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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

Excellent for student

I've had my current account since school, since being in uni it's been really easy to keep track of. The online banking is simple, the cashbook extras are a great way to save me a few penny's. Reviewed on: 12th February 2016

Super banking

I moved to Halifax simply for the £100 switch offer but since I have been impressed with the banking, it is easy to access and easy to talk to someone if you need to. They were really helpful when a company stole money from me and wouldn't return it, they were accessible, polite and considerate. I also have a savings account, credit card and had car insurance with them, they are a company I trust. The only thing negative is the interest rates, but that is what is negative about all banking with any banks! Reviewed on: 12th February 2016

Removed my overdraft for no reason and not communicated

They took my agreed overdraft off me with no reasoning, no communication nothing. Just noticed one day on my statements it had gone down by £900 not even a small amount. As this was an agreed overdraft what would have happened if I had gone into it without knowing! Bad show! Reviewed on: 5th February 2016

Seem not bother to advise me

They seem not interesting to inform/advice me to see if they can offer better saving for me as I joined them for many years Reviewed on: 26th January 2016

Friendly helpful staff both in store and online

Friendly helpful staff both in store and online, always happy to help and very attentive i have been with the bank now almost 6 years andd love the benefits would recommend to all my family and friends Reviewed on: 15th January 2016

The staff are in a league of their own

The staff in my branch are always so attentive friendly. They're a crazy bunch, always smiling and happy to have a laugh with you. It actually makes me enjoy the experience of paying my bills!!! top marks from me. Reviewed on: 7th January 2016

Good straight forward account with no complications

Needed a 2nd account to help sort outr some switching issues, Halifax current account set up and working in just a couple of days and I was able to resolve all my issues. No frills and no charges as long as you keep in the black! Reviewed on: 24th December 2015

Ok

Their in-store customer service is better than most of the other banks I have been with. However their mobile customer service is absolutely terrible and lets them down a lot. Reviewed on: 24th December 2015

Good

When I moved to Halifax I got a substantial transfer cash back package, free mobile and travel insurance. I also think that they are much easier to contact personally than other banks Reviewed on: 24th December 2015

Helpful and competitive

Having left one job for another I decided to sort out my banking situation which I felt was not offering me the best value for my money. Moving to Halifax gained me a substantial transfer cash back package, free mobile and travel insurance and is far easier than my previous bank to contact and speak to someone personally if the need arises. All in all a very moneysmart move for me I think! Reviewed on: 24th December 2015

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