}'s avatar
Travel insurance
Terry Bellamy 14th September 2023
See more reviews for Just Travel Cover products

About Just Travel Cover

Just Travel Cover is an award-winning travel insurance broker based in Northeast England.

Just Travel Cover have been working with some of the world’s leading insurers to help people find insurance since 1999. Just Travel Cover also work with travel agents, tour operators, insurance brokers, charities and health organisations.

Just Travel Cover provide all types of policies including single trip, annual trip, winter sports and golf trips.

Just Travel Cover at a glance

Contact details

Phone
0800 294 2969
Main address
Just Insurance Agents Limited, Victoria House, Toward Rd, Sunderland, SR1 2QF
Social media

Reviews for Just Travel Cover

Showing 11 of 2307 company reviews • Last reviewed within 7 days

Outstanding experience throughout.

Travel insurance • 14th October 2025

Outstanding experience throughout. We have returned to just travel cover year after year due to their knowledge of my medical history, making the whole process... Outstanding experience throughout. We have returned to just travel cover year after year due to their knowledge of my medical history, making the whole process quick and easy to manage. I would definitely recommend to anyone looking for travel cover. Read more Read less

{"display":"Steven F","full_name":"Steven F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Excellent company

Travel insurance • 14th October 2025

Excellent and varies different types of insurance and at a reasonable price with great customer service.

{"display":"Rob","full_name":"Rob","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rob
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Used just travel for 5 cruises in a row and will use...

    Used just travel for 5 cruises in a row and will use them again for next cruisr

    {"display":"Patricia J","full_name":"Patricia J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Patricia J 14th October 2025
  • 5/5

    Have been a customer for some time, fortunately neve...

    Have been a customer for some time, fortunately never had to make a claim

    {"display":"Alex Rowan","full_name":"Alex Rowan","avatar":{"url":"\/assets\/uploads\/avatars\/users\/560754.png"}}'s avatar
    Travel insurance
    Alex Rowan 14th October 2025
  • 5/5

    Lovely to deal with.

    Lovely to deal with nothing is to much trouble, they certainly know there job,and always put you at ease. Definitely will be using them next... Lovely to deal with nothing is to much trouble, they certainly know there job,and always put you at ease. Definitely will be using them next year you can't do better. Read more Read less

    {"display":"Mrs D","full_name":"Mrs D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Mrs D 14th October 2025
  • 5/5

    Excellent company!

    I have used Just Travel for many years, as I have pre-existing conditions their policy is always a reasonable price and I have peace of mind being covered.

    {"display":"Tina N","full_name":"Tina N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Tina N 14th October 2025
  • 5/5

    Brilliant

    To be honest, couldn't be simpler or clearer. Exactly what I needed

    {"display":"Karen E","full_name":"Karen E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Karen E 14th October 2025
  • 5/5

    Helpfull to a tee.

    Have used your services and received great help in deciding which services are best suited. Staff have been most courteous and attentive.

    {"display":"jim m","full_name":"jim m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    jim m 14th October 2025
  • 5/5

    Excellent! Highly recommend!

    Excellent! Easy and informative. Trustworthy

    {"display":"Mark Bracknall","full_name":"Mark Bracknall","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Customer service are friendly and approachable, assi...

    Customer service are friendly and approachable, assisting with help and advice. It is comforting to get through easily on the telephone

    {"display":"Deborah","full_name":"Deborah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Deborah 14th October 2025
  • 5/5

    My daughter recommended Just Travel cover as she has...

    My daughter recommended Just Travel cover as she has found them so helpful. I too & my husband have had first class service from Just... My daughter recommended Just Travel cover as she has found them so helpful. I too & my husband have had first class service from Just Travel. Customer service is just brilliant. I recently had to add a medical condition that had just been diagnosed & they where so helpful & it was added to my policy. They are always there to help & taking out Travel insurance with Just Travel isa smooth & easy process. Read more Read less

    {"display":"Suzanne S","full_name":"Suzanne S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Suzanne S 14th October 2025

    Products from Just Travel Cover

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