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row.co.uk : Appliance Insurance reviews

4.48
Based on 389 reviews, last reviewed 31st Aug 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
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14%
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2%
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0%
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8%

Latest highest rating:

4

Thanks Thanks Reviewed on: 11th February 2020
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Ra Ma

Latest lowest rating:

1

Accepting money for invalid device Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to... Read more Reviewed on: 31st August 2022
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Dan

About this product

Are you a row.co.uk customer? Let us know how you find their Appliance Insurance and help others in our community! we're collecting row.co.uk Appliance Insurance reviews in order to help customers like you to the best possible products.

row.co.uk Appliance Insurance reviews (389)

Review of the row.co.uk, Appliance Insurance:

Accepting money for invalid device

1
Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to repair the phone's screen I was declined as the insurance was "not valid" due to the age of the phone. I fully expect the policy to be refunded due to there being no risk of costs incurred by Row insurance given they were never going to undertake a claim on the phone at any point during the 12 months. If these details were not requested and checked when undertaking the policy, this seems a very underhanded method for row to take money on invalid devices from which they would hope not to have to see a claim put in. Thus making money from an invalid device they would never cover. My policy number is ROW6542858 Reviewed on: 31st August 2022

Easy appears to be well priced

5
I have moved to Row because D&G policy increased again by over 20%. Yet to experience the service but so far so good Reviewed on: 15th May 2018

Easy to set up

4
Just set up appliance insurance for my household goods - easy to use site, great price Reviewed on: 9th May 2018

Home emergency cover

5
Found this product on the internet - less than a tenner for electricity and plumbing cover. Searched after British Gas wanted double with more excess!! (And that was after a reduction in premium because I phoned to complain about the amount quoted on renewal.) Row has 5-star defacto rating so its a no-brainer for me! Reviewed on: 6th May 2018

quick easy set up

5
got competitive quick and easy quote online and able to set up in matter of minutes Reviewed on: 4th May 2018

Very Easy OnLine Experience

5
Only took a few minutes to sort out. Rival companies website was so bad I gave up! Reviewed on: 30th April 2018

Excellent value for cover.

5
Your company gave clear details of what we could expect to receive from the cover for our appliances. Reviewed on: 28th April 2018

Easy site

4
Very helpful phone girls hope the technicians are as helpful and hope we do not need them Reviewed on: 28th April 2018

Cover

5
Easy website and a lot cheaper than others. Reviewed on: 25th April 2018

Great price!

5
Easy to use web site, price was cheapest I found and far cheaper than company I am with at the moment who have just doubled the premium!! Proof of the pudding will be when and if I have a breakdown. Reviewed on: 24th April 2018

Easy to arrange insurance for washing machine and mobile phone!

5
Delighted with the easy way I insured my washing machine and mobile phone. Its fast and easy and I even managed to save 20%. I highly recommend this to anyone. No phone calls needed and everything done in under five minutes. Don't delay do it today!! Reviewed on: 18th April 2018

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