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Sabre Insurance: Car Insurance reviews

3.48
Based on 24 reviews, last reviewed 18th Dec 2022
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Latest highest rating:

5

Outstanding I was the unfortunate victim of a motorbike theft, having heard many horror stories in regards to dealing with insurance companies, I was left impress... Read more Reviewed on: 18th December 2022
Simeon Powell's avatar
Simeon Powell

Latest lowest rating:

1

Very disappointed Please look elsewhere for car insurance as this is the worst company by far as I paid for fully comprehensive insurance £300 a month I was assaulted a... Read more Reviewed on: 30th April 2022
Nick Davies's avatar
Nick Davies

About this product

When taking out a car insurance policy, you want to be confident that it is robust enough for your needs. We collect Sabre car insurance reviews from genuine customers to give you some insight into what you can expect as a policyholder.

Sabre Insurance Group is a premium listed motor insurer that sells policies through a broad network of brokers, as well as three direct brands. Sabre offers a variety of car insurance policies, including private, commercial, temporary and more.

What is most important to you from a car insurance policy? Perhaps it’s securing the lowest cost premium for a reasonable level of cover? Or perhaps you want the option of additional add-ons to make your policy more secure? You may prioritise finding a company with a proven customer service track record, or an insurer that pays out the highest percentage of its claims. Whatever your needs, find out what policyholders have to say about Sabre by reading our Sabre car insurance reviews.

Have you had a car insurance policy with Sabre? Tell us why you chose to insure with Sabre, and whether you would renew your policy and recommend the company to family and friends. Did you have any experience with the customer service team? Did you have to make a claim, and if so, how well was it handled? Did you find that the cost of your premium was reasonable for the level of cover you received? Whether good or bad, share your experience with our Smart Money People community by writing a Sabre car insurance review today. Together, we can help people like you make better decisions.

Sabre Insurance Car Insurance reviews (24)

Review of the Sabre Insurance, Car Insurance:

AVOID AT ALL COST!

1
Avoid this insurance company at all cost . They are highly unprofessional and operate like criminals finding any sort of excuse to increase your premium once you have purchased the policy. There staff are highly incompetent and all should be fired or at least retrained in customer service. They have processed a claim without my knowledge and consent and made ridiculous accusations in an attempt to cancel or increase my premium after a non fault accident. After disputing the matter, providing evidence and speaking to an investigator the company had realised they were wrong they refused to admit to and increased my premium over £15,000 and demanded that I pay within 7 days or else my policy would be cancelled and they will not be refunding my premium. I have failed several complaints the company have refused to take any action and i have passed the matter onto the financial ombudsman and I have asked specialist to look into the matter. AVOID! at all cost the cheap premium is not worth the headache and nightmare of customer service you will receive from this incompetent and criminal like insurance company. They do not deserve a single star. Also avoid there other sister company GoGirl Insurance!!!!! Reviewed on: 7th April 2020

Hassle free

5
Following an accident Sabre handled my claim speedily and efficiently and from initial contact to final settlement was less than three weeks.I was guided through the claim process and found it stress free. Reviewed on: 3rd December 2016

Overall great experience - takes a bit of work on the customer side

4
Had a great experience with my car insurance - took a few too many calls to get the ball going but they were diligent and quick at every step of the way. Would recommend. Reviewed on: 1st December 2016

Excellent service

5
Claim efficiently dealt with with kind help on the telephone. Write-off valuation revised upwards by a second inspection. All as stressfree as possible. Thank you very much. Reviewed on: 21st November 2016

Good service, no complaints

4
My daughter only had a minor collision, however all airbags were deployed on both vehicles, so both a write off, unfortunately it was her fault. Apart from the vehicle sitting in the garage for quite a while hence running up storage fees, I cannot fault their service. From date of accident to cheque being received was 6 weeks. I would certainly recommend them. Reviewed on: 18th November 2016

Victim of a sabre client car crash

5
I was the victim of an accident which was non fault, the 3rd party is a client of sabre. Unfortunately my car was written off, however sabre have been outstanding & bent over backwards to get everything sorted for me. My own insurance were appalling & non sympathetic. I can honestly say when I am back on the road I will be seeking this company to insure my next vehicle. Everything has been sorted within a month. I cannot praise this company enough. Every member of staff I have spoken with has been amazing. I find it surprising anyone has had a hard time with them. 10/10 for me. I cannot praise the claims team enough :) Reviewed on: 4th November 2016

I would never recomending using this company

1
I had a collision that was not my fault as I was hit up the rear. I did everything for this insurance company they did nothing!!!! My car even sat in the salvage yard for a week before it was recovered for assessment and when it was collected it was because I have arranged that. They wanted to pay me and the finance company by cheque instead of BACS!! How ancient is that and then it still took 3 days to clear even in this day and age where you don't have to pay for immediate transfer!! I am sorry but they really were not helpful at all and now I have got to go through the horrible process of claiming back my access because they took that off me even though this was a no fault accident and they will receive the money from the 3rd party insurance they wont give it to me go figure!!!! Reviewed on: 2nd November 2016

Claim review

4
The claim has been dealt with very well and throughout the whole thing I've been kept up to date. The only thing I could criticise on is how long everything has taken. There has been a long gap inbetween everything happening. Reviewed on: 5th October 2016

Absolutely shocking! AVOID!

1
I was involved in an incident 5 months ago. There was no damage to the other vehicle and I have photographic evidence confirming this. Nonetheless, Sabre has agreed to the other vehicle being written off. They have been unhelpful throughout the whole process and only provide updates on the claim when I chase them. To add insult to injury they have sold details of the accident to a third party claims company who are trying to persuade my passenger to sue me for 'minor discomfort' and recover £2,500 which, they say, Sabre has put aside to pay out. AVOID!!!! Reviewed on: 5th August 2016

Car Accident Report

3
My car was involved in an accident which was reported by me to Sabre Insurance LTD within minutes of it happening. I can but give full credit to Sabre for their immediate reaction to my call. Two hours after the call a car transporter arrived at my address, drove the car onto the transporter and whisked it away the a Repairers. Over the next few days I was swamped with letters from various departments and companies including the DVLA,(All with different Reference numbers) Of course all sorts of information was required. One activity I felt I should have been a part of was the inspection of my car at the repairers work shop. My car was 11 years old but it had been well looked after and had only done 34,000 miles. The accident only damaged the nearside front wing, bonnet, Headlights etc, plus a small quiarter window in front of the passenger door. There was no other damage to the interior or bodywork right round to the offside doors and panels and front. The car was still driveable, I drove it home the three hundred yards from the accident The car was inspected by a damage assessor who declared that the repairs would cost more than the value of the car so it should be scrapped. I felt that I had been ignored and that I should have been allowed to attend the inspection so that I might be able to discuss any possible options with the assessor engineer and the Repairers Apart from that item described above, I have to say that Sabre were very helpful and called me back with answers to my questions without delay. I also received my compensation cheque much sooner than expected. Gwyn. Reviewed on: 22nd July 2016

Terrible and RUDE customer service

1
Absolutely RUDE customer service and a terrible insurance company. They behave like crooks. Reviewed on: 22nd June 2016
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