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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (889 reviews)

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4.17

Based on 889 reviews, last reviewed 7th Sep 2024

92% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

Great customer service sorted my fraud claim quickly Great customer service sorted my fraud claim quickly Reviewed on: 3rd September 2024

Latest lowest rating:

1

Card payments refused despite several calls confirmi... Card payments refused despite several calls confirming my whereabouts. Hours and hours wasted, stuck without my own money. Stay clear. Absolute amateu... Read more Reviewed on: 7th September 2024

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About this product

The Halifax current account has access to a mobile banking app with features to help you manage your money. For example, you can set card payments to round up to the nearest pound, storing the excess change as savings. Account holders can also benefit from cashback opportunities and arranged overdraft options.

Before opening a new current account, check customer reviews to be confident that the provider is reputable. Learn more about Halifax and its current account on Smart Money People, with real reviews from real customers. Read our Halifax current account reviews today.

Find out how long customers have had their current account with Halifax and how satisfied they’ve been with it. Learn more about the features of the mobile banking app. Read about the cashback opportunities to decide if they sound beneficial to you. Learn about Halifax’s level of customer service. All of this and more can be found in our Halifax current account reviews.

If you have a Halifax Current Account, share your experience with our Smart Money People community. Tell us why you chose Halifax as your banking provider and whether you’re satisfied with the current account. If you’ve used the cashback offers, share some details. If you use the banking app, what’s your favourite feature? Would you recommend the provider and account to your family and friends? Write an honest Halifax current account review today. Together, we can help people like you make better financial decisions.

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Halifax Current Account reviews (889)

Card payments refused despite several calls confirmi...

Card payments refused despite several calls confirming my whereabouts. Hours and hours wasted, stuck without my own money. Stay clear. Absolute amateurs. Reviewed on: 7th September 2024

Great customer service sorted my fraud claim quickly

Great customer service sorted my fraud claim quickly Reviewed on: 3rd September 2024

Life-long Halifax customer worried about future banking

I have been a life-long Halifax account holder, I hold a few accounts with them including savers and current accounts. They are easy to manage online if you are a little tech savvy, nothing too complicated however where they fail to deliver in my eyes is 1) Interest rates 2) Catering for the older generation 3) Lack of physical banks. While I am generally satisfied with their services for my own personal needs there are improvements needed for sure. Their interest rates are measly and almost non existent, going down year on year, you should be rewarding your customers for choosing your services not insulting them. Next while online and digital banking is convenient, it's not a one size fits all kind of deal and will undoubtedly leave the older generations and less savvy behind who may face great life struggles without easy access to their cash. This brings me onto my next point lack of physical banks, this is a by-product of banks going digital and closing down branches in favour of the ever pushy agenda of going completely digital (and eventually cashless it would seem). I will note that it's not just Halifax doing this but the majority of banks are doing the same, this is something that really concerns me and will most certainly do more harm than good so lets not try to fix a system that isn't broken, it works for everybody the way it is, a mix of cash and digital. Furthermore becoming reliant on digital technologies for our daily lives could be disastrous if such systems fail, face security breaches or hacks, power outages etc. Overall despite this review having a generally negative overtone, I will emphasize that as a customer of Halifax, I have never had any issues with them or needed to contact them or complain about anything but there are things that I am not happy with and concerned about as mentioned. Reviewed on: 24th August 2024

The overdraft fees are extortionate

The overdraft fees are extortionate Reviewed on: 24th August 2024

I’ve been a Halifax customer many years they have al...

I’ve been a Halifax customer many years they have always been a reliable bank with great customer service I won’t go anywhere else. Reviewed on: 23rd August 2024

No Interest on basic Current Account

Been with Halifax for many years. I used to get benefits for having a current account but now I don't. I am tempted to move banks to get interest on my current account but it is too much hassle to do so. Reviewed on: 18th June 2024

No issues with the account itself and I’m happy to s...

No issues with the account itself and I’m happy to still have a cheque book as I believe they still have a use. However the app can be confusing at times although the basic functionality of it (ie: day to day use), is pretty simple. It’s just when you try to find certain options, that you get lost! One positive is the lack of charges for unarranged overdrafts which let’s face it, happens to the best of us. I’m very grateful to not be charged for this as I’m on a very low income. Reviewed on: 13th June 2024

Halifax loan team

Phoned today 11/6/24 regarding a loan I have with Halifax. Spoke to Kirsty (Scottish accent) who was really helpful professional and understanding. Kirsty is a great asset to the company and dealt with the issue quickly and has the patience of a saint ( my youngest kids were making noise throughout!) Reviewed on: 11th June 2024

Customer service is absolutely terrible.

Customer service is absolutely terrible. 80% of the time i had a query regarding a dispute i’d be sent to people who couldn’t speak english properly and when i try conversing with them they’d act like they can’t hear me and cut the phone. Reviewed on: 5th June 2024

Got 150 to open an account, app is really easy to use.

Got 150 to open an account, app is really easy to use. Reviewed on: 28th May 2024

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