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Halifax: Current Account reviews

4.13
Based on 892 reviews, last reviewed 29th Oct 2024
60% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

I have had a current account for years. I have had a current account for years. The security is good when making transactions or setting up a new payment recipient. The only down side is you... Read more Reviewed on: 15th October 2024
Molly57's avatar
Molly57

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024
Victoria 's avatar
Victoria

About this product

The Halifax current account has access to a mobile banking app with features to help you manage your money. For example, you can set card payments to round up to the nearest pound, storing the excess change as savings. Account holders can also benefit from cashback opportunities and arranged overdraft options.

Before opening a new current account, check customer reviews to be confident that the provider is reputable. Learn more about Halifax and its current account on Smart Money People, with real reviews from real customers. Read our Halifax current account reviews today.

Find out how long customers have had their current account with Halifax and how satisfied they’ve been with it. Learn more about the features of the mobile banking app. Read about the cashback opportunities to decide if they sound beneficial to you. Learn about Halifax’s level of customer service. All of this and more can be found in our Halifax current account reviews.

If you have a Halifax Current Account, share your experience with our Smart Money People community. Tell us why you chose Halifax as your banking provider and whether you’re satisfied with the current account. If you’ve used the cashback offers, share some details. If you use the banking app, what’s your favourite feature? Would you recommend the provider and account to your family and friends? Write an honest Halifax current account review today. Together, we can help people like you make better financial decisions.

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Halifax Current Account reviews (892)

Thoughtfulness

4
Always offer assistance in time of crissis Reviewed on: 19th June 2023

Generally ok but staff & complaints are rubbish

3
Staff on their messaging service keep closing chats immediately (despite taking hours to reply), don't answer the question and then my complaint still hasn't been dealt with - it was a relatively simple matter so I'm not sure why 1: the initial 3 staff members couldn't resolve it or 2: complaints couldn't sort it out already. Phone service is not good, long hold times so gave up on trying to use that. Reviewed on: 17th June 2023

Freud team alfull

1
My ex Abusive partner stolen over £2000 out my account halifax new how Vulnerable I was and I put in a claim to get the money back halifax refused to pay the money that was stolen I reported it to action freud also halifax Decline my claim so now I've losed £2000 pounds by my Abusive partner Reviewed on: 16th June 2023

Top company

5
Banked with these for years …fantastic to deal with Reviewed on: 12th June 2023

Awesome service and support

5
I would like to thank Halifax for the speedy approval of my current account. Their rewards account allows me to avail of numerous enticing offers that are relevant to me. Reviewed on: 11th June 2023

Friendly helpful staff

4
Staff at local branch are helpful, friendly and offer good service. Support offered for older members of the public if they need to access different services. Interest rates comparable compared with other well known high street branches. Reviewed on: 2nd June 2023

Good current account

3
Customer service is quite good - it is a shame the rewards have gone Reviewed on: 2nd June 2023

Just what you need!!

5
I’ve been banking with Halifax for a number of years and am very happy with the on-going great service that is always received! I don’t think Ive ever had any problems with my account! Very happy customer! Reviewed on: 2nd June 2023

Peoples bank

5
I have a disability which impairs my mental health. When I mentioned this to the bank they set up everything I needed to keep my account safe. Really helpful from start Reviewed on: 1st June 2023

Amazing

5
Been banking with Halifax for over 30yrs, my current account gives me so many rewards. Customer service is excellent Reviewed on: 1st June 2023

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