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Coventry Building Society: Savings reviews

4.32
Based on 109 reviews, last reviewed 23rd Nov 2024
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
65%
See only 4 star reviews
17%
See only 3 star reviews
2%
See only 2 star reviews
3%
See only 1 star reviews
13%

Latest highest rating:

5

Competitive Cash ISA The four access cash ISA pays a competitive interest rate. Coventry Building Society are good at communicating any changes to the interest rate. They ... Read more Reviewed on: 23rd November 2024
Douglas B's avatar
Douglas B

Latest lowest rating:

1

Coventry building society used a forged mortgage. Coventry building society used a forged mortgage to seize an oaps home. The court case caused him to stop eating and taking his medications. He died d... Read more Reviewed on: 19th July 2024
Carl M's avatar
Carl M

About this product

Coventry Building Society savings reviews can help you to find out more about life at Coventry Building Society. How easy is it to contact Coventry Building Society? And how friendly are they? Our Coventry Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Coventry Building Society Savings reviews (109)

Review of the Coventry Building Society, Savings:

Regular Saver

5
We opened our joint account online in April. The whole process took one week, and we were set up with easy to view and manage internet banking. I transfer money regularly to this account from another bank, via internet banking. Coventry BS takes account security seriously, though it is straightforward to access your account. So far I have only needed to contact the Cov by telephone, and that was a query while the account was initially being set up; the lady I spoke with was professional, friendly and helpful. Since opening our account Cov BS have honoured the inflation rises by raising the interest rate some 3 times now (not all banks/building societies do this, and they're not obliged to). I also joined their separate site which sends out invites now and again (via email) to answer the odd survey or question. For one short survey I won £200 in M&S vouchers! I get the impression the Cov genuinely listens to feedback. Cov BS moderators regularly converse with customers on the blog section, and anyone can start a thread - most of the stuff on there is interesting with very few gripes! Sure, it's not the best rate out there, yet I like their set up and their features. They have a lot of accounts on offer - something for everyone, no matter what age. Wish we'd got involved with them sooner. Reviewed on: 5th August 2022

Savings Accounts

4
Friendly & very easy to get through to on phone - good if not great rates but talking to real people who are happy to help makes the difference Reviewed on: 5th February 2020

Fantastic Service

5
Always looking after our money and giving the best savings rates on the market. Reviewed on: 19th January 2020

The best

5
I like Coventry Building Society. They are up to date and offer some good rates of interest across their products. I have recently opened an easy access saver which gives one of the best interest rates out there. Reviewed on: 16th January 2020

Best Incompetant Building Society 2019 - Coventry

1
Still waiting for my WEB ID three months after opening an account. Coventry are unable to explain why I havn't received my web id. They can't supply it in branch, on line or by post. In the 21st century this has to be the most incompetant building society ever. Reviewed on: 10th January 2020

Frustrating to set up and register online

2
I have just opened a savings account with them and I have never before found setting up and registering for online banking so annoying, long-winded and frustrating! I almost gave up with the amount of paperwork and failed attempts I made! However, the 2.5 % interest is the best I could find on the market at the moment with a maximum of £500 a month paid in for a year. Reviewed on: 22nd November 2019

Friendly and helpful staff

5
Great staff at our local Coventry Building Society - patient and helpful Reviewed on: 13th January 2019

No brainer

5
Opened Junior Isa for both my children, they have the best rates and they are a company I trust. Can't go wrong. Highly recommended. Reviewed on: 19th November 2018

Excellence

4
Both me & my spouse have used this company for a few years & have been consistently impressed by their professionalism, loyalty & savings rates nearly always above those offered by other more lauded & popular organisations who invariably fall down badly in the customer care department. Coventry provide a service for all & do not push their clients down the current road of insisting on internet banking, again unlike the more 'usual suspects'. They cater for all in that they deal in branch, by post, by phone & online. I cant recommend them highly enough & its been a pleasure speaking with their customer advisors. Reviewed on: 26th May 2018

Genuine customer first approach

4
The Coventry do exactly as it says on the tin, which is refreshing in this day and age - they put the customer first. Reviewed on: 4th April 2018

Reliable but difficult

4
I feel as though my money is very secure with this company, I've had great customer service in every experience but I've had trouble with getting access to my ISA almost every time even though I have the right documentation, it takes a while. Reviewed on: 10th February 2018

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