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Footman James: Classic Car Insurance Broker reviews

Name: Classic Car Insurance Broker
Rating: 4.89 (590 reviews)

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4.88

Based on 590 reviews, last reviewed 22nd Sep 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Classic car insurance Easy to sort what I needed, friendly knowledgeable staff on the phone, and a competitive renewal price Reviewed on: 22nd September 2023

Latest lowest rating:

1

Check your policy I had a classic loved BMW E30.I believed that Footman James were my insurer, they were not. Although their glossy website looks great, READ THE SMALL ... Read more Reviewed on: 1st June 2022

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Footman James Classic Car Insurance Broker reviews (590)

Review of the Footman James, Classic Car Insurance Broker:

Over £400 stolen from us

My husband and I are having awful problems with Footman James! My husband rang to inform them that his bike was no longer being held in a garage, and they said they wouldn’t insure it and that he’d have to cancel his policy. He was then told that they couldn’t cancel his policy until his third instalment of £225.68 which was due to come out the following week had been paid, and that his bike would no longer be insured. I found this exceedingly odd but agreed and when the third instalment was due, he paid it. I knew he was due a refund as he had paid three instalments (one of £225.69, and two of £225.68) which makes up for 9 months of the year, and he’d only had the policy since 11/01/19 and he’d called at the first week of March! But he received a call today to say he would only be getting a refund of £218. So extremely unfair! I am very unhappy that he has been first made to make a payment when they told him he needed to cancel, and then have the audacity to only give him a refund of £218. Absolutely disgraceful. They pretty much put the gun to his head and stole the money from him. I’d warn everyone to stay away. Seriously, it’s not worth the time or money. Reviewed on: 15th March 2019

Great experience

I’ve recently been able to insure all seven of my classic bikes for an unbelievably competitive quote, I’ve been telling all my biker friends, Highly professional,and a pleasure to deal with. Reviewed on: 19th September 2018

I have 3 Cars with Footman James.

Very competitive prices. Great after sales service. Claims dept. top notch. Reviewed on: 19th September 2018

So straight forward

Simple and easy, always answer the phone, always friendly, and I get discount because i’m part of the Capri Club!! Great! Reviewed on: 19th September 2018

Ideal for multi classics

I have 2 classic cars and always find a very competitive price and agreed values for my car's. Very friendly staff. Reviewed on: 19th September 2018

Great service

Overall great customer service received Reviewed on: 19th September 2018

Empathetic operation.

Although, thankfully, I've not needed to make any claims on my insurance I'm confident it would be done in the same efficient manner as all my current dealings. Reviewed on: 19th September 2018

Experts!

FJ are truly classic car experts and not just insurance people. The option to pick and chose the options you want on the policy, or agreed value, breakdown cover, agreed value, salvage etc make it possible to tailor the policy to meet your exact requirements Reviewed on: 19th September 2018