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Good gadget cover, decent price, would recommend to others

Absolutely abysmal. Do not give these clowns a penny of your money. Their 5-7 working day turnaround is just a lie. It took nearly 3... Absolutely abysmal. Do not give these clowns a penny of your money. Their 5-7 working day turnaround is just a lie. It took nearly 3 weeks to finally get my settlement. It was a voucher with a value of slightly less than the value of my phone that could only be spent in a shop that doesn't sell my phone.... They claim that my phone has been discontinued but I bought one off Amazon with no delays or problems a week ago. Christ knows what I am going to spend this voucher on now. Reading other peoples reviews I can see that I am lucky to have even got this far! Nobody will ever reply to any emails you send unless you are already on the phone with them and I reckon I have gone through their insanely long automated phone system about 10 times. A few of the people I spoke to on the phone where pleasant enough but we all know that these delaying tactics are just designed to make a certain percentage of claimants give up before getting their settlements. Do yourself a favor and get your insurance elsewhere. Read more Read less

Took gadget cover as part of our main travel insurance with Insuratrip.com to cover our phones and ipads. Phone stolen and claiming was a nightmare... Took gadget cover as part of our main travel insurance with Insuratrip.com to cover our phones and ipads. Phone stolen and claiming was a nightmare which culminated with our main insurer stepping in as without them Gadget Cover had refused to offer a replacement. Thank god for InsuraTrip.com Read more Read less

I'm insured with gadget-cover.com. NEVER USE GADGET COVER INSURANCE I made a claim for the lost device. Within the next 24 hours I provided all... I'm insured with gadget-cover.com. NEVER USE GADGET COVER INSURANCE I made a claim for the lost device. Within the next 24 hours I provided all the required documentation. The claim was accepted and I've been told that within 5 working days I'm gonna receive a replacement gadget. I waited 2 weeks. Nothing. I sent an email. Nothing. Another email. Nothing. I called customer service. I was 2nd n the queue and I waited over 30 minutes. The customer service said that they don't deal with it and they will send a request to the stock team. I waited another 2 days. Nothing. I called again aind was 3rd in the queue. Waited 43 minutes. Customer service told me exactly the same, that they will send a request to the stock team. I said I wanna make a complain. I've been told that the manager is busy and will call me back within 24 hours. As you can predict, nobody called me. I'm still trying to get a replacement gadget. Very disappointed. I have a 12 months contract with them. Hopefully I can end it earlier and insure my mobile somewhere else. If you know any good trustful insurance company I would appreciate if you let me know Read more Read less

Excellent good service quick response

Found site easy to use. And got the right cover I needed with no hassle

A top value policy for my new galaxy s6, with great features and reasonable excess charges

Excellent service have been with gadget cover for about a year now and couldn't fault there service.