first direct Personal Loan Reviews

  Ratings based on 7 reviews       Last review 1 year ago    

First Direct personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our First Direct personal loan reviews can help you to find out what other people have...

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First Direct personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our First Direct personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a First Direct personal loan, we'd love you to write a quick review too.

Overall Rating

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first direct Review Insight

What are people saying in their reviews?

Communication

33% of feedback is Process related

Customer profile

Top Age Profile: 45-54

Top Channel Preference: Online

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Your Personal Loan Reviews

7 reviews

Review first direct's Personal Loan now

Faultless Service

I applied for a personal loan with First Direct. From start to finish the service was just first class! The person I spoke with was friendly, thorough and thoughtful of my needs. I would highly recommend First Direct to anyone who has had bad customer... Read more

I applied for a personal loan with First Direct. From start to finish the service was just first class! The person I spoke with was friendly, thorough and thoughtful of my needs. I would highly recommend First Direct to anyone who has had bad customer service in the past. They have restored my faith.

Reviewed on 9th July 2020
Jannine Caddick's avatar
Jannine Caddick

LOAN REVIEW

I received the loan the same day so no issues there. however, i wanted it for debt consolidation and there were no checks to see if i had used the funds for this

Reviewed on 7th June 2020
sarah leach's avatar
sarah leach

Approachable lender

Needed a loan when transitioning from one job to another and they were very approachable

Reviewed on 1st May 2020
judy kennedy's avatar
judy kennedy

Easy to apply for and funds given quickly

I needed a personal loan to consolidate some debt and they were helpful and efficient in assessing my needs and enabling me to get the loan I needed

Reviewed on 27th April 2020
Dale Askew's avatar
Dale Askew

Quick and simple

Very quick and easy to organise as an existing customer. Reasonable interest rate too

Reviewed on 10th February 2019
Sandy Gough's avatar
Sandy Gough

Easy and Quick

Loans are quick and easy and you can pay back more than your monthly payment if you can.

Reviewed on 9th April 2018
Andrew Wyllie's avatar
Andrew Wyllie

Very unhelpful

Highly disappointed by the rate offered and by realising how disinterested they were in helping me out In a moment of difficulty where I was suffering the consequences of somebody dishonest and unlawful behaviour towards me, despite me having been a... Read more

Highly disappointed by the rate offered and by realising how disinterested they were in helping me out In a moment of difficulty where I was suffering the consequences of somebody dishonest and unlawful behaviour towards me, despite me having been a great customer always maintaining my payments up to date for 14 years.

Reviewed on 30th June 2017
E. V. T.'s avatar
E. V. T.