Faultless Service

I applied for a personal loan with First Direct. From start to finish the service was just first class! The person I spoke with was friendly, thorough and thoughtful of my needs. I would highly recommend First Direct to anyone who has had bad customer... Read more

I applied for a personal loan with First Direct. From start to finish the service was just first class! The person I spoke with was friendly, thorough and thoughtful of my needs. I would highly recommend First Direct to anyone who has had bad customer service in the past. They have restored my faith.

Reviewed on 9th July 2020

Jannine Caddick

LOAN REVIEW

I received the loan the same day so no issues there. however, i wanted it for debt consolidation and there were no checks to see if i had used the funds for this

Reviewed on 7th June 2020

sarah leach

Approachable lender

Needed a loan when transitioning from one job to another and they were very approachable

Reviewed on 1st May 2020

judy kennedy

Easy to apply for and funds given quickly

I needed a personal loan to consolidate some debt and they were helpful and efficient in assessing my needs and enabling me to get the loan I needed

Reviewed on 27th April 2020

Dale Askew

Quick and simple

Very quick and easy to organise as an existing customer. Reasonable interest rate too

Reviewed on 10th February 2019

Sandy Gough

Easy and Quick

Loans are quick and easy and you can pay back more than your monthly payment if you can.

Reviewed on 9th April 2018

Andrew Wyllie

Very unhelpful

Highly disappointed by the rate offered and by realising how disinterested they were in helping me out In a moment of difficulty where I was suffering the consequences of somebody dishonest and unlawful behaviour towards me, despite me having been a... Read more

Highly disappointed by the rate offered and by realising how disinterested they were in helping me out In a moment of difficulty where I was suffering the consequences of somebody dishonest and unlawful behaviour towards me, despite me having been a great customer always maintaining my payments up to date for 14 years.

Reviewed on 30th June 2017

E. V. T.