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row.co.uk : Appliance Insurance reviews

4.48
Based on 389 reviews, last reviewed 31st Aug 2022
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No new 1 star reviews
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8%

Latest highest rating:

4

Thanks Thanks Reviewed on: 11th February 2020
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Ra Ma

Latest lowest rating:

1

Accepting money for invalid device Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to... Read more Reviewed on: 31st August 2022
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Dan

About this product

Are you a row.co.uk customer? Let us know how you find their Appliance Insurance and help others in our community! we're collecting row.co.uk Appliance Insurance reviews in order to help customers like you to the best possible products.

row.co.uk Appliance Insurance reviews (389)

Review of the row.co.uk, Appliance Insurance:

Accepting money for invalid device

1
Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to repair the phone's screen I was declined as the insurance was "not valid" due to the age of the phone. I fully expect the policy to be refunded due to there being no risk of costs incurred by Row insurance given they were never going to undertake a claim on the phone at any point during the 12 months. If these details were not requested and checked when undertaking the policy, this seems a very underhanded method for row to take money on invalid devices from which they would hope not to have to see a claim put in. Thus making money from an invalid device they would never cover. My policy number is ROW6542858 Reviewed on: 31st August 2022

BY BY VG

5
CANCEL cancel CANCEL CANCEL CANCEL CANCEL CANCEL Reviewed on: 4th July 2018

ive just joined

3
its very easy to join and the price is very good . and hopping to have a good relationship whit this company Reviewed on: 27th June 2018

GREAT PRICE AND USER FRIENDLY

4
Website was easy to use and the price and other reviews prompted my purchase. Reviewed on: 23rd June 2018

EASY WEBSITE

4
STRAIGHT FORWARD APPLICATION PROCESS Reviewed on: 23rd June 2018

Appliance insurance

5
Absolutely brilliant prices. After being with d&g for a few years and not thinking of price comparisons. I wish I had come here sooner as I would of saved even more money! Highly recommend Reviewed on: 22nd June 2018

Great website

5
quick and easy to use - got insurance instantly! Reviewed on: 19th June 2018

quick and easy

5
no problems straight forward to select what I wanted to cover Reviewed on: 11th June 2018

At least Dick Turpin wore a mask!

1
Con artists, Its disgracefully that anyone can get away with this scam in 2018. they wanted £171 excess and all the other monthly payments for the rest of the year upfront to fix my washing machine which had been insured with them for 4 months! I called the help line to ask advice and its charged me £8.00 for 11 minuets on hold. Shocking that this is allowed. STAY WELL AWAY FROM THESE CONMEN! Reviewed on: 4th June 2018

New insurance

5
Quick and easy online service. Reviewed on: 4th June 2018

Ok

5
Good coompany to get cover quick and easy Reviewed on: 4th June 2018

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