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first direct: Personal Loan reviews

4.30
Based on 10 reviews, last reviewed 31st May 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
60%
See only 4 star reviews
30%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
10%

Latest highest rating:

5

Never any problems I had two personal loans with first direct as banking customer, its so simple to apply, on the phone polite customer service & on the app a very fast ... Read more Reviewed on: 31st May 2023

Latest lowest rating:

1

Very unhelpful Highly disappointed by the rate offered and by realising how disinterested they were in helping me out In a moment of difficulty where I was suffering... Read more Reviewed on: 30th June 2017
E. V. T.'s avatar
E. V. T.

About the Personal Loan

First Direct personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our First Direct personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a First Direct personal loan, we'd love you to write a quick review too.

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first direct Personal Loan reviews (10)

Never any problems

5
I had two personal loans with first direct as banking customer, its so simple to apply, on the phone polite customer service & on the app a very fast response with fair interest rates. They are professional bankers who are human beings and consider every application. Reviewed on: 31st May 2023

Loan

5
I recently got a loan from first direct and I must say I was impresses. I didn't know I would've gotten it so soon and it came in the right timing. Reviewed on: 8th February 2023
Fillisa 's avatar
Fillisa

Excellent service, friendly advice

5
Excellent professional service from friendly knowledgeable staff. Items arranged rapidly and perfectly Reviewed on: 11th August 2022

Faultless Service

5
I applied for a personal loan with First Direct. From start to finish the service was just first class! The person I spoke with was friendly, thorough and thoughtful of my needs. I would highly recommend First Direct to anyone who has had bad customer service in the past. They have restored my faith. Reviewed on: 9th July 2020

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