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Diamond Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 4.01 (106 reviews)

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3.93

Based on 106 reviews, last reviewed 23rd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

27%

11%

Latest highest rating:

5

Wouldn’t change for the world I have been with Diamond for multiple years and wouldn’t change unless something went drastically wrong, constantly helpful, great value for money and... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

Car Insurance I've been with this insurance company for nine years. Nine years without an accident, it was time for another renewal of the insurance policy. The sud... Read more Reviewed on: 12th June 2023

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About this product

At Smart Money People, we collect Diamond car insurance reviews from genuine customers to give you some insight into what you can expect as a Diamond policyholder.

Diamond was founded in 1997, specialising in car insurance policies for new female drivers, offering handbag cover and child car seat cover included within its standard policies. Today, Diamond also provides insurance to male drivers, as well as offering a range of insurance products to cover home, travel and landlords.

If handbag cover up to £300 included in Diamond’s standard policies has caught your eye, check out the Diamond car insurance reviews to see what genuine customers have to say about their policies. Perhaps handbag cover isn’t a priority for you, but a low-cost premium is? Or perhaps you want the option of adding legal cover or courtesy car cover to your policy? Whatever your needs, check out Smart Money People’s reviews to make an informed decision about your next provider.

Have you had a car insurance policy with Diamond? Leave an honest review today so we can help people like you make better decisions. Why did you choose to be insured with Diamond, and were you satisfied throughout the term of your policy? Have any issues arisen? Have you had any experience with the customer service team? Whether good or bad, share your experience with other drivers today by leaving a Diamond car insurance review on Smart Money People.

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Diamond Insurance Car Insurance reviews (106)

Truly abysmal service

Disappointed I cannot give them negative stars. Tried to claim after an accident, was told they can't do anything. Huge financial loss despite not being at fault. No help at all. Decided to write the car off without looking at the damages. Abysmal service. Truly abysmal. Reviewed on: 4th December 2021

Instead you just gonna let you go in the morning when you have time

Yes I’m sorry but you know what I’m doing now Reviewed on: 13th April 2021

excellent customer service

giving back £25 during lockdown was a fantastic way to treat customers and provide an excellent service. Always give a great price as well. Reviewed on: 14th September 2020

No loyalty, always after fees

Diamond do not value customer loyalty at all. I had been with Diamond for three years, yet for the second year running I had been given a higher auto renewal fee than what my current premium was on. Not to mention over the past year other fees Diamond have tried to claim from me. Not trustworthy or respectful towards its customers. Reviewed on: 18th June 2020

Cheap insurance for young lady

Had diamond for a few months for car insurance. Best rates around, I had just passed my test and gotten my first car! Reviewed on: 11th June 2020

Disgraceful

Terrible. I brought a car insurance policy with them, my occupation was incorrect. Not sure why or how as I inputted it correctly however upon requesting to change this within 5 minutes of getting policy documents, I got told via the live chat that the premium would increase by over £1000 just to amend the occupation! The policy was £1340 and they were then going to try and charge an additional £1000 on top! Luckily due to the current times in the country, they had to offer cancellation free of charge! Reviewed on: 7th April 2020

Wasn't happy with quote but they helped me

Disgraceful company that rips people off!! I was insured on a 2013 Peugeot 208 for £98 a month, I'm 31 years old with 3 years no claims and have been driving for 9 years. I added a named driver on to the policy, four months before my policy was due to end which sent my premium up to £250 a month. Three months before my premium was due to end I wanted to change the vehicle to a 2012 focus 1 litre engine, worth less than my Peugeot and in order to do this my premium would have gone up to £427 a month!! I will never ever again have insurance with this company they are complete rip offs and I would stay well clear! I had a brand new audi on lease and it only cost me £109 a month to insure with Direct Line. Disgraceful people who don't care about their customers. I am making a formal complaint and taking this further Reviewed on: 15th March 2020

Rip off company

Fantastic!

Brilliant customer service, fantastic during making a claim, cheaper than other companies but actually offer more cover! I love them Reviewed on: 15th September 2019

best price for new driver

have used Diamond for the past 3 years since my daughter passed her test, cheapest & best Reviewed on: 1st September 2019

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