Customer services never reply to correspondence. Constantly have to chase them. Waste of time & money to insure with this company.

I followed the instructions on their letter "YOU MUST CALL OR EMAIL US. I called to cancel a renewal that was not due to commence... I followed the instructions on their letter "YOU MUST CALL OR EMAIL US. I called to cancel a renewal that was not due to commence for a week. They would not accept my call to cancel the renewal, even though this was quiet clear on their letter. Would only accept if I contacted them via email, customer service is non existant. Don't put in your correspondence to call if when customers do, you won't accept the cancellation. Read more Read less