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Brentacre Insurance reviews

Brentacre Insurance logo
Rated Good • 4.00/5

Brentacre Insurance reviews

Unverified business

Review summary

People rate this company as Good based on 10 product reviews

Average score of 4.00/5
5 star
80%
4 star
10%
3 star
0%
2 star
0%
1 star
10%

Latest positive rating

5/5

Fantastic service

Amazing customer service, super helpful in bespoke campervan conversion insurance. No price increase this year. 5*

{"display":"Luke Stevens","full_name":"Luke Stevens","avatar":{"url":"\/assets\/uploads\/avatars\/users\/713873.png"}}'s avatar
Broker
Luke Stevens 8th August 2023

Latest negative rating

1/5

Avoid

⚠️ After renewal I did not receive any documentation for the second year running when I have rung to cancel after 5 days as I... ⚠️ After renewal I did not receive any documentation for the second year running when I have rung to cancel after 5 days as I was not happy thay if they can not complete simple delivery of documentation i was not confident what they will be like as a company when it came to a real issue, I received bad attitude incorrect information and back to back lies. Got charged £100 administration fees for the displeasure of 5 days insurance, compaints team are just there to argue with you not to solve the issue. Would deffeintly recommend avoiding this company as there are much more competent campervan insurers Read more Read less

{"display":"Bradley Wilkinson","full_name":"Bradley Wilkinson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/799718.png"}}'s avatar
Broker
Bradley Wilkinson 30th October 2023
See more reviews for Brentacre Insurance products

About Brentacre Insurance

Brentacre Insurance primarily offer specialist insurance for performance, classic, and otherwise non-standard cars. Founded in 1987 in Swansea, they also offer home and business insurance, as well as some marine insurance. “Brentacre has remained a family owned and run business ever since, offering solutions for all classes of general insurance. The emphasis has always been on excellent customer service and support, and this is highlighted by the amount of clients that we have retained for so many years.” So if you’re looking to decide if Brentacre is right for your next policy, read our reviews first to get a better idea about what it’s like to have a Brentacre Insurance policy.

Brentacre Insurance at a glance

Reviews for Brentacre Insurance

Showing 10 of 10 company reviews

Avoid

Broker • 30th October 2023

⚠️ After renewal I did not receive any documentation for the second year running when I have rung to cancel after 5 days as I... ⚠️ After renewal I did not receive any documentation for the second year running when I have rung to cancel after 5 days as I was not happy thay if they can not complete simple delivery of documentation i was not confident what they will be like as a company when it came to a real issue, I received bad attitude incorrect information and back to back lies. Got charged £100 administration fees for the displeasure of 5 days insurance, compaints team are just there to argue with you not to solve the issue. Would deffeintly recommend avoiding this company as there are much more competent campervan insurers Read more Read less

{"display":"Bradley Wilkinson","full_name":"Bradley Wilkinson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/799718.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Fantastic service

Broker • 8th August 2023

Amazing customer service, super helpful in bespoke campervan conversion insurance. No price increase this year. 5*

{"display":"Luke Stevens","full_name":"Luke Stevens","avatar":{"url":"\/assets\/uploads\/avatars\/users\/713873.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    A good insurance company

    Iv been with Brentacre for 4 years now (that’s how long Iv been driving) and not once have I had a problem. The prices are... Iv been with Brentacre for 4 years now (that’s how long Iv been driving) and not once have I had a problem. The prices are reasonable and whenever I phone them with an issue they are always there to help me out. Read more Read less

    {"display":"Carl Hannan","full_name":"Carl Hannan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Broker
    Carl Hannan 4th June 2019
  • 5/5

    Best price/easy transaction/top quality customer service

    Halved my renewal from my old ins for like for like cover and so easy to deal with wat more do u need from an insurance company

    {"display":"Kevin Cunnie Cunliffe","full_name":"Kevin Cunnie Cunliffe","avatar":{"url":"\/assets\/uploads\/avatars\/users\/44670.png"}}'s avatar
    Broker
    Kevin Cunnie Cunliffe 12th September 2017
  • 5/5

    very helpful and knowledgeable

    they have helped with many items and offer a great service

    {"display":"Darren West","full_name":"Darren West","avatar":{"url":"\/assets\/uploads\/avatars\/users\/38666.png"}}'s avatar
    Broker
    Darren West 14th August 2017
  • 5/5

    Great service.

    Easy people to do business with, friendly knowledgeable staff. Very happy with our quote - beating our renewal by a considerable amount. Recommended.

    {"display":"Steve Caton","full_name":"Steve Caton","avatar":{"url":"\/assets\/uploads\/avatars\/users\/38553.png"}}'s avatar
    Broker
    Steve Caton 12th August 2017
  • 5/5

    Quick, no hassle cover.

    These guys know about hotrods and their insurance needs. Got straight back to me on the phone after my enquiry by email. Cover for three... These guys know about hotrods and their insurance needs. Got straight back to me on the phone after my enquiry by email. Cover for three cars was arranged in one phone call and values agreed the same day. Great cover at a super price and customer care that should be envied by other brokers. I am spreading the word as we speak. Ron Richardson. Read more Read less

    {"display":"Ron Richardson","full_name":"Ron Richardson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/38514.png"}}'s avatar
    Broker
    Ron Richardson 11th August 2017
  • 5/5

    Great service !

    Excellent pricing,very friendly personnel,great policies !

    {"display":"Bob Vince","full_name":"Bob Vince","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Broker
    Bob Vince 10th August 2017
  • 5/5

    First class service from a company that knows the business.

    Friendly helpful team, always a pleasure to deal with.

    {"display":"Steve Midgley","full_name":"Steve Midgley","avatar":{"url":"\/assets\/uploads\/avatars\/users\/38352.png"}}'s avatar
    Broker
    Steve Midgley 10th August 2017
  • 5/5

    Efficient and Friendly service

    Been dealing with Darren and the team from Brenatacre for 4 years, always great service and never any surprises when my renewal is due.

    {"display":"Simon Ahearne","full_name":"Simon Ahearne","avatar":{"url":"\/assets\/uploads\/avatars\/users\/38348.png"}}'s avatar
    Broker
    Simon Ahearne 10th August 2017
    Brentacre Insurance are low on reviews. Used one of their products? Why not write a review.
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