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Moneyboat.co.uk: Payday Loan reviews

4.34
Based on 138 reviews, last reviewed 23rd Jul 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
12%
3 star
See only 3 star reviews
0%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Quick flexible and low interest rates. Quick flexible and low interest rates. Also trustworthy Reviewed on: 27th February 2024
Fredrick M's avatar
Fredrick M

Latest lowest rating:

1

They have terrible customer service. They have terrible customer service. I've been a customer before however because I need the loan for a dual purpose they are unable to fulfil it . Reviewed on: 23rd July 2024
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About this product

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Moneyboat.co.uk Payday Loan reviews (138)

Review of the Moneyboat.co.uk, Payday Loan:

I got the loan accepted, I signed the agreement, the...

1
I got the loan accepted, I signed the agreement, the funds were ready to be transferred and they wanted me to "confirm my account details". They then refused me after all of that, I'd rather they told me at the application stage instead of the wait for funds. Very poor company. Reviewed on: 25th May 2024

Quick, profesisonal and hassle free.

5
Money Boat's application process was straightforward and their customer service was courteous and professional. Funds were available in 24 hours. Would use again if the need arises. Reviewed on: 17th May 2016

Excellent customer service.

5
Whole process was simple and quick, and customer service excellent. Reviewed on: 16th May 2016

great experience

5
great experience, quick and easy application, payout and collection, excellent customer service Reviewed on: 16th May 2016

Fast, Friendly Service

5
I made an application in the evening with Moneyboat then I had a call first thing in the morning before 9am to confirm a few details. The cost of the loan was explained and it was a very competitive rate. Once I signed my agreement the cash was in my account very quickly. Reviewed on: 11th May 2016

No cash on the weekend

1
Needed cash on a Saturday but didn't get my money until Monday lunchtime. Not very helpful. Reviewed on: 9th May 2016

Easy, excellent customer service

5
The overall process was easy and simple and the lady I spoke to was extremely helpful and polite and explained everything I needed to know. Thank you Reviewed on: 6th May 2016

Quick easy application

5
East to use website, everything explained in an understandable way. quick decision and friendly communication. Quick funding same day after a few checks. Would definatley recommend Reviewed on: 5th May 2016

Top notch service

5
The customer service has been excellent from day one. Moneyboat has kept me thoroughly informed at each step of the process and when it came to finalising the loan the staff at Moneyboat asked me when the best time for me was to call. They called at the time agreed which shows they do have the customer at heart. A top notch service and a company I would deal with again and I would highly recommend them to friends and family. Reviewed on: 5th May 2016

Quick and easy processing

5
First time use MoneyBoat service and happy with my experience. Quick process, clear procedure and friendly staff. Thank you Reviewed on: 5th May 2016

Superb Website & Friendly Team

5
I was requesting a loan to help with an unexpected expense and found the website very easy to navigate and make the request. I then received a document via email which allowed me to review the terms etc and to easily, securely transmit my bank, card and signature details. Finally I receive a call from a very friendly and helpful young lady who went over all the details and verified everything before sending on to their team that makes the payment. Overall a very very good experience and great customer support. Many thanks to all the team :-) Reviewed on: 3rd May 2016