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Protect Line: Life and Health Insurance Broker reviews

Name: Life and Health Insurance Broker
Rating: 4.92 (773 reviews)

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4.92

Based on 773 reviews, last reviewed 16th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Absolutely outstanding Spoke to two gents and they were both polite and they could be... Helped me get my life insurance set up and minumt payments a month to keep my kids w... Read more Reviewed on: 16th October 2022

Latest lowest rating:

1

Rejected I realise they're a broker to external insurance companies, but after wasting an hour on the phone I was rejected even for a £10 p/m insurance, so, it... Read more Reviewed on: 18th August 2022

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About this product

Protect Line provide a wide range of life insurance policies including critical illness, decreasing and increasing cover, level term and over 50s non-medical.

There's no fee for Protect Line’s services and they work with leading UK insurers to find and compare policies.

Reading Protect Line’s reviews will help you see what it’s really like to be a customer. If you’ve used Protect Line Insurance before, you can leave a review of your own and share your experience.

Protect Line Life and Health Insurance Broker reviews (773)

Review of the Protect Line, Life and Health Insurance Broker:

Amazing 5 star service.

After losing my husband last week, I was searching for a life insurance policy to provide for my children if anything happened to me. The gentleman took time to make sure I was ok to answer the questions in a way that felt as though my current fragile feelings due to my grief were protected at all times. They also got the correct information from me to get an accurate account of my current health and requirements in a sensitive manner. All explanations of offers available to me were clear and concise. Explanation was also given to me why some options were not open to me. At all times the gentleman took care to check I was ok to continue. I am happy to recommend this company for the award. Reviewed on: 4th October 2022

My experience with Protect Line:

Protect Line are one of the best companies I've come across. The staff are pleasant, interested and caring. It is so nice to be able to speak with people who understand and care. I can recommend highly. Reviewed on: 13th August 2022

Miss bell

They were really good got the best payment plan to suit my budget explained everything clearly Reviewed on: 11th August 2022

Protect line

Helpful and knowledgeable telephone assistant. Quick paperwork in the post and good follow-up. So hopefully good health moving forward Reviewed on: 11th August 2022

Excellent

Guided me through everything, very pleasant. Reviewed on: 11th August 2022

5 star service

Very good service all round , very thorough going through all formalities. Good customer service and very polite & understanding. Reviewed on: 11th August 2022

Absolute brilliant company

The help they gave me was unreal in finding the right deal for myself the company as a whole is so professional Reviewed on: 9th August 2022

Great service

Friendly knowledgeable staff. I received 2 phone calls as I requested. Both employees were understanding, helpful and polite. Reviewed on: 9th August 2022

Exceptional Customer Service and Amazing Staff

Had a fantastic call with Protect Line this evening. The member of staff was thorough, clear and so supportive as he took us through the assessment and our application for life insurance. He is a real asset to you as a company so thank you! He was friendly, interested and knowledgeable and explained everything clearly and concisely. The result! we have found the right cover at the right price for us. Reviewed on: 8th August 2022

Easy, friendly and helpful

Didn’t know much about life insurance but Pat at protect line explained everything clearly to me and my husband and gave us all our options. He was extremely helpful and friendly and made the whole process very easy. 100% would recommend. Reviewed on: 8th August 2022

User friendly

Helpful and understanding service Making a difficult conversation easy to have Reviewed on: 6th August 2022

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