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row.co.uk : Appliance Insurance reviews

4.48
Based on 389 reviews, last reviewed 31st Aug 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
14%
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2%
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0%
See only 1 star reviews
8%

Latest highest rating:

4

Thanks Thanks Reviewed on: 11th February 2020
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Ra Ma

Latest lowest rating:

1

Accepting money for invalid device Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to... Read more Reviewed on: 31st August 2022
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Dan

About this product

Are you a row.co.uk customer? Let us know how you find their Appliance Insurance and help others in our community! we're collecting row.co.uk Appliance Insurance reviews in order to help customers like you to the best possible products.

row.co.uk Appliance Insurance reviews (389)

Review of the row.co.uk, Appliance Insurance:

Very shocking this company removed my review

1
Very shocking this company report my review... by simply saying "don't believe you've had a genuine buying or service experience"... Keeping paying my policy £17.10 for 12 months to such company and get nothing except rude rejection on their service.... Now they report me through "Trustpilot", however, if they wish to carry on arguing with this, I could spend a bit time on it although I am quite busy. Already emailed evidence of my policy to "Trustpilot"and waiting reply... Joking company!!! Had been keep paying for 12 months, no one arrange boiler service, now my boiler got some problem, their team just reject to repair by asking tricky questions etc. When you try to argue with them, they just defenced them-self and dump all fault on customer.. Very poor service. Now keep sending email asking renewal policy ! Never ever go with his company, really doubt Row.co.uk ethics. Beware! Row.co.uk. This has to be the worst company I've ever dealt with! Already switched to alternative insurer next year ! Reviewed on: 24th June 2019

amazing value fantasctic cover

5
After checking out other ins cover this is outstanding value for money it covers all of what is needed at a very good price amazing value fantastic cover all you need . Reviewed on: 15th April 2018

Made big savings

4
I have switched to these due to the big savings i am making and they have really good reviews. Reviewed on: 8th April 2018

Steady set up

5
Quick and easy to insure appliances will recommend Reviewed on: 7th April 2018

Comprehensive and great value

4
Signed up for home emergency insurance. Although not had any customer service experience yet I was impressed by website and ease of signing up. All information easily available, logical and comprehensive. Awesome 1st impression..!!!! Reviewed on: 5th April 2018

Easy to set up

4
Quick and easy to set up insurance no fuss. Reviewed on: 5th April 2018

Very Comprehensive cover at a great price

4
Very Comprehensive cover at a great price compared to the likes of HomeServe. I feel happier knowing i have complete cover since i have a little one due any day now. Reviewed on: 5th April 2018

New Customer

5
Outstanding value for money and easy site to navigate half the price of my renewal quote, very happy Reviewed on: 31st March 2018

Fast, easy and great price.

5
Amazed how fast it was to get a quote and set up. Amazing price too. Reviewed on: 27th March 2018

Home emergency cover

5
Superbly easy, great value. Hopefully I don't have to use it bit the experience in getting it and the result was first class. Reviewed on: 26th March 2018

The devil will be in the detail but prices are attractive

5
Just given D&G a poor rating as I was not happy with a 19.5% and 24.5% price hike on two of my policies with them. I have been with them for many years and was a loyal and long standing customer but I find these price hikes unacceptable. I shopped around and row were by far the cheapest for what I was looking for. It was also very easy to take out a policy online as the website was nice and easy to use. Hopefully the service will be as good should the need arise to us them. Fingers crossed! Reviewed on: 26th March 2018

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