Some banks look the same…. and some banks do things a little bit differently. Umpqua, an American bank, tries to do everything differently! This is what life as a customer could look like:You would visit “a hub of innovation and connection”A cashier would hand out a chocolate with each cash withdrawalYou could attend events such as yoga classes and “stitch and bitch” sessions (group knitting)You could buy products from local businesses selling their goods in storeYour phone calls would be answered with the words “Umpqua, the world’s greatest bank" Is your bank the greatest in the world?
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