North East Business Banking Pulse Reviews

  Ratings based on 3 reviews       Last review 4 months ago    

The 2017 North East Business Banking Pulse opens on 16 Jan 2017. If you want to see the 2016 results, click...

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The 2017 North East Business Banking Pulse opens on 16 Jan 2017. If you want to see the 2016 results, click here.
The North East Business Banking Pulse has been launched by the North East Chamber of Commerce and Smart Money People. we're calling on North East based businesses to tell to us how they are being served by the financial services industry, and to understand what more could be done to help the region prosper.

Overall Rating

Great

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North East Business Banking Pulse Review Insight

What are people saying in their reviews?

Ease

100% of feedback is Process related

Customer profile

Top Age Profile: 55-64

Top Channel Preference: Phone

North East Business Banking Pulse Products 3

Business Banking

Business is digital now

I am psychologyst and i work with children of street

Reviewed on 14th June 2021
Karim Faraji's avatar
Karim Faraji
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Business Banking

Couldn't fault

Fantastic service at a difficult time

Reviewed on 12th January 2019
Hannahmishelle's avatar
Hannahmishelle
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Business Banking

Refused a Basic Business Account - Even After Appeal

I'm a second year entrepreneur, and signed up to services from CardOne banking as they did no credit check and had low fees. As my business became successful, I applied to my own bank - HSBC - for an account. No overdraft needed, no lending, just a... Read more

I'm a second year entrepreneur, and signed up to services from CardOne banking as they did no credit check and had low fees. As my business became successful, I applied to my own bank - HSBC - for an account. No overdraft needed, no lending, just a simple online account. I am an HSBC Premier customer personally, yet my account was declined due to credit score. I did have problems in the past due to redundancy, these were personal issues, and my business has always been in good standing with great cash flow and a 71% net profit after tax achievement in year 1. I appealed to HSBC and they just trotted out credit score and refused. So I am stuck with a very basic banking solution which cannot live link to my accountants software and causes them a lot of pain and manual input. Stuck.

Reviewed on 15th October 2017
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Will Gibson
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