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Protect Line: Life and Health Insurance Broker reviews

Name: Life and Health Insurance Broker
Rating: 4.92 (773 reviews)

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4.92

Based on 773 reviews, last reviewed 16th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Absolutely outstanding Spoke to two gents and they were both polite and they could be... Helped me get my life insurance set up and minumt payments a month to keep my kids w... Read more Reviewed on: 16th October 2022

Latest lowest rating:

1

Rejected I realise they're a broker to external insurance companies, but after wasting an hour on the phone I was rejected even for a £10 p/m insurance, so, it... Read more Reviewed on: 18th August 2022

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About this product

Protect Line provide a wide range of life insurance policies including critical illness, decreasing and increasing cover, level term and over 50s non-medical.

There's no fee for Protect Line’s services and they work with leading UK insurers to find and compare policies.

Reading Protect Line’s reviews will help you see what it’s really like to be a customer. If you’ve used Protect Line Insurance before, you can leave a review of your own and share your experience.

Protect Line Life and Health Insurance Broker reviews (773)

Review of the Protect Line, Life and Health Insurance Broker:

Amazing 5 star service.

After losing my husband last week, I was searching for a life insurance policy to provide for my children if anything happened to me. The gentleman took time to make sure I was ok to answer the questions in a way that felt as though my current fragile feelings due to my grief were protected at all times. They also got the correct information from me to get an accurate account of my current health and requirements in a sensitive manner. All explanations of offers available to me were clear and concise. Explanation was also given to me why some options were not open to me. At all times the gentleman took care to check I was ok to continue. I am happy to recommend this company for the award. Reviewed on: 4th October 2022

Brilliant CSA

The CSA, Zac Maskell, was brilliant. He was really informative, not pushy at all. He was a friendly chap that talked me through the whole process. Zac found the exact cover I needed at a really good price. When I had questions he was helpful with his explanations and replied to my emails promptly. Reviewed on: 19th August 2022

Smooth service from knowledgeable and compassionate staff

Sam Cox was so helpful, I feel very reassured that I have the right cover following the sudden death of my Mum. My sister will be looked after should anything happen to me and that is helping me feel very reassured. Reviewed on: 19th August 2022

Great service

I was skeptical at first but I was assured that the information and pricing were correct and had a great customer service experience. To be protected not for myself but for my family incase anything happened to be. The knowledge and understanding was top quality would recommend protect line to anyone Reviewed on: 18th August 2022

Very professional and simple to set up

I had a good experience setting up a life insurance policy with Protect Line. I chatted to an agent and we discussed what I wanted. They explained things simply but also really quickly which I liked. We found just the right insurance for me and set it up on the day. The follow up was good and it’s good to know there is someone good to ask should I have any questions. Particularly I liked that I didn’t feel any pressure to buy something more expensive which I’ve had in other places. Reviewed on: 18th August 2022

Rejected

I realise they're a broker to external insurance companies, but after wasting an hour on the phone I was rejected even for a £10 p/m insurance, so, it's crap. There, you wanted and harassed me for a review? There's your review. Reviewed on: 18th August 2022

Absolute outstanding

Outstanding services, everyone I spoke to went into depth to make sure I was getting the best policy at the best prices, honestly could say I will forever recommend this company Reviewed on: 18th August 2022

Extremely friendly staff

Both of the ladies I spoke with (Marnie as one & unsure of second) were absolutely lovely. They both made me feel at ease and as if they both cared. Reviewed on: 18th August 2022

Amazing service

Looking for life insurance to leave for my new grandson for later on in his life, was so easy and very adorable, would recommend to anyone who is looking for it Reviewed on: 18th August 2022

Brilliant service and really helpful

Connor was really helpful with supporting me to work through the type of cover I needed for my personal circumstances which was really reassuring. It’s a free service too which was a bonus and they search a wide range of insurers so you get the best deal for what you need. Great service. Thank you ☺️ Reviewed on: 18th August 2022

Helpful and kind

I called up to get life insurance in response to my brother dying with no cover and an horrendous time of uncertainty. The guys on the phone were wonderfully understanding, accommodating and professional. Would definitely recommend to anyone. Reviewed on: 15th August 2022

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