18th April 2019
Good service
Always had good service wouldn't use a different company to bank with
Your Current Account Reviews (501)
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26th February 2019
They offer £135 to switch for a reason - DON'T DO IT
I have been a customer with Halifax since 2011 and have had ongoing problems with...
Read more I have been a customer with Halifax since 2011 and have had ongoing problems with them.
Over the years my debit card gets unexpectedly blocked by Halifax when they decide there has been a few too many transactions (online shopping etc.) I have complained several times about how they will just block a card and do nothing to resolve it.
Recently I have decided to switch because I had my purse stolen in town, with both my Halifax credit and debit cards in. I received the credit card (not working, contactless not authorised) and from 15th Feb as of today 26th Feb I have yet to receive my debit card.
No response from Halifax, have had to rely on cash from family for the past 2 weeks and have embarrassingly had to hand things back at checkout when cash couldn't cover it. I am completely dependent on Halifax and they leave me without any cards for nearly 2 weeks.
Opening a case with Financial Ombudsman out of principle. Can't wait to switch to RBS
10th February 2019
Keep you in the loop
Halifax are very good at keeping you up to date with balance updates and reminders of direct debts coming soon so it is super easy to budget.
8th February 2019
Good service
Good solid customer service and a wide range of products available
6th February 2019
Charged me over £6k in interest on a £5k overdraft and refused to help me when I begged for help
Crooks, simple as that. Begged them for help when I was under huge financial pressure after my partner had a mental health breakdown. They did virtually nothing. Even threatened me after I went onto a DMP.
5th February 2019
Hassle free banking
I can attend to all my banking needs wherever I have an internet connection. It’s invaluable for timesaving.
5th February 2019
Good Customer Service
Wanted to close my childen's Little Saver accounts and add them to my current account, so I could transfer the money to them. We've moved several times so it was a little more tricky BUT my goodness the lady (Kayleigh) who looked after me worked like...
Read moreWanted to close my childen's Little Saver accounts and add them to my current account, so I could transfer the money to them. We've moved several times so it was a little more tricky BUT my goodness the lady (Kayleigh) who looked after me worked like crazy and with such happy friendliness, all despite a growing queue (which she was still aware of and reassured them constantly). If Halifax provide customer service to this standard then I want more.
5th February 2019
wouldnt use any other bank
ive tried a few banks, but i love halifax, friendly and helpful staff , nice easy online banking app. never had any issues with them.
3rd February 2019
Excellent service everyday
I rarely go into my local branch as use online banking mainly. Online services are second to none with an online account and mobile app to keep track of my spending regularly. When I do need to go into branch, I always receive a friendly welcome and...
Read moreI rarely go into my local branch as use online banking mainly. Online services are second to none with an online account and mobile app to keep track of my spending regularly. When I do need to go into branch, I always receive a friendly welcome and fantastic customer service.
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