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Diamond Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 4.01 (106 reviews)

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3.93

Based on 106 reviews, last reviewed 23rd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

27%

11%

Latest highest rating:

5

Wouldn’t change for the world I have been with Diamond for multiple years and wouldn’t change unless something went drastically wrong, constantly helpful, great value for money and... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

Car Insurance I've been with this insurance company for nine years. Nine years without an accident, it was time for another renewal of the insurance policy. The sud... Read more Reviewed on: 12th June 2023

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About this product

At Smart Money People, we collect Diamond car insurance reviews from genuine customers to give you some insight into what you can expect as a Diamond policyholder.

Diamond was founded in 1997, specialising in car insurance policies for new female drivers, offering handbag cover and child car seat cover included within its standard policies. Today, Diamond also provides insurance to male drivers, as well as offering a range of insurance products to cover home, travel and landlords.

If handbag cover up to £300 included in Diamond’s standard policies has caught your eye, check out the Diamond car insurance reviews to see what genuine customers have to say about their policies. Perhaps handbag cover isn’t a priority for you, but a low-cost premium is? Or perhaps you want the option of adding legal cover or courtesy car cover to your policy? Whatever your needs, check out Smart Money People’s reviews to make an informed decision about your next provider.

Have you had a car insurance policy with Diamond? Leave an honest review today so we can help people like you make better decisions. Why did you choose to be insured with Diamond, and were you satisfied throughout the term of your policy? Have any issues arisen? Have you had any experience with the customer service team? Whether good or bad, share your experience with other drivers today by leaving a Diamond car insurance review on Smart Money People.

Diamond Insurance Car Insurance reviews (106)

Review of the Diamond Insurance, Car Insurance:

Avoid like the plague!

I’ve been with this company for 11 years and they’ve raked up their prices every year. I had an accident that wasn’t my fault last year and their legal team have been appalling! After being quoted double for my renewal, they were very unhelpful and would only offer £20 off per month, which is still more than double most of their competitors. Avoid like the plague! You don’t get what you pay for from this company! Reviewed on: 17th March 2023

renewal prices that aren't jacked up

actually offers a good price for renewal instead of the standard price hike, been with them 3 years now due to best prices. Reviewed on: 30th July 2019

Fantastic customer service

Diamond have fantastic customer service and good rates. When someone reversed into my car 3 days before I was due to go travelling around SE Asia, diamond were extremely supportive and gave me all the reassurance and guidance I needed to ensure I didn’t let this accident affect my time away. Despite being out of the country with limited signal and internet access the incident was still dealt with professionally and I cannot fault the support I was given throughout the whole process. Reviewed on: 24th July 2019

Great at keeping your business

Even though the renewal is over price they are willing to do you a deal to keep you Reviewed on: 7th July 2019

Long Term Customer Let Down

I've been with Diamond for 7 years and each year they have tried to put my insurance up. I call their customer service (very helpful) and they immediately change the quote! I would like to know how they come up with the figures. Reviewed on: 6th November 2018

good value for new driver

we used diamond when my daughter passed her test, much cheaper than anywhere else & continues to be cheaper each year Reviewed on: 23rd September 2018

Great Service, but not competitive price wise

Great customer services, we we're with them for years, only reason we changed was because our premium went up, even though we hadn't claimed etc Reviewed on: 22nd September 2018

Competitively priced, great customer service

We have been insured through Diamond Car Insurance for 2 years now. Cover is competitively priced, queries quickly resolved & they are a pleasure to deal with on the phone (a rarity these days!). I like the fact that insurance documents are accessible online if I need to get them. Reviewed on: 22nd September 2018

Insurance

They always beat any quote I've got from another company. Reviewed on: 18th September 2018

Great service

Great customer service, gave me the best price. Very helpful and efficient when needed to make a claim. Very happy customer :) Reviewed on: 12th September 2018

Swapped vehicles easily

I recently bought a new car but I'd paid for the insurance a year ahead. I called them to change cars and was expecting a lengthy phone call. It was swapped quickly and I managed to change from third party to fully comprehensive for barely anything! Reviewed on: 21st July 2018

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