Halifax Current Account Reviews

Ratings based on 610 reviews Last review 3 days ago

Halifax Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Halifax Current Account reviews to find out what life as a Halifax customer is really like. And remember, if...

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Halifax Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Halifax Current Account reviews to find out what life as a Halifax customer is really like. And remember, if you are a Halifax customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Halifax Current Account reviews. Together, we can make financial services work better for everyone.

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Your Current Account Reviews (610)

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27th November 2020

Pathetic

Dreadful waste of space as a bank,I would be ashamed working for this joke of a bank,and running a five star business,I advise my clients of not trusting these clowns with their hard earned money,the advisors are powerless,and can only put a complaint...

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Dreadful waste of space as a bank,I would be ashamed working for this joke of a bank,and running a five star business,I advise my clients of not trusting these clowns with their hard earned money,the advisors are powerless,and can only put a complaint forward to a bunch of comedians that don't even contact you in the five days promised,I'm running into months now.
I will continually expose until my issues are resolved,they are aware I have had a stroke caused by stress,but am still caused
major stress by a bunch of bankers !

Chris moisey's avatarChris moisey
(0)
30th June 2020

Love Halifax!

I transferred to Halifax about 4 years ago now and I haven’t looked back! It’s so easy to navigate on the mobile app and you can have add ons such as cash back with certain shops! I have also my my house isa and savings account with Halifax and it’s so...

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I transferred to Halifax about 4 years ago now and I haven’t looked back! It’s so easy to navigate on the mobile app and you can have add ons such as cash back with certain shops! I have also my my house isa and savings account with Halifax and it’s so easy to move money. I always recommend Halifax to friends and family.

Beth 's avatarBeth
(0)
19th May 2020

Easy to use, great customer service

Every account I have with Halifsx is extremely easy to use, the app and online banking are really user friendly, clear and helpful. When I need a conversation with someone the branch staff in Skipton and call centre staff cannot do enough for you.

Michaelthompson079's avatarMichaelthompson079
(0)
29th April 2020

Great

I've been with Halifax ever since I was a little girl and plan to never switch banks. I have always had the best customer service with Halifax and I am very happy with the products they provide.

Leanne's avatarLeanne
(0)
23rd April 2020

Halifax Online Banking is a mess

I have been trying to set up online banking for the last 4 weeks. The whole process is so convoluted, it's a mess. Multiple visits to the local branch, at their insistence, and many lengthy phone calls and they still can't seem to sort out the...

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I have been trying to set up online banking for the last 4 weeks. The whole process is so convoluted, it's a mess. Multiple visits to the local branch, at their insistence, and many lengthy phone calls and they still can't seem to sort out the problems at their end. So much contradictory advice and instruction from Halifax Online Banking customer service, they just keep sending me in circles. The customer service agents have in the main been polite but unfortunately ineffectual. One Halifax Online Banking customer service agent, Ed, at the UK call centre felt the need to be extremely rude and obstructive.

Setting up online banking with other banks has been a breeze compared to Halifax Online banking. I have had accounts with Halifax for decades but I'm giving serious consideration to migrating everything over to one of my other banks after this experience. Disappointing.

Jay's avatarJay
(0)
23rd April 2020

Halifax Online Banking is a mess

I have been trying to set up online banking for the last 4 weeks. The whole process is so convoluted, it's a mess. Multiple visits to the local branch, at their insistence, and many lengthy phone calls and they still can't seem to sort out the...

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I have been trying to set up online banking for the last 4 weeks. The whole process is so convoluted, it's a mess. Multiple visits to the local branch, at their insistence, and many lengthy phone calls and they still can't seem to sort out the problems at their end. So much contradictory advice and instruction from Halifax Online Banking customer service, they just keep sending me in circles. The customer service agents have in the main been polite but unfortunately ineffectual. One Halifax Online Banking customer service agent, Ed, at the Scottish call centre felt the need to be extremely rude and obstructive.

Setting up online banking with other banks has been a breeze compared to Halifax Online banking. I have had accounts with Halifax for decades but I'm giving serious consideration to migrating everything over to one of my other banks after this experience. Disappointing.

Jay's avatarJay
(0)
20th April 2020

Wow I can't believe how low this bank has become

Soooo since june 2019 I had fraud on my account these fraudsters are still trying to gain access to my account were now in april 2020 ,, 9 bank cards since this no help of the bank im a single mother with 2 children how can I feed them what am I...

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Soooo since june 2019 I had fraud on my account these fraudsters are still trying to gain access to my account were now in april 2020 ,, 9 bank cards since this no help of the bank im a single mother with 2 children how can I feed them what am I going to do no money back from the bank not even a £5.00 credit no help whats so ever ,,, now were all in lock down I have had to give up work to look after my 2 children I am in lock down with covid 19 I haven't eaten.for 2 days due to limit of food for the children so finally I get help with goverment emergency payment I've waited days , days had gone by I then manage to get hold of my neighbours mobile where I was told I have to attend the bank with id all restriction have been put on my account so when were they going to tell me this , so I explain I have a child here with covid 19 basically they dont give a shit and I'm to.go to the bank not a problem but my child im a single mother nothing we can.do about that ,, my reply was ok I will be at the bank tmo with my children

Kelly j's avatarKelly j
(0)
28th March 2020

Corona virus

Halifax bank is disgusting I have been an account holder for in excess of 20 years I am 73 years and I have just had an operation for stomach cancer and now I have a lump in my liver that is being investigated. I called today to try to transfer...

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Halifax bank is disgusting I have been an account holder for in excess of 20 years I am 73 years and I have just had an operation for stomach cancer and now I have a lump in my liver that is being investigated. I called today to try to transfer £100.00 to an elderly lady in London that has no money and no shopping she lives 50 miles from me I called the Halifax and waited 50 mins for my call to be answered went through the security including my voice is my password and was connected to a gentleman at the Halifax re refused to allow me to make the transfer and was not helpful at all I asked to speak to a supervisor as it was a matter of urgency and possibly life and death he connected me to another agent who again refused to allow me to transfer money I was told I could raise a complaint which I did and was told it would take a week before anyone came back to me in the meantime someone has no money or food eventually I was informed that I wasn’t talking to a supervisor so I asked to be connected I was then told I couldn’t be connected as I had raised a complaint.Under the circumstances I am disgusted with the Halifax everyone is in lockdown not allowed out we are both elderly and I have underlying problems and they refused to help I have a fair amount of money in my account and only wanted to transfer £100. To possibly save someone’s life but I now have to either drive the 120 mile round journey or pay a courier I spent one and a half hours on the phone I will be taking this up with the F.O this is disgusting treatment of elderly people

Peter Gardner's avatarPeter Gardner
(0)

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