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Verified Member Dudley BS

428

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All reviews (428)

Review of the Dudley Building Society, Savings:

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Friendly informative staff.

It’s nice to be advised by friendly staff. Much better the the main stream banks. Reviewed on: 18th May 2023

Review of the Dudley Building Society, Mortgages:

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Re-mortgage made easy

Such helpful and friendly company, never had a problem and all questions I didn’t understand made simple . Thank you Reviewed on: 22nd March 2023

Review of the Dudley Building Society, Savings:

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Brilliant Customer Service at Weekend

As usual the Dudley team were very helpful. I needed help with the Junior ISA that I have and Caroline tried very hard to find someone to advise me, even though the phones were playing up! After several calls she found me Helen at one of the branches who was really helpful and searched for all the varied queries I had! The staff at Dudley are always friendly. I can't recommend them enough, Caroline Bellew Reviewed on: 11th March 2023

Review of the Dudley Building Society, Savings:

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Don't seem to tke security seriously

I opened an account and transferred money in but was unable to access it because of an incompatibility issue with an F-Secure banking protection. I raised it with them and was passed to their back office - they said they would look into it after I refused to turn it off and conpromise my pc and a/c. And when they didn't get back to me I asked again - ignored. In the end I rang the custiomer service and asked for written confirmation they had rec'd the money, which I got. F-Secure is Talk Talks partner internet and banking protection and I never had an issue with other bank sites. Reviewed on: 8th March 2023

Review of the Dudley Building Society, Savings:

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Remarkable Service

I have never in all my life experience d such amazing and efficient service as that provided by the staff of Dudley Building Society. From my initial enquiry right through to the Unincorporated Two Year Fixed Rate Bond account being opened. Staff ( particularly Claire Bryan) were so kind and helpful and sorted everything for me in a matter of days. We'll done Dudley Building Society you really deserve all the praise you receive. Many thanks, Peter Roberts Reviewed on: 27th February 2023

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