i had the pleasure of dealing with Geraldine she talked me through the whole process she has responded to questions promptly and given me honest... i had the pleasure of dealing with Geraldine she talked me through the whole process she has responded to questions promptly and given me honest advice i had to go through the process a couple of times due to issues with the property i had chosen but every step of the way Geraldine has been helpful Also had Abbey as my case manager and has been a great support answering questions and offering me advice on the best options its been a pleasure dealing with them and Tembo very professional and with great customer service Read more Read less

From the moment I met Ruth I knew I would be in safe hands! As someone who knew nothing about mortgages or buying a property,... From the moment I met Ruth I knew I would be in safe hands! As someone who knew nothing about mortgages or buying a property, the whole ordeal seemed very daunting however when I met Ruth at the Tembo stand at the London Home Show, she instantly put my mind at ease, answered all my silly questions and broke everything down for me so I could understand exactly what was going on. She responded to my e-mails promptly and never made me feel like I was asking for too much of her time when I asked for last minute calls or advice. I honestly could not have asked for a better mortgage adviser in Ruth. She was a beacon of knowledge, support and laughter throughout the whole thing and made the start of my house buying journey as stress free as possible. I have already recommended Tembo to all my NHS friends as Ruth and the team took such wonderful care of me. Read more Read less

Helena, Abbey, Lauren and Georgina have all been very helpful and communicative throughout the whole process. We encountered a small error in the application but... Helena, Abbey, Lauren and Georgina have all been very helpful and communicative throughout the whole process. We encountered a small error in the application but this was sorted promptly once identified. We were given regular updates throughout the process and the team were always thorough and clear when explaining the process. We are very pleased to have received a mortgage offer that works perfectly for our situation and very grateful for the team at Tembo for their assistance in facilitating this! Read more Read less

The team were great from start to finish. Showed great tenancity for a not so easy application!

I’ve worked with Matt Darby as my Mortgage Adviser over a number of years. This review is based on many applications we have worked on... I’ve worked with Matt Darby as my Mortgage Adviser over a number of years. This review is based on many applications we have worked on together. Matt is on the ball; his professionalism and attention to detail are unparalleled. Matt’s proactive approach and swift responses ensure that every transaction is smooth and efficient, leading to consistently excellent outcomes. Matt is always available, which is to his huge credit. His expertise and dedication have been instrumental in navigating the complex mortgage landscape with ease. Also, Matt makes everything simple to understand, which takes the stress out of the process. Read more Read less

Originally, I was hesitant about using a mortgage broker. However, Georgie and Abbey from Tambo completely changed my mind. They not only found me a... Originally, I was hesitant about using a mortgage broker. However, Georgie and Abbey from Tambo completely changed my mind. They not only found me a significantly cheaper deal than the one I was initially considering at the bank, but their rate check also saved me an additional 0.05% (5 basis points). Their guidance on product fees was invaluable, and their customer service was absolutely outstanding. Just the level of support they provided compared to the bank made it entirely worthwhile. Read more Read less

I cannot overate the superb service received from the employees at Tembo that I dealt with. They are knowledgeable about the products on offer and... I cannot overate the superb service received from the employees at Tembo that I dealt with. They are knowledgeable about the products on offer and exceedingly efficient in processing applications. They are polite and friendly in their approach and keep you well informed at all times and are always on hand to deal with any questions one may have, with prompt replies. I cannot rate this company highly enough and would not hesitate to recommend their services. Read more Read less

As first time buyers I can't fault Tembo. Myself and partner both had LISA's with Nude, who were recently acquired by Tembo. From start to... As first time buyers I can't fault Tembo. Myself and partner both had LISA's with Nude, who were recently acquired by Tembo. From start to finish the service in getting a mortgage offer has been supportive, highly communicative and smooth sailing. Jack & Rebecca were timely and always generous with time and patience whilst we asked a long list of questions as we learn't more about the home buying process. Jack even offered to take a look through property listing for us to help identify any risk areas we may not have spotted ourself such as lease lengths etc. Read more Read less

Two unexperienced first time buyers lost in the sea of confusion rescued by Dom and Chelsea! They found us the best mortgage, the best rate... Two unexperienced first time buyers lost in the sea of confusion rescued by Dom and Chelsea! They found us the best mortgage, the best rate and they were with us every step of the way, offering support and guidance- even on other house buying related issues. We would definitely recommend them to anyone looking for a mortgage and we will definitely use them again when the time comes! Read more Read less