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Big Blue Cover: Travel Insurance reviews

Name: Travel Insurance
Rating: 2 (4 reviews)

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2.00

Based on 4 reviews, last reviewed 12th Aug 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

25%

4 star

3 star

2 star

75%

Latest highest rating:

5

blue cover is the most travel insurace companys they are brillant travel insurancs i would introduce them to my family and friends they are a brillant companys Reviewed on: 6th February 2017

Latest lowest rating:

1

Don't answer the phone Happy to take you money for a policy, but not very happy to answer the phone when you need to amend it and say it can't be done online or through the ... Read more Reviewed on: 12th August 2022

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About the Travel Insurance

Our Big Blue Cover Travel Insurance reviews can help you to find out what life as a Big Blue Cover customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Big Blue Cover Travel Insurance reviews (4)

Don't answer the phone

Happy to take you money for a policy, but not very happy to answer the phone when you need to amend it and say it can't be done online or through the chat. As a result I have been spending plenty on their high cost line holding on for hours. GEt some more staff if you can't cope with call volumes or enable onlne mods to policies - not tricky! Reviewed on: 12th August 2022

Charged twice for excess refused to pay expenses due to accident, cant claim personal accident as I'm not dead or lost a limb!

I had an accident whilst on holiday in Dubai that wasn't my fault that resulted in fractures to my ankle, foot and a torn ligament. I am still in a cast boot 8 weeks on and my business has suffered big losses as I cant do my role. Big blue refused to pay many of the out of pocket expenses I incurred, all they would cover was the cost of the medical treatment minus the £99 excess. Also my varifocal glasses were smashed so I had to buy replacement ones, however they will not pay the full cost of my glasses, have taken money off for wear and tear and also taken the excess of £99 off me again, so i have paid this excess twice, totalling £198! Apparently I can't claim for personal accident as I am not dead and have not lost a limb!?! Two months on and I am still in a cast boot, my business has lost loads of revenue and I am still in much pain. It has also taken them 2 months to settle this claim. Dreadful service, won't buy insurance from them again Reviewed on: 23rd January 2020

Poor provider

The front end of the business comes across as 5 * - however the actually provider Global response are pathetic , read the trust pilot reviews nothing more than 1* . Shabby customer service & slow response times ( expect 12/ 14 weeks turn around on claims ) Then expect additional deductions from your settlement ( above & beyond your standard excess) - Cowboys no better than a pay day lender - STAY WELL CLEAR !!! Reviewed on: 1st March 2018

blue cover is the most travel insurace companys

they are brillant travel insurancs i would introduce them to my family and friends they are a brillant companys Reviewed on: 6th February 2017

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Big Blue Cover: Travel Insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About the Travel Insurance

Review Big Blue Cover: Travel Insurance now

Big Blue Cover Travel Insurance reviews (4)

Don't answer the phone

Charged twice for excess refused to pay expenses due to accident, cant claim personal accident as I'm not dead or lost a limb!

Poor provider

blue cover is the most travel insurace companys

Review Big Blue Cover: Travel Insurance now

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