Published on 2nd October 2014

If your bank was Umpqua

Innovation
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Some banks look the same…. and some banks do things a little bit differently. Umpqua, an American bank, tries to do everything differently! This is what life as a customer could look like:

  • You would visit “a hub of innovation and connection”
  • A cashier would hand out a chocolate with each cash withdrawal
  • You could attend events such as yoga classes and “stitch and bitch” sessions (group knitting)
  • You could buy products from local businesses selling their goods in store
  • Your phone calls would be answered with the words “Umpqua, the world’s greatest bank"                                                                                                    
    • Is your bank the greatest in the world?

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