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Pennine Community Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (245 reviews)

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4.98

Based on 245 reviews, last reviewed 18th Jun 2025

24100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Excellent service always there to help when needed Excellent service always there to help when needed Reviewed on: 18th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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Pennine Community Credit Union Loans reviews (245)

Review of the Pennine Community Credit Union, Loans:

Excellent credit union, always there to help and an...

Excellent credit union, always there to help and an easy, stress free way to save.Would highly recommend to anyone. Reviewed on: 31st March 2025

Reply from Pennine Community Credit Union Hi Chantelle, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 2nd April 2025

Good service quick response.

Good service quick response. loan decisions come back very quick, questions where easy to answer. straight forward service with not much IT skills requires Reviewed on: 9th June 2025

Reply from Pennine Community Credit Union Hi Pru, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 11th June 2025

Thankyou so much for you help.

Thankyou so much for you help. The app could possibly do with tweaking as it's a bit hard to keep a convo going without it gliitching Reviewed on: 9th June 2025

Reply from Pennine Community Credit Union Hi Lorraine, Thank you very much for your feedback. We are pleased to hear about your experience with us. We shall pass your feedback onto our app providers for them to have a look into this. Many thanks! Response date: 11th June 2025

Good opportunity to save money long term

Good opportunity to save money long term despite interest, I've found it an affordable easy way to ensure repayments are on time and a savings pot is built up to enjoy in the future. I intend to increase my savings over a 3 - 5 year period before withdrawing and be able to treat my family to a fantastic well deserved holiday no expenses paid thanks to Pennine Credit Union. I am learning how to save and appreciate my money. Reviewed on: 6th June 2025

Reply from Pennine Community Credit Union Hi Dz, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 11th June 2025

I applied for my loan on line, it was easy to naviga...

I applied for my loan on line, it was easy to navigate through the application, and got the amount i asked for, the repayments are very straight forward. Reviewed on: 6th June 2025

Reply from Pennine Community Credit Union Hi Andrew, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 11th June 2025

Brilliant

Brilliant service and kind staff Reviewed on: 5th June 2025

Reply from Pennine Community Credit Union Hi Starcecil, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 11th June 2025

Easy to use app helps budgeting loans and savings ...

Easy to use app helps budgeting loans and savings Reviewed on: 5th June 2025

Reply from Pennine Community Credit Union Hi Laura, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 11th June 2025

Easy to use

Easy to use the app, chat bot works well and self explanatory. Helped massively with savings and expenses too Reviewed on: 5th June 2025

Reply from Pennine Community Credit Union Hi Bethany, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 11th June 2025

Quick, Easy and Excellent Customer Service

Very easy application process from start to finish. Customer service is excellent, I use online chat and it’s easy and they reply promptly. Overall experience has been fantastic. I recommend to anyone I think would benefit from the services they offer Reviewed on: 5th June 2025

Reply from Pennine Community Credit Union Hi Marie, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks for the recommendation! Response date: 11th June 2025

Swift and excellent service

Always quick to respond, fair amount of time between loans. Highly rexommended Reviewed on: 4th June 2025

Reply from Pennine Community Credit Union Hi Amanda, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 11th June 2025

Been with credit union for years now highly recommend

Been with credit union for years now highly recommend Reviewed on: 3rd June 2025

Reply from Pennine Community Credit Union Hi Stephanie, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 11th June 2025

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