ABSOLUTE WASTE OF MONEY

I have now tried to make 3 claims for 3 different operations, all of which have been refused because they "don't normally cover that" and my policy is not a basic one. I have had issues with my eyes, teeth and now my ears (I am totally deaf at the... Read more

I have now tried to make 3 claims for 3 different operations, all of which have been refused because they "don't normally cover that" and my policy is not a basic one. I have had issues with my eyes, teeth and now my ears (I am totally deaf at the moment but having an operation tomorrow to resolve). I have spent almost £10,000 in the last 3 years or so and have had to fund it all myself. I am furious at the moment, given that I've just continued to pay the premiums each year and it appears there is so little they will actually cover.
Don't move to them, there is just no point. Just trying to find an alternative.

Reviewed on 24th September 2021

Andrew Foster

Average

Waiting time was average may consider another provider

Reviewed on 13th September 2021

javad_moayedi@yahoo.se

They are legitimate and helpful

It was good thanks for all the good things about what they are doing

Reviewed on 24th February 2021

Osman Bangura

Worth checking out before other providers

Really friendly patient staff that went through everything with me and even answered all my "but what if this happens or that happens am I insured?" Questions, and I asked just about everyone I could think of !! Weren't pushy with me to take out a... Read more

Really friendly patient staff that went through everything with me and even answered all my "but what if this happens or that happens am I insured?" Questions, and I asked just about everyone I could think of !! Weren't pushy with me to take out a policy which made me feel better about choosing them.

Reviewed on 13th July 2020

caravandreamer