Write a review

row.co.uk : Appliance Insurance reviews

Name: Appliance Insurance
Rating: 4.49 (389 reviews)

View other row.co.uk products

4.48

Based on 389 reviews, last reviewed 31st Aug 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

14%

Latest highest rating:

4

Thanks Thanks Reviewed on: 11th February 2020

Latest lowest rating:

1

Accepting money for invalid device Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to... Read more Reviewed on: 31st August 2022

Read all reviews See your review

About this product

Are you a row.co.uk customer? Let us know how you find their Appliance Insurance and help others in our community! we're collecting row.co.uk Appliance Insurance reviews in order to help customers like you to the best possible products.

row.co.uk Appliance Insurance reviews (389)

Review of the row.co.uk, Appliance Insurance:

Accepting money for invalid device

Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to repair the phone's screen I was declined as the insurance was "not valid" due to the age of the phone. I fully expect the policy to be refunded due to there being no risk of costs incurred by Row insurance given they were never going to undertake a claim on the phone at any point during the 12 months. If these details were not requested and checked when undertaking the policy, this seems a very underhanded method for row to take money on invalid devices from which they would hope not to have to see a claim put in. Thus making money from an invalid device they would never cover. My policy number is ROW6542858 Reviewed on: 31st August 2022

amazing value fantasctic cover

After checking out other ins cover this is outstanding value for money it covers all of what is needed at a very good price amazing value fantastic cover all you need . Reviewed on: 15th April 2018

Made big savings

I have switched to these due to the big savings i am making and they have really good reviews. Reviewed on: 8th April 2018

Steady set up

Quick and easy to insure appliances will recommend Reviewed on: 7th April 2018

Comprehensive and great value

Signed up for home emergency insurance. Although not had any customer service experience yet I was impressed by website and ease of signing up. All information easily available, logical and comprehensive. Awesome 1st impression..!!!! Reviewed on: 5th April 2018

Easy to set up

Quick and easy to set up insurance no fuss. Reviewed on: 5th April 2018

Very Comprehensive cover at a great price

Very Comprehensive cover at a great price compared to the likes of HomeServe. I feel happier knowing i have complete cover since i have a little one due any day now. Reviewed on: 5th April 2018

New Customer

Outstanding value for money and easy site to navigate half the price of my renewal quote, very happy Reviewed on: 31st March 2018

Fast, easy and great price.

Amazed how fast it was to get a quote and set up. Amazing price too. Reviewed on: 27th March 2018

Home emergency cover

Superbly easy, great value. Hopefully I don't have to use it bit the experience in getting it and the result was first class. Reviewed on: 26th March 2018

The devil will be in the detail but prices are attractive

Just given D&G a poor rating as I was not happy with a 19.5% and 24.5% price hike on two of my policies with them. I have been with them for many years and was a loyal and long standing customer but I find these price hikes unacceptable. I shopped around and row were by far the cheapest for what I was looking for. It was also very easy to take out a policy online as the website was nice and easy to use. Hopefully the service will be as good should the need arise to us them. Fingers crossed! Reviewed on: 26th March 2018

Do you have a different row.co.uk product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

row.co.uk has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub