28% of feedback is Process related
Top Age Profile: 25-34
Top Channel Preference: Phone
I received a phone call after going online to get a quote. I felt like I'd known the telephone operator my whole life. Everything was explained professionally and very clear. I was really satisfied with the service I received.Reviewed on 1st November 2021Sam annakin
Excellent advice from Alice, warm, friendly, real and knows her career inside out, we’ve shopped around and lacked confidence in many of the people we have spoken to but Alice was different on the best possible way, she needs a pay rise. Thanks Alice, ... Read more
Excellent advice from Alice, warm, friendly, real and knows her career inside out, we’ve shopped around and lacked confidence in many of the people we have spoken to but Alice was different on the best possible way, she needs a pay rise. Thanks Alice, was a pleasure instead of a pain. 11/10, we were confident in what Alice put together for us with no hesitation and was exactly what we wanted, not like many others we have spoken to. Policies took out and will recommend, now have peace of mind. Wishing Alice all the best for her future,
Spencer & Charlotte Campbell
Reviewed on 27th October 2021spencer campbell
I didn’t think I could get this with me being epileptic and the kind man and kind lady reassured me that wasn’t the case and gave me a good quote :) thanks Alice and kyleReviewed on 27th October 2021Chelsea
The lady I spoke to was called Amber and she was so friendly and relatable explaining everything to me in simple englishReviewed on 26th October 2021pauline Benson
I spoke with a lovely lady called Amber who was so down to earth honest and not at all pushy she put me completely at ease and was extremely helpful and ensured she quoted me on an affordable amoutReviewed on 26th October 2021pauline Benson
Very helpful and cheerful.and good mannersReviewed on 20th October 2021Paul
One satisfied father
Unfortunately I can't remember the gentleman's name, but he was very helpful, polite, and actually gets where dad's come from, in relation to being able to take care and look after there... Read more
Unfortunately I can't remember the gentleman's name, but he was very helpful, polite, and actually gets where dad's come from, in relation to being able to take care and look after there children.
He was upfront and honest talking, as I had previously had life insurance, but due to circumstances, I had to cancel it.
So for the past year or so, I felt as though I had let my daughter down, because if I had died, I wouldn't of been able to taken care of her, the last way I could.
But thankfully not only did I get life cover, I've also got a funeral plan all, for less than what I was paying previously.
So as I said, I'm one satisfied father.Reviewed on 19th October 2021Shane Williams
Everything went smooth and very happy with the quote!Reviewed on 11th October 2021Alin Adrian Ardelean
you're the best
It is a unique experience, I am so happy for you, for my childrenReviewed on 8th October 2021Magda Marin
This is the right one for everyone
They are nice to talk to . Very understanding for me and to put my mine to rest . For when am gone . My son as no worries about money . And life policy is better..because am cover for life and when am 90 if I live that long I do not pay a penny and... Read more
They are nice to talk to . Very understanding for me and to put my mine to rest . For when am gone . My son as no worries about money . And life policy is better..because am cover for life and when am 90 if I live that long I do not pay a penny and am still covered. Thank you miss j mooneyReviewed on 8th October 2021Jacque Mooney
Hi I have just taken out life insurance and the help I received couldn’t have been better very patient and very understanding staff thank you so much.Reviewed on 7th October 2021Richard Blaney
Mr David Mansfield
the person I spoke to was alrightReviewed on 7th October 2021David Mansfield
Very informative and helpful with the questions I askReviewed on 6th October 2021David Fletcher
Easy setup, immaculately explained, definitely recommendReviewed on 6th October 2021Lee Simmons
Great service woyld highly reccomend such a great monthly costReviewed on 4th October 2021Leanne Smith
The best service and experience.
An entirely personable, empathetic and efficient approach. Everything was clear and easy... I'd have arranged my life insurance years sooner if i had known how simple the service is. I am hugely grateful to have connected with ProtectYourKids.Reviewed on 4th October 2021Emma Pelling
Very friendly and informative
The questions were easy to understand 10/10Reviewed on 1st October 2021Andrew McNaughton
Friendly and very professional couldn't ask for a better service.Reviewed on 30th September 2021Mathew
The above named person was soooooo thorough with the explanation of absolutely everything. So glad I made the decision to get in touch it has put my mind at ease so much.Reviewed on 29th September 2021Kelly Moores
Brilliant customer service
The advisor was very friendly and very helpful, made me feel at ease and no longer have to worry about my kids future if something were to happen. 100% recommendedReviewed on 28th September 2021Rose
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