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Tembo reviews

tempo money
Rated Excellent 4.97/5

Tembo reviews

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 1,650 product reviews

Average score of 4.97/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo have trended positively over the past 90 days

Latest positive rating

5/5

Couldn’t recommend them highly enough!

Couldn’t recommend them highly enough!! Absolutely amazing service. Rhys was so friendly and helpful from the very start, made a potentially daunting experience a lot... Couldn’t recommend them highly enough!! Absolutely amazing service. Rhys was so friendly and helpful from the very start, made a potentially daunting experience a lot less stressful and put me at ease. Found the best deal and was happy to answer any questions. Callum has also been amazing throughout, no question has ever been too much and he has been happy to answer a million that aren’t even his job to really answer! Communication is so quick, replies almost instantly in comparison to other services, they will give you answers in simple terms that you can understand, and have helped with co ordinating all the parts like surveys and solicitors. Very grateful to have the support and would recommend Tembo to anyone I know, especially Rhys and Callum! If only every other part of buying/selling was as good and stress free as the Tembo part! Read more Read less

{"display":"Gemma","full_name":"Gemma","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgage Broker
Gemma 26th February 2025

Latest negative rating

2/5

Poor value for money

The charge is ridiculous and the app is still broken.

{"display":"E","full_name":"E","avatar":{"url":"\/assets\/uploads\/avatars\/users\/840127.png"}}'s avatar
Lifetime ISA
E 20th February 2024

About Tembo

Tembo is an award-winning digital mortgage broker and savings platform.

Tembo was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo offers mortgages, lifetime ISAs and cash ISAs.

Tembo at a glance

Contact details

Social media

Reviews for Tembo

Showing 11 of 1650 company reviews Last reviewed within 7 days

Couldn’t recommend them highly enough!

Mortgage Broker 26th February 2025

Couldn’t recommend them highly enough!! Absolutely amazing service. Rhys was so friendly and helpful from the very start, made a potentially daunting experience a lot... Couldn’t recommend them highly enough!! Absolutely amazing service. Rhys was so friendly and helpful from the very start, made a potentially daunting experience a lot less stressful and put me at ease. Found the best deal and was happy to answer any questions. Callum has also been amazing throughout, no question has ever been too much and he has been happy to answer a million that aren’t even his job to really answer! Communication is so quick, replies almost instantly in comparison to other services, they will give you answers in simple terms that you can understand, and have helped with co ordinating all the parts like surveys and solicitors. Very grateful to have the support and would recommend Tembo to anyone I know, especially Rhys and Callum! If only every other part of buying/selling was as good and stress free as the Tembo part! Read more Read less

Rated Excellent 5/5
Read more product reviews

Luke and Elly provided an excellent and efficient se...

Mortgage Broker 26th February 2025

Luke and Elly provided an excellent and efficient service to me with regards to finding the best deal for my situation. Could not recommend enough.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Tembo are a breath of fresh air and faultless!

    Tembo are honestly 100% a breath of fresh air when it comes to applying for a mortgage. I had been dealing with a handful of... Tembo are honestly 100% a breath of fresh air when it comes to applying for a mortgage. I had been dealing with a handful of "first" class brokers prior to Tembo who made the process seem impossible, heartless, too much bother or simply didn't even reply to messages or got fobbed off repeatedly with the " not in the office at this time excuse. What a revelation Tembo was from the first phone call with Tara, she was down to earth, took the time to look at every option and made me feel that anything was possible to get my dream home. To all other brokers out there take notes on how to be a 1st class broker from Studying Tembo as they are honestly faultless in terms of processes, service and communication, so much so i have been actually shocked on a number of occasions at how faultless the process has been. If you are self employed and starting out on the journey to get a mortgage which will seem impossible from your many online searches just stop looking at any other broker and type into your search engine www.tembomoney.com they are the only place to go to as I've tried all the other " best rated" brokers and Tembo blow them out the water! To Tara, and Elly @ Tembo thank you once again for your unbelievable help and communication, I'm actually looking forward to getting back in contact with yourselves when my mortgage is up for renewal. Read more Read less

    {"display":"D Milligan","full_name":"D Milligan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    D Milligan 26th February 2025
  • 5/5

    Great Experience

    Working with Bethany and Callum was a smooth and positive experience. Bethany took the time to explain my mortgage options clearly and guided me through... Working with Bethany and Callum was a smooth and positive experience. Bethany took the time to explain my mortgage options clearly and guided me through the process with professionalism and patience. Communication was always prompt, and I felt well-supported throughout the whole process. Thanks to the team, I was able to secure a good rate with terms that worked for me. I appreciate the effort and attention to detail and would definitely recommend Tembo to anyone looking for a reliable mortgage broker. Read more Read less

    {"display":"Sarah R","full_name":"Sarah R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Sarah R 26th February 2025
  • 5/5

    Best LISA rate.

    Best LISA rate. Simple to use. The Communication is written in a friendly and engaging way.

    {"display":"Mira","full_name":"Mira","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Mira 26th February 2025
  • 5/5

    Great experience from start to finish.

    Great experience from start to finish. Jodie was always available and happy to answer all my questions. She also kept me up to date with... Great experience from start to finish. Jodie was always available and happy to answer all my questions. She also kept me up to date with the progress of each stage of the process. Cannot fault the service I received. Read more Read less

    {"display":"Marion F","full_name":"Marion F","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1110311.png"}}'s avatar
    Mortgage Broker
    Marion F 26th February 2025
  • 5/5

    Really smooth and professional

    Really smooth and professional the information was provided promptly and both Rhys and Callum have been very friendly and engaging.

    {"display":"Richard s","full_name":"Richard s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Richard s 26th February 2025
  • 5/5

    Amazing service from Geri and she was so clear and c...

    Amazing service from Geri and she was so clear and concise the entire way always ensuring that I was fully informed

    {"display":"Jasmine E","full_name":"Jasmine E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Jasmine E 25th February 2025
  • 5/5

    Great experience from a first-time buyer!

    Beth and Callum made the mortgage process very straight-forward and stressless as a first-time buyer. I had a long and very informative telephone conversation on... Beth and Callum made the mortgage process very straight-forward and stressless as a first-time buyer. I had a long and very informative telephone conversation on a Saturday afternoon with Beth to begin with where she talked me through the various lenders and plans available, once I had chosen one, before I knew it Callum was letting me know that my application was a success and handled any queries the bank had on my behalf, kept me informed every step of the way and answered any queries I had. Highly recommend their services - thank you both! Read more Read less

    {"display":"Max H","full_name":"Max H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Max H 25th February 2025
  • 5/5

    Callum and Grace at Tembo found us a great mortgage...

    Callum and Grace at Tembo found us a great mortgage and helped at every step. Great service.

    {"display":"Angela D","full_name":"Angela D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1110184.png"}}'s avatar
    Mortgage Broker
    Angela D 25th February 2025
  • 5/5

    Great Experience

    Kurt and Callum offered a great service finding me an appropriate deal as an older borrower. Really impressed with experience

    {"display":"Kevin H","full_name":"Kevin H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Kevin H 25th February 2025

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