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Pennine Community Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (840 reviews)

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4.97

Based on 840 reviews, last reviewed 20th Jul 2025

1168% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

1 star

Latest highest rating:

5

Always helpful when I need it, good advice when needed. Always helpful when I need it, good advice when needed. Amazing staff and 100% feel comfortable with my money PCCU mange Reviewed on: 20th July 2025

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

PCCU, offer loans from £150 to £15,000, with repayments tailored to suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Members can borrow while using your Child Benefit for repayments, helping you manage your finances.

PCCU loan reviews help you find out what it’s really like to be a customer. If you’ve used PCCU before, you can also leave a review and share your experience.

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Pennine Community Credit Union Loans reviews (840)

Brilliant

Brilliant service and kind staff Reviewed on: 5th June 2025

Reply from Pennine Community Credit Union Hi Starcecil, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 11th June 2025

Easy to use app helps budgeting loans and savings ...

Easy to use app helps budgeting loans and savings Reviewed on: 5th June 2025

Reply from Pennine Community Credit Union Hi Laura, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 11th June 2025

Easy to use

Easy to use the app, chat bot works well and self explanatory. Helped massively with savings and expenses too Reviewed on: 5th June 2025

Reply from Pennine Community Credit Union Hi Bethany, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 11th June 2025

Quick, Easy and Excellent Customer Service

Very easy application process from start to finish. Customer service is excellent, I use online chat and it’s easy and they reply promptly. Overall experience has been fantastic. I recommend to anyone I think would benefit from the services they offer Reviewed on: 5th June 2025

Reply from Pennine Community Credit Union Hi Marie, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks for the recommendation! Response date: 11th June 2025

Swift and excellent service

Always quick to respond, fair amount of time between loans. Highly rexommended Reviewed on: 4th June 2025

Reply from Pennine Community Credit Union Hi Amanda, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 11th June 2025

Been with credit union for years now highly recommend

Been with credit union for years now highly recommend Reviewed on: 3rd June 2025

Reply from Pennine Community Credit Union Hi Stephanie, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 11th June 2025

It’s great to have as back up if ever needed.

It’s great to have as back up if ever needed. You don’t really see the money go but the benefit of being able to take a bigger sum every few months is great. Reviewed on: 3rd June 2025

Reply from Pennine Community Credit Union Hi White, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 11th June 2025

Very helpful and friendly and good with people

Very helpful and friendly and good with people Reviewed on: 3rd June 2025

Reply from Pennine Community Credit Union Hi Tamara, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 11th June 2025

Always so helpful.

Always so helpful. I think the family loans are a great idea and help you save. Reviewed on: 3rd June 2025

Reply from Pennine Community Credit Union Hi Katy, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 11th June 2025

Very good communication and easy to speak to.

Very good communication and easy to speak to. Reviewed on: 3rd June 2025

Reply from Pennine Community Credit Union Hi Kateland, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 11th June 2025

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