Your Community Bank reviews
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Your Community Bank reviews
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Positioned as being a socially responsible organisation -
Has branches you can visit in-person -
Offers in-person appointments -
Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 374 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Croydon Plus Credit Union is loved for its friendly, helpful staff and easy, straightforward loan process that suits all sorts of needs. Many find it a brilliant way to save money while borrowing, with affordable rates and flexible repayment options. The service feels personal and supportive, making it a trusted choice for managing finances. On the downside, a few mention that phone access could be improved and some think loan interest rates should be reviewed. Still, most feel well looked after and appreciate the prompt responses and clear communication.
Positive themes
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Croydon Plus loans are easy to get with fair rates and simple repayment options.
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The staff at Croydon Plus are friendly, helpful and always ready to support.
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Saving with Croydon Plus is simple and helps build money steadily over time.
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Negative themes
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Phone service could be better with quicker response times needed.
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Some feel loan interest rates are a bit high and should be reviewed.
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About Your Community Bank
Your Community Bank, registered as Croydon Merton & Sutton Credit Union, has been supporting the local community since 1999, offering ethical and accessible financial services to people in Croydon, Merton, and Sutton.
Growth is driven by a strong commitment to improving the financial health and well-being of its members.
They continue to invest in new initiatives, expand support for vulnerable members and strengthen community outreach to better serve members.
Your Community Bank at a glance
Contact details
- Phone
- 020 3468 8568
- [email protected]
- Main address
- The Lansdowne Building, 2 Lansdowne Road, Croydon CR9 2ER
- Social media
Reviews for Your Community Bank
Showing 11 of 374 company reviews • Last reviewed within 7 days
It’s easy to access,getting through easily,
It’s easy to access,getting through easily,
Community bank/ customer service
With out it, I don't think I would be able to save, for the first time in my life I have a little savings, the... With out it, I don't think I would be able to save, for the first time in my life I have a little savings, the the customer service is fantastic, always there to help you, Thank you so much Read more Read less
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5/5
I thought each time I am in need they are always the...
I thought each time I am in need they are always there for me, since I joined they have never let me down, I borrowed... I thought each time I am in need they are always there for me, since I joined they have never let me down, I borrowed money to repair my roof paid off at lower interest rate as compared to other financial institutions . Read more Read less
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5/5
My community bank is the best out of others is excel...
My community bank is the best out of others is excellent than my salary bank
Products from Your Community Bank
Showing all products offered by Your Community Bank
Loans
by Your Community BankYour Community Bank have a range of loans to suit different needs. To apply for a loan with Your Community Bank, you will need to complete a loan application online...
Loans
by Your Community BankYour Community Bank have a range of loans to suit different needs. To apply for a loan with Your Community Bank, you will need to complete a loan application online...
Savings
by Your Community BankYour Community Bank have a range of savings accounts. You have to be a member to take out a Your Community Bank savings account. You can set up a regular...
Savings
by Your Community BankYour Community Bank have a range of savings accounts. You have to be a member to take out a Your Community Bank savings account. You can set up a regular...
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