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Superscript: Digital Business Insurance reviews

4.76
Based on 96 reviews, last reviewed 1st Jul 2020
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Latest highest rating:

5

Great customer service and super efficient We're into our 2nd year with Digital Risks. They totally understood our requirements and clarified every point with me. In the first year we did nee... Read more Reviewed on: 1st July 2020
Alison Kingdom's avatar
Alison Kingdom

Latest lowest rating:

1

Not sure due to delays We started the process with underwriters 2 months ago and now have been waiting over a month for a quote. No response in past 2 weeks from our represe... Read more Reviewed on: 26th August 2019
Catherine's avatar
Catherine

About this product

Superscript (formally known as Digital Risks) is a digital insurance broker.

Superscript offer a wide range of policies including liability, indemnity, property, equipment, product and systems cover. Customers can also buy legal protection, accident and sickness and business interruption policies.

Superscript reviews help you find out what it’s really like to be a customer. If you’ve used Superscript before, you can also leave a review and share your experience.

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Superscript Digital Business Insurance reviews (96)

Great insurance, highly recommend

5
Great experience, fantastic communication throughout and brilliant value for money. It was easy and clear when looking for the quote to purchasing the business insurance. I feel reassured my business is fully covered with the great choice of insurance that you can build to exactly what you need. They were very thoughrough thoughout leaving me with a complete understanding of what I was purchasing. Thank you Digital Risks I highly recommend! Reviewed on: 21st August 2019

Easy to set up and great customer service

5
Digital Risks were a dream to work with. Setting up the insurance was so easy, and the handy online form helps you select what you need with ease. Both customer service advisors I spoke to were supremely helpful and I was fortunate enough to receive a £25 voucher and the person who recommended me got £50! We received the vouchers quickly too! So all in all, highly recommended. Thank you! Reviewed on: 21st August 2019

Easy setup, I feel safe

5
Digital Risks made it so easy to sign up. They knew what I meant when I spoke about the type of work that I do and the equipment that I use. They respond extremely quickly and have helped me to update my policy in no time. I felt understood and was treated with respect. Highly recommended. Reviewed on: 21st August 2019

Simple - Straight Forward

5
The quote process was simple and straight forward. All done in under 10 minutes. Reviewed on: 21st August 2019

Quick and simple.

5
Easy form to fill in, quick service. Reviewed on: 21st August 2019

Outstanding value

5
No problems with my experience! Excellent customer service from beginning to end! Reviewed on: 21st August 2019

Easy to use

3
I’ve only just joined but I couldn’t express how easy they are to use and get a customised quote. Reviewed on: 21st August 2019

Friendly Personal Service

5
I had an unfortunate accident with my laptop and Josh from Digital Risks handled my case personally from start to finish and couldn't have been nicer or more helpful. Such a pleasant change from the dreaded call center of doom. Reviewed on: 21st August 2019

great Idea and service

5
I have not yet take. Out my insurance but the customer service received was great and the quote format is easy and quick to use Reviewed on: 21st August 2019

Cheap and good

4
They are very helpful and thankfully I've never had to claim but they are cheap and have good coverage :) Reviewed on: 21st August 2019

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