French at it's BEST

High quality packages, quality agents, simple and easy plans to work with.

Reviewed on 10th March 2022

My-Linh Tran

Terrible Insurance

I have been a client for decades. I am now ill and they are impossible to deal with. Usual wait time on phone is about 1 hour (I have timed it mulitple times). They are sweet when you get through but don't cover many London specialists even though I have Read more

I have been a client for decades. I am now ill and they are impossible to deal with. Usual wait time on phone is about 1 hour (I have timed it mulitple times). They are sweet when you get through but don't cover many London specialists even though I have their top level of cover. I spend many frustrating hours trying to establish they will pay what they are contracted to. Not fun when you are ill. AVOID.

Reviewed on 29th November 2021

Michael Zybutz

ABSOLUTE WASTE OF MONEY

I have now tried to make 3 claims for 3 different operations, all of which have been refused because they "don't normally cover that" and my policy is not a basic one. I have had issues with my eyes, teeth and now my ears (I am totally deaf at the moment Read more

I have now tried to make 3 claims for 3 different operations, all of which have been refused because they "don't normally cover that" and my policy is not a basic one. I have had issues with my eyes, teeth and now my ears (I am totally deaf at the moment but having an operation tomorrow to resolve). I have spent almost £10,000 in the last 3 years or so and have had to fund it all myself. I am furious at the moment, given that I've just continued to pay the premiums each year and it appears there is so little they will actually cover.
Don't move to them, there is just no point. Just trying to find an alternative.

Reviewed on 24th September 2021

Andrew Foster

Average

Waiting time was average may consider another provider

Reviewed on 13th September 2021

javad_moayedi@yahoo.se

They are legitimate and helpful

It was good thanks for all the good things about what they are doing

Reviewed on 24th February 2021

Osman Bangura

Worth checking out before other providers

Really friendly patient staff that went through everything with me and even answered all my "but what if this happens or that happens am I insured?" Questions, and I asked just about everyone I could think of !! Weren't pushy with me to take out a policy Read more

Really friendly patient staff that went through everything with me and even answered all my "but what if this happens or that happens am I insured?" Questions, and I asked just about everyone I could think of !! Weren't pushy with me to take out a policy which made me feel better about choosing them.

Reviewed on 13th July 2020

caravandreamer