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Croydon Plus Credit Union : Loans reviews

Name: Loans
Rating: 4.96 (67 reviews)

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4.96

Based on 67 reviews, last reviewed 24th Apr 2025

6400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

2 star

1 star

Latest highest rating:

5

Been with Croydon plus for 4 years now, amazing way... Been with Croydon plus for 4 years now, amazing way to borrow and save, super affordable and helpful. Would recommend to anyone, always super friendly... Read more Reviewed on: 24th April 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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Croydon Plus Credit Union Loans reviews (67)

Review of the Croydon Plus Credit Union, Loans:

Financial help when its needed the most

I think Croydon Credit Union deserves this award because. I have been with Croydon Credit Union for several years. I have always had an outstanding experience with the service, whenever I call the office. I am not waiting endless in a queue, my calls are answered promptly. I have found the staff incredibly helpful, making my call smooth and pleasant. The service is quick and efficient, always able to conduct my business in a timely manner. I was always particularly impressed with the staff's commitment to going the extra mile when I needed a loan when my son was at uni. I believe it was a time when my son was studying at Cardiff university. It was an ordeal whenever he came home for the holidays. Travelling backwards and forth by train, was always hectic for him. First trip he came home with his Bedroom, second was the Kitchen and so on, until it was almost a full house of boxes, suitcases and bags. I decided to contribute to what money he had already saved and get a loan for the rest towards a car. To this day, he is still driving around in his old Ford Fiesta. Another ocassionn was at the start of Covid. I was not working and Credit union allowed me to reduce my payments, until such time I was once again in gainful employment to get back on track. Thank you Credit union for providing such a positive experience, whereas I might never have got any loans from my bank, especially with their interest rates. You have been there for me. Reviewed on: 14th April 2025

Been with Croydon plus for 4 years now, amazing way...

Been with Croydon plus for 4 years now, amazing way to borrow and save, super affordable and helpful. Would recommend to anyone, always super friendly staff Reviewed on: 24th April 2025

I don’t know what I would do without the Croydon Plu...

I don’t know what I would do without the Croydon Plus Credit Union! I would recommended to everyone including friends and family. Interest rates are quite low and reasonable compared to other loan companies out there. Having the choice to pay loan back of with savings or part of child benefit payments is very helpful and makes a difference. With CCU you don’t feel worried about going into debt because of the flexible options given. It’s an absolute godsend knowing when I am I need for extra cash I can turn to the credit union and won’t be refused. Easy straight forward process, everything is explained well, having the Nivo app to sign loan agreements etc is also really good! I am always able to get in contact with the team by phone when needed and query’s are dealt with in a professional manner. Reviewed on: 23rd April 2025

CU is like a friend in need -needed a loan and they...

CU is like a friend in need -needed a loan and they came through for me Reviewed on: 23rd April 2025

Great communication and helpful staff.

Great communication and helpful staff. Reviewed on: 23rd April 2025

I have taken out a loan from more than two times fro...

I have taken out a loan from more than two times from the credit union, l find that they intreste rates is not too much, and they processed my application within the time limit, they've promised. Everytime l ve got in contact with the staff either on the phone or in person l get the information l need to know before l take out a loan. Reviewed on: 22nd April 2025

Very professional, empathetic and efficient

Very professional, empathetic and efficient Reviewed on: 18th April 2025

I have been with Croydon Credit Union for a number o...

I have been with Croydon Credit Union for a number of years now, l have been always helped when ever am in need. Customer Service team have been excellent always. Thank you Reviewed on: 16th April 2025

Very helpful. God customer service

Good service.. good interest rate for saves Reviewed on: 16th April 2025

We have had our ups n downs but everything is...

We have had our ups n downs but everything is cool now Reviewed on: 15th April 2025

Seemless loan application process...

The loan application process is seemless and straight forward with decision given without delay. Reviewed on: 15th April 2025

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