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Halifax: Current account reviews

Name: Current account
Rating: 4.27 (987 reviews)

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4.27

Based on 987 reviews, last reviewed 6th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

I have been with Halifax for years now and never had... I have been with Halifax for years now and never had any issues. Reviewed on: 6th July 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (987)

Almost no local branches remain and the staff are clueless but the reward's kind of OK

Thanks, the Halifax, for shutting down all my easily-accessible local branches. I've had to open a new bank account with a different company, specifically so I can cash the odd cheque and then I have to do an online transfer of whatever amount the cheque was for into my Halifax current account, but that's horses for courses. In my experience your in-branch bank staff are total numties, however. Left hand / right hand - neither knowing what the other one's doing. Banking rules - rates for kid accounts - they know next to nothing about anything. You'd think they'd pick up some of the relevant info about your bank accounts just by the chance of them coming in to work at the Halifax every day - but as far as I can tell that's never happened so far. Really! Not ever. Time and again they've given me information that's inaccurate, if not actively outright contradicted by the next person I go in to speak with to sort out the mess the first person who 'advised' me created. Room for improvement? Yes, I'll say! The Halifax however, doesn't actively charge me for having a bank account which some of the others do and as I can't be bothered changing, and sometimes they even 'reward' me with a fiver for having a bank account with them, overall, I can't really complain. Reviewed on: 13th February 2016

I went in to open account staff where so helpful and was all done so fast very happy

6 months I go I needed a good saving account and was set up a currant account the staff was so helpful in my dartford brunch and with few questions was all set up they was very helpful in making sure i had right account for me in that time and then showed me all they had to offer found it so helpful and will be dealing with them again soon .x Reviewed on: 12th February 2016

It does what we need with no bother and pays us a fiver a month.

All our transactions are handled efficiently and we get a fiver a months as long as we put £750 a month in. Reviewed on: 12th February 2016

Always helpful!

I love my bank ..Halifax.. I’m luck, The staff knows me for years ,always so helpful .I'm profoundly deaf since birth. Brilliant,friendly staff ! x Reviewed on: 12th February 2016

Good insurance package

I love my bank as my ultimate reward account covers me for all different types of insurance holiday phone ect... Reviewed on: 12th February 2016

Excellent for student

I've had my current account since school, since being in uni it's been really easy to keep track of. The online banking is simple, the cashbook extras are a great way to save me a few penny's. Reviewed on: 12th February 2016

Super banking

I moved to Halifax simply for the £100 switch offer but since I have been impressed with the banking, it is easy to access and easy to talk to someone if you need to. They were really helpful when a company stole money from me and wouldn't return it, they were accessible, polite and considerate. I also have a savings account, credit card and had car insurance with them, they are a company I trust. The only thing negative is the interest rates, but that is what is negative about all banking with any banks! Reviewed on: 12th February 2016

Removed my overdraft for no reason and not communicated

They took my agreed overdraft off me with no reasoning, no communication nothing. Just noticed one day on my statements it had gone down by £900 not even a small amount. As this was an agreed overdraft what would have happened if I had gone into it without knowing! Bad show! Reviewed on: 5th February 2016

Seem not bother to advise me

They seem not interesting to inform/advice me to see if they can offer better saving for me as I joined them for many years Reviewed on: 26th January 2016

Friendly helpful staff both in store and online

Friendly helpful staff both in store and online, always happy to help and very attentive i have been with the bank now almost 6 years andd love the benefits would recommend to all my family and friends Reviewed on: 15th January 2016

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