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Coventry Building Society: Savings reviews

4.32
Based on 109 reviews, last reviewed 23rd Nov 2024
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
65%
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17%
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2%
See only 2 star reviews
3%
See only 1 star reviews
13%

Latest highest rating:

5

Competitive Cash ISA The four access cash ISA pays a competitive interest rate. Coventry Building Society are good at communicating any changes to the interest rate. They ... Read more Reviewed on: 23rd November 2024
Douglas B's avatar
Douglas B

Latest lowest rating:

1

Coventry building society used a forged mortgage. Coventry building society used a forged mortgage to seize an oaps home. The court case caused him to stop eating and taking his medications. He died d... Read more Reviewed on: 19th July 2024
Carl M's avatar
Carl M

About this product

Coventry Building Society savings reviews can help you to find out more about life at Coventry Building Society. How easy is it to contact Coventry Building Society? And how friendly are they? Our Coventry Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Coventry Building Society Savings reviews (109)

Review of the Coventry Building Society, Savings:

Regular Saver

5
We opened our joint account online in April. The whole process took one week, and we were set up with easy to view and manage internet banking. I transfer money regularly to this account from another bank, via internet banking. Coventry BS takes account security seriously, though it is straightforward to access your account. So far I have only needed to contact the Cov by telephone, and that was a query while the account was initially being set up; the lady I spoke with was professional, friendly and helpful. Since opening our account Cov BS have honoured the inflation rises by raising the interest rate some 3 times now (not all banks/building societies do this, and they're not obliged to). I also joined their separate site which sends out invites now and again (via email) to answer the odd survey or question. For one short survey I won £200 in M&S vouchers! I get the impression the Cov genuinely listens to feedback. Cov BS moderators regularly converse with customers on the blog section, and anyone can start a thread - most of the stuff on there is interesting with very few gripes! Sure, it's not the best rate out there, yet I like their set up and their features. They have a lot of accounts on offer - something for everyone, no matter what age. Wish we'd got involved with them sooner. Reviewed on: 5th August 2022

Good overall

4
Good interest rate and good security Reviewed on: 31st January 2018

A trustworthy provider of savings accounts

5
The Coventry Building Society is the only savings account provider I have found that consistently pays good rates of interest, has never tried to move my money into low interest accounts and has never offered me poorer rates than new investors. If only all financial institutions showed such loyalty to long term customers. Reviewed on: 23rd November 2017

Honest and respectable

5
An honest and respectable company that treats it's customers fairly. Reviewed on: 15th November 2017

Good service and interest rate

5
Very easy to set up and transfer in old cash ISA. Great customer service when contacting the bank and good interest rate. Reviewed on: 13th November 2017

No-brainer!

5
I've had accounts with the Coventry for many years and have never seen a reason to leave. Their interest rates are generally a little above that of their competitors (vital in these times of such pitiful returns) and they reward loyalty by keeping rates on existing accounts a little ahead of their newer equivalents. Also the Coventry's website is a doddle, even for a technophobe like me! Reviewed on: 8th November 2017

Good service

4
I found it easy to set up my account, but it was difficult to initially access the online banking service. Interest rates are reasonably competitive, and the customer service has been good when I've needed to contact them. Reviewed on: 4th July 2017

Redisign /simplify online/telephone/security

1
The most obstructive and cumbersome security questions and codes that i have ever experienced. They involve swapping postal communications just to set up and now a new additional code grid has been sent to me. I have given up trying to communicate with them. Reviewed on: 2nd June 2017

Easy Access ISA

5
Phoned up to open easy access Isa and they told me over the phone that the interest rate was going up the following day which was a lovely surprise and quite unusual Reviewed on: 30th March 2017

Great face to face service plus online services that actually work.

5
I have had several complicated transactions to negotiate with The Coventry over the past year and they could not have been more helpful. They followed the death of my father and whilst other companies seemed to make the process even more traumatic , The Coventry went out of their way to make it as pain free and simple as possible . I really cannot fault their customer service Reviewed on: 11th February 2017

Good interest rates offered, strong security set up for internet account

4
Good interest rates, good online security - lots of steps for logging in Reviewed on: 24th December 2016

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