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Just Travel Cover reviews

Just Travel Cover logo
Rated Excellent • 4.88/5

Just Travel Cover reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 1,922 product reviews

Average score of 4.88/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%

Latest positive rating

5/5

The best insurance for my husband medical history

Best insurance for my husband's medical conditions the staff are lovely

{"display":"Beverley Brown","full_name":"Beverley Brown","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1294665.png"}}'s avatar

Latest negative rating

1/5

Steer clear of this company

While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number... While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number and then followed all of the instructions. Paid for scans, medication and policy excess whilst on holiday but trying to recover tgese is a nightmare, even with all receipts, e mails from emergency service, hospital report and photographic evidence of the injuries they are still disputing the claim.They use every excuse saying they did not receive certain documents despite these being sent. When you resend they start again from the beginning. Will no doubt finish up with the Ombudsman service. Best advice is GO SOMEWHERE ELSE. This company is not really wirth 1 star and would not recommend them to an enemy. Read more Read less

{"display":"Terry Bellamy","full_name":"Terry Bellamy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792647.png"}}'s avatar
Travel insurance
Terry Bellamy 14th September 2023
See more reviews for Just Travel Cover products

About Just Travel Cover

Just Travel Cover is an award-winning travel insurance broker based in Northeast England.

Just Travel Cover have been working with some of the world’s leading insurers to help people find insurance since 1999. Just Travel Cover also work with travel agents, tour operators, insurance brokers, charities and health organisations.

Just Travel Cover provide all types of policies including single trip, annual trip, winter sports and golf trips.

Just Travel Cover at a glance

Contact details

Phone
0800 294 2969
Main address
Just Insurance Agents Limited, Victoria House, Toward Rd, Sunderland, SR1 2QF
Social media

Reviews for Just Travel Cover

Showing 11 of 1922 company reviews • Last reviewed within 7 days

The best insurance for my husband medical history

Travel insurance • 19th August 2025

Best insurance for my husband's medical conditions the staff are lovely

{"display":"Beverley Brown","full_name":"Beverley Brown","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1294665.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Helpful staff talked me through my opinions

Travel insurance • 18th August 2025

Helpful staff talked me through my opinions

{"display":"Stephen A","full_name":"Stephen A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Excellent website with a simple and easy features

    Excellent website with a simple and easy features to get you to a quote. You are then given options to add to the cover, possibly... Excellent website with a simple and easy features to get you to a quote. You are then given options to add to the cover, possibly something you may not have considered. Simple payment instructions. Read more Read less

    {"display":"John B","full_name":"John B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    John B 18th August 2025
  • 5/5

    Brilliant service from very friendly staff

    Brilliant service from very friendly staff

    {"display":"Lesley S","full_name":"Lesley S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Lesley S 18th August 2025
  • 5/5

    A professional positive experience.

    I dealt with Kaleigh who was extremely professional, answered all my questions and found the right cover for my wife and I. A very positive experience . I would highly recommend.

    {"display":"Mr Neil Mills","full_name":"Mr Neil Mills","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    WHEN LOOKING FOR INSURANCE COVER TRY JUST TRAVEL FIRST

    I used to u se other insurance providers but when their quotes were becoming ridiculous I was recommended to try Just Travel and I have... I used to u se other insurance providers but when their quotes were becoming ridiculous I was recommended to try Just Travel and I have been with them for all my holidays since 2022 and there have been a lot of cruises as well as air holidays Read more Read less

    {"display":"DEE M","full_name":"DEE M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    DEE M 11th August 2025
  • 5/5

    Good Reliable Company

    I have used Just Travel for years as with medication and my age they are the best prices. Every member of staff i have spoken... I have used Just Travel for years as with medication and my age they are the best prices. Every member of staff i have spoken to has been helpful, efficient and friendly. Their prices beat all other co.panies I have checked. Read more Read less

    {"display":"Christine W","full_name":"Christine W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to set up, good choice and fair price

    At the moment (and fingers crossed in the future) I can only judge Just Travel Cover on their website, ease of use , choice of... At the moment (and fingers crossed in the future) I can only judge Just Travel Cover on their website, ease of use , choice of cover and cost of cover and for all of this I would definitely rate them a 5 . All good for me Read more Read less

    {"display":"Paula B","full_name":"Paula B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Paula B 11th August 2025
  • 5/5

    Great Company

    Used just travel for the past 4 years and honestly wouldn’t go anywhere else for holiday cover , always have friendly , helpful and professional... Used just travel for the past 4 years and honestly wouldn’t go anywhere else for holiday cover , always have friendly , helpful and professional staff on the phones . I feel confident in the cover given and for a fair price , would highly recommend Read more Read less

    {"display":"SharinSaunt","full_name":"SharinSaunt","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    simple process and friendly staff

    simple process and friendly staff

    {"display":"Angie R","full_name":"Angie R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Angie R 4th August 2025
  • 5/5

    Easy to deal with and good value for money

    This is the second year I’ve used just travel for my holiday insurance I was very pleased with how easily they were to talk to... This is the second year I’ve used just travel for my holiday insurance I was very pleased with how easily they were to talk to and also what good value for money my insurance is compared to other holiday insurers. Read more Read less

    {"display":"Stephen G","full_name":"Stephen G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Just Travel Cover

    Showing all products offered by Just Travel Cover

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