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Diamond Insurance: Car insurance reviews

Name: Car insurance
Rating: 4.01 (106 reviews)

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3.98

Based on 106 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

27%

11%

Latest highest rating:

5

Wouldn’t change for the world I have been with Diamond for multiple years and wouldn’t change unless something went drastically wrong, constantly helpful, great value for money and... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

Car Insurance I've been with this insurance company for nine years. Nine years without an accident, it was time for another renewal of the insurance policy. The sud... Read more Reviewed on: 12th June 2023

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About this product

You can apply for Diamond car insurance online and manage your policy through the website.

Choose how you pay for your Diamond car insurance policy by selecting annually, monthly, or over 10 months. Diamond car insurance also includes, as standard, battery and charging equipment cover for electric and hybrid vehicles.

Diamond car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Diamond before, you can also leave a review and share your experience.

Diamond Insurance Car insurance reviews (106)

Review of the Diamond Insurance, Car insurance:

Multi car Package excellent

Very polite phone operative. Very informative, explained everything very well & an excellent product. Value for money & convenience. Reviewed on: 6th August 2017

Truly abysmal service

Disappointed I cannot give them negative stars. Tried to claim after an accident, was told they can't do anything. Huge financial loss despite not being at fault. No help at all. Decided to write the car off without looking at the damages. Abysmal service. Truly abysmal. Reviewed on: 4th December 2021

Instead you just gonna let you go in the morning when you have time

Yes I’m sorry but you know what I’m doing now Reviewed on: 13th April 2021

excellent customer service

giving back £25 during lockdown was a fantastic way to treat customers and provide an excellent service. Always give a great price as well. Reviewed on: 14th September 2020

No loyalty, always after fees

Diamond do not value customer loyalty at all. I had been with Diamond for three years, yet for the second year running I had been given a higher auto renewal fee than what my current premium was on. Not to mention over the past year other fees Diamond have tried to claim from me. Not trustworthy or respectful towards its customers. Reviewed on: 18th June 2020

Cheap insurance for young lady

Had diamond for a few months for car insurance. Best rates around, I had just passed my test and gotten my first car! Reviewed on: 11th June 2020

Disgraceful

Terrible. I brought a car insurance policy with them, my occupation was incorrect. Not sure why or how as I inputted it correctly however upon requesting to change this within 5 minutes of getting policy documents, I got told via the live chat that the premium would increase by over £1000 just to amend the occupation! The policy was £1340 and they were then going to try and charge an additional £1000 on top! Luckily due to the current times in the country, they had to offer cancellation free of charge! Reviewed on: 7th April 2020

Wasn't happy with quote but they helped me

Disgraceful company that rips people off!! I was insured on a 2013 Peugeot 208 for £98 a month, I'm 31 years old with 3 years no claims and have been driving for 9 years. I added a named driver on to the policy, four months before my policy was due to end which sent my premium up to £250 a month. Three months before my premium was due to end I wanted to change the vehicle to a 2012 focus 1 litre engine, worth less than my Peugeot and in order to do this my premium would have gone up to £427 a month!! I will never ever again have insurance with this company they are complete rip offs and I would stay well clear! I had a brand new audi on lease and it only cost me £109 a month to insure with Direct Line. Disgraceful people who don't care about their customers. I am making a formal complaint and taking this further Reviewed on: 15th March 2020

Rip off company

Fantastic!

Brilliant customer service, fantastic during making a claim, cheaper than other companies but actually offer more cover! I love them Reviewed on: 15th September 2019

best price for new driver

have used Diamond for the past 3 years since my daughter passed her test, cheapest & best Reviewed on: 1st September 2019

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