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Superscript: Digital Business Insurance reviews

4.76
Based on 96 reviews, last reviewed 1st Jul 2020
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Latest highest rating:

5

Great customer service and super efficient We're into our 2nd year with Digital Risks. They totally understood our requirements and clarified every point with me. In the first year we did nee... Read more Reviewed on: 1st July 2020
Alison Kingdom's avatar
Alison Kingdom

Latest lowest rating:

1

Not sure due to delays We started the process with underwriters 2 months ago and now have been waiting over a month for a quote. No response in past 2 weeks from our represe... Read more Reviewed on: 26th August 2019
Catherine's avatar
Catherine

About this product

Superscript (formally known as Digital Risks) is a digital insurance broker.

Superscript offer a wide range of policies including liability, indemnity, property, equipment, product and systems cover. Customers can also buy legal protection, accident and sickness and business interruption policies.

Superscript reviews help you find out what it’s really like to be a customer. If you’ve used Superscript before, you can also leave a review and share your experience.

Superscript Digital Business Insurance reviews (96)

Review of the Superscript, Digital Business Insurance:

A happy and long-term customer, for sure!

5
Taking out business insurance with Digital Risks was super simple, clear and swift! Absolutely love the easy UX and clean UI. Got my documents within 24-hours too. A happy and long-term customer, for sure! Reviewed on: 30th August 2019

Excellent value

5
Excellent value for money and great customer service Reviewed on: 21st August 2019

Poor communication

1
They take ages to reply to message, makes me wonder what level of customer care you would receive should you need to make a claim. Reviewed on: 21st August 2019

Very helpful

4
Very easy to work with and always happy to help. Reviewed on: 21st August 2019

Through PMB

3
I came to this company by having my phone insurance through protect my bubble, seamless integration Reviewed on: 21st August 2019

Fantastic

5
Digital Risks is perfect for people who are just starting out with a new business. It doesn’t break the bank and has a wide range of different types of protection to suit everyone’s needs. Highly recommend. Reviewed on: 21st August 2019

How we reduced out risks

5
Digital Risks provide us with peace of mind in case less than honest people or businesses try to take advantage of our accountancy practice. One less thing to worry about at night. Well done digital risks Reviewed on: 21st August 2019

Insurance that doesn't make you feel stupid!

5
We got the best customer support and help after our studio got broken into—swift processing and finding a resolution took us so much less than expected. No bottlenecks, no difficult jargon, no making us feel dumb. Great people, great service, great vibes. Reviewed on: 21st August 2019

Best deal ever

5
When making enquiries they were very helpful and were able to give me advice based upon my business circumstances. It was difficult to find somebody that would take monthly payments which was what I needed as a small business just starting off. I am so pleased that I chose digital risks. They have provided me with the insurance cover that suited my needs. I highly recommend this company. Reviewed on: 21st August 2019

Quick and easy

5
I have used Digital Risks twice and am pleased with the quick and no fuss service. It does exactly what it says on the tin. Wish I had found them sooner. Reviewed on: 21st August 2019

Straight forward, comprehensive insurance for my business

5
Quite simply, Digital Risks have taken away the stress of insuring my business. Getting a quote was quick. Tailoring the cover to encompass my different enterprises was easy and their customer service was excellent - especially when resolving an issue with the premium (honouring a lower price when they probably didn't need to!). They've already been recommended several times! Reviewed on: 21st August 2019