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Coventry Building Society: Savings reviews

4.32
Based on 109 reviews, last reviewed 23rd Nov 2024
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
65%
See only 4 star reviews
17%
See only 3 star reviews
2%
See only 2 star reviews
3%
See only 1 star reviews
13%

Latest highest rating:

5

Competitive Cash ISA The four access cash ISA pays a competitive interest rate. Coventry Building Society are good at communicating any changes to the interest rate. They ... Read more Reviewed on: 23rd November 2024
Douglas B's avatar
Douglas B

Latest lowest rating:

1

Coventry building society used a forged mortgage. Coventry building society used a forged mortgage to seize an oaps home. The court case caused him to stop eating and taking his medications. He died d... Read more Reviewed on: 19th July 2024
Carl M's avatar
Carl M

About this product

Coventry Building Society savings reviews can help you to find out more about life at Coventry Building Society. How easy is it to contact Coventry Building Society? And how friendly are they? Our Coventry Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Coventry Building Society Savings reviews (109)

Review of the Coventry Building Society, Savings:

Regular Saver

5
We opened our joint account online in April. The whole process took one week, and we were set up with easy to view and manage internet banking. I transfer money regularly to this account from another bank, via internet banking. Coventry BS takes account security seriously, though it is straightforward to access your account. So far I have only needed to contact the Cov by telephone, and that was a query while the account was initially being set up; the lady I spoke with was professional, friendly and helpful. Since opening our account Cov BS have honoured the inflation rises by raising the interest rate some 3 times now (not all banks/building societies do this, and they're not obliged to). I also joined their separate site which sends out invites now and again (via email) to answer the odd survey or question. For one short survey I won £200 in M&S vouchers! I get the impression the Cov genuinely listens to feedback. Cov BS moderators regularly converse with customers on the blog section, and anyone can start a thread - most of the stuff on there is interesting with very few gripes! Sure, it's not the best rate out there, yet I like their set up and their features. They have a lot of accounts on offer - something for everyone, no matter what age. Wish we'd got involved with them sooner. Reviewed on: 5th August 2022

Really is Easy Access ISA (4)

4
Easy to set up this ISA on line, but I missed the comment that I couldn't transfer in ISA balances from previous years. When the form came to say I was transferring in this year's ISA balance it was confusing but when I phoned for help they were very helpful. Only drawback? The amount of post I received, each by separate envelope, welcome letter, passcode, letter about transfer, grid for reference on phone queries, etc. I got 4 in just one day! Certainly communicative.... overall happy with service and the interest rate is the best I could find for easy access ISA at the moment. Reviewed on: 20th December 2016

Friendly staff and good deals

5
Coverage is not national but that provides it with a more personal feel and a good customer focus. Reviewed on: 18th February 2016

Good rates and helpful staff

5
Good range of accounts and a friendly local branch Reviewed on: 27th January 2016

Fantastic savings account

5
Great ISA account with a competitive interest rate. Customer service is good when contacting them. Reviewed on: 24th December 2015

unprofessional

2
always a problem, unable to talk to manager when asked. Staff becoming 'annoyed' easily Reviewed on: 8th November 2015

Easy to use

4
I have an online ISA savings account which I've had no problems with. It was easy to open, I feel reassured by the high levels of security needed to access the account, and they promptly pay a competitive interest rate on my savings. Reviewed on: 9th August 2015

Exactly what i want from a building society.

5
The staff are always helpful and friendly, the branch i use is well laid out and clean and also whenever i carry out a deposit, withdrawal or change to my account, it was done fairly quickly. Reviewed on: 10th April 2015

Changing Address Problem

1
I've been trying to change my account address but it is proving very difficult. No response from web forms. Impossible to implement advice from their telephone helpline. I just want to close my account now! Reviewed on: 7th April 2015