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Event Insurance : Event Insurance reviews

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4.95
Based on 556 reviews, last reviewed 24th Oct 2024
100% decrease in 5 star reviews
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Latest highest rating:

5

10 years and going strong We have been with this company for over 10 years and their priicing have been very competitive. They are very few ( if any) who insurance events lasti... Read more Reviewed on: 24th October 2024
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sandip

Latest lowest rating:

1

Wants a review before using! Can’t access without reviewing. Ridiculous Reviewed on: 20th June 2019
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Harry
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Event Insurance Event Insurance reviews (556)

Brilliant good-value insurance for street parties

5
This company is a joy to deal with. The process is easy and the staff helpful. I wish all organisations were like this Reviewed on: 22nd July 2022
Helen Foster's avatar
Helen Foster

Excellent prompt service

5
We have struggled to arrange public liability insurance for a wedding in the UK due to my son currently being non-resident. Event insurance were able to assist me in securing the appropriate insurance required by the venue quickly and promptly without hassle. The online quote arrived almost immediately and what surprised me most was the almost immediate answering of my phone call and the prompt, courteous and efficient way in which my questions were answered. All too often at the moment real people are difficult to get on the phone and this aspect of the service from Event Insurance surpassed my expectations. Reviewed on: 21st July 2022
Freya Cross's avatar
Freya Cross

Event insurance

5
I needed an insurance that covered me for inside and outside events I run, at a reasonable price, these guys came up trump's Reviewed on: 21st July 2022
denis peacock's avatar
denis peacock

Fantastic experience with Lucy Evans

5
After our venue burnt down Lucy was absolutely fantastic in dealing with our claim in a very fast time updating me constantly . She made a very stressful time a lot easier . Reviewed on: 21st July 2022
Rachael mason's avatar
Rachael mason

First class Event insurance

5
From first phone call they are so easy to deal with. Experienced customer service staff offer the best advice ensuring the policy is tailored to your needs. We use them every year. Reviewed on: 21st July 2022
Shaun Turl's avatar
Shaun Turl

Excellent service

5
Arranged at very short notice, Michael dealt with me early on a Sunday morning to ensure everything was sorted in time. Reviewed on: 21st July 2022
Geoff's avatar
Geoff

Excellent Coverage at Affordable Rates

5
Event Insurance was very responsive to our needs and worked with us to find the best product option for our needs. Reviewed on: 21st July 2022
Patrice Laird-Grant's avatar
Patrice Laird-Grant

It has the personal touch

5
We use Event Insurance every year for our Street Fair. I emailed our contact from the previous year who got back to me promptly with the necessary information. It was simple to complete the form and to make payment. Just what I wanted! Reviewed on: 21st July 2022
Meri Snowdon 's avatar
Meri Snowdon

Game-changing customer experience

5
Two reasons why you never want to deal with insurance companies: 1. Something has gone drastically wrong 2. If you claim, your premiums are going up so you end up paying in the long run. But there are occasions when insurance is inevitable. In my case, my wife and I decided to hold our wedding ceremony in a castle (I know, right) and after a magnificent tour of the grounds and rooms, picturing ourselves exchanging vows in ornate surroundings and sharing a couple of squeals of excitement, the dreaded words that turn your blood to ice in your veins were spoken, “You’ll need to arrange insurance”. As my soul left my body, I heard myself agreeing whilst in the distance Meatloaf sang he would do anything for love but he wouldn’t do that. No-one said the path of true love was easy. We found Event Insurance online and seeing that they did not require me to sell any vital organs to afford the quote, we arranged it because every insurance company is the same anyway, right? Wrong. Plot twist: A few weeks before the wedding, a minor inconvenience called COVID 19 shut the world down. Thankfully, the curators at the castle were amazing but the reception venue, after taking a substantial deposit, proved to be elusive. They didn’t respond at all to multiple enquiries to reschedule the reception. This is where Event Insurance and Lucy (our claim handler) really went above and beyond. From the beginning Lucy was friendly, empathetic and treated us like human beings. Despite this, I was suspicious because no-one in Insurance keeps their promises, right? Wrong again. Lucy made it her mission to get the reception venue to respond and she regularly contacted to keep us informed of her actions. Her tenacity made me never want to get on the wrong side of her but, when you have given up hope of ever seeing your hard-earned money again, sometimes you need a person who says, “Don’t worry bro, I got this”. If we had a child and they were taken, I’d tell Liam Neeson to sit this one out and get Lucy on the case. Despite COVID restrictions, our wedding went ahead eventually with a different reception venue. Lucy even wished us well which was a nice personal touch and we thought that was the end of it. We would all admit defeat. But Lucy continued her customer focus and refused to give up. At the beginning of this year, against all expectations, Lucy resolved the issue for us. I believe that Lucy could take her talents anywhere she wants so the fact she represents Event Insurance is a reflection on the company as a whole to retain someone of her calibre. Two things I learned from the experience 1. Don’t trust hipsters posing as restauranteurs and 2. Insurance can be a positive experience. I have recommended Event Insurance to multiple people and will continue to do so. If I could, I would insure everything with them.  Reviewed on: 21st July 2022
Kris P's avatar
Kris P

Very Efficient - Great Service!

4
Claims handler assisted myself and the client to resolve and settle the claim in a timely manner, keeping us well informed throughout. Reviewed on: 21st July 2022
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Karlie Bishop

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