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Atlas Direct: Travel Insurance reviews

Name: Travel Insurance
Rating: 3.25 (4 reviews)

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3.09

Based on 4 reviews, last reviewed 25th Jul 2020

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

25%

2 star

25%

Latest highest rating:

5

Always on point I've used them for over 15 years and they provide exactly the cover I need. Reviewed on: 25th July 2020

Latest lowest rating:

1

Terrible service Customer services never reply to correspondence. Constantly have to chase them. Waste of time & money to insure with this company. Reviewed on: 31st July 2017

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About this product

Read or write Atlas Direct reviews from independent customers like yourself. Whether it’s Atlas Direct Single Trip, Wintersports Cover, or Annual travel insurance − let us know what you thought of their products, service, and value for money, and help others find the best possible travel insurance product on the market.

Atlas Direct Travel Insurance reviews (4)

Review of the Atlas Direct, Travel Insurance:

Difficulty cancelling a renewal

I followed the instructions on their letter "YOU MUST CALL OR EMAIL US. I called to cancel a renewal that was not due to commence for a week. They would not accept my call to cancel the renewal, even though this was quiet clear on their letter. Would only accept if I contacted them via email, customer service is non existant. Don't put in your correspondence to call if when customers do, you won't accept the cancellation. Reviewed on: 29th November 2016

Always on point

I've used them for over 15 years and they provide exactly the cover I need. Reviewed on: 25th July 2020

Quick and easy, thankfully no problems

Luckily didn't need to use our travel insurance as everything went smoothly but the whole set up process was very good. Reviewed on: 17th September 2017

Terrible service

Customer services never reply to correspondence. Constantly have to chase them. Waste of time & money to insure with this company. Reviewed on: 31st July 2017