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Kristy Leanne Brown

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All reviews (13)

Review of the RBS, Select Current Account:

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Good enough but could be better

Rates are ok but we never recieve any information about perks etc which means we often miss out Reviewed on: 13th November 2018

Review of the Animal Friends, Pet Insurance:

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Cancelled Multi Pet with no advance Notice

I've been with AF for 5 years and have 3 policies . This year our policy prices shot up and when I enquired why they have decided no multipet. As 2 of my cats have ongoing illness I have been forced to remain with them and pay the extortionate price. Reviewed on: 4th April 2018

Review of the Aviva, Car Insurance:

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Top class customer service

I've recently moved over to multi car with Aviva and had a few glitches online so gave them a call. The young lady I spoke to was absolutely brilliant. She spoke me through and get me a fantastic package. I contacted them online just a few weeks later to ask if I could upgrade to SDP&C and this was done in the space of 5 minutes with no extra charge. Brilliant! Reviewed on: 19th July 2017

Review of the Hastings Direct, Car Insurance:

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Disgusting Customer Service

Having been a loyal customer for a couple of years we were posted to a new build - right next to a current housing area. For 50 weeks we were insured here no problems but upon renewal we received 2 'we can not offer you a quote'. When I rung to enquire what was going on they informed me that the underwriters didn't have enough information on the area to insure us. Funny as a guy we know on the next street over is insured by them no problems. Long story short - they don't think a phone call would have been good enough and there was nothing they could do. This isn't satisfactory and they have lost the custom of 500 new homes - most with 2 cars. Reviewed on: 4th July 2017

Review of the Animal Friends, Pet Insurance:

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Good claims process

Good claims process. Easy to follow, super advisor to keep you in the loop and speedy payment. Unfortunately unfair price raise this year but still affordable and trusted Reviewed on: 6th April 2017

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