Write a review

Go to business site

Halifax: Current account reviews

Name: Current account
Rating: 4.26 (982 reviews)

View other Halifax products

4.26

Based on 982 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

Read all reviews Write a review

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Halifax Current account reviews (982)

helpful banking

I have had an account with Halifax for a number of years and have always been happy with it. I get £5 a month reward for running the reward current account. I know the interest rates are very poor but this £5 helps offset this somewhat. I have always found the branch staff friendly and helpful. All in all I think I'll be staying with Halifax Reviewed on: 24th April 2015

Great service

I changed to Halifax last year via the switch over which was great didn't have to do a thing it was all done for me. So all my bills where paid as they were all brought over such a easy transaction Reviewed on: 22nd April 2015

Easy transition from one bank to Halifax with great cutomer service

I recently changed current accounts from NatWest to halifx. The process was smooth and any help I needed was readily available. The account has some good perks and the mobile app is very clear. I would definitely recommend. Reviewed on: 21st April 2015

No issues, straightforward banking

I have had no issues with Halifax as my main current account provider. Everything runs smoothly on a day-to-day basis and, any time I have needed to contact them for any reason, the service I have received has been very good and helpful. Their online banking service is very straightforward and helps me get things done without any hassle. I have no complaints. Reviewed on: 21st April 2015

Simply the best

The Halifax in my humble opinion is simply the best. I have found them to be attentive, understanding, friendly, and informative. Nothing is ever a problem to the staff, every help is given if needed and more than enough information is always provided. Reviewed on: 26th March 2015

Excellent service

I have banked with Halifax for years and they are great. Reviewed on: 26th March 2015

this is the best company for me.

i would never change provider for my current account. Thank you halifax! Reviewed on: 24th March 2015

Very honest.

I love my bank. Its very simple and the charges are very reasonable. Reviewed on: 27th January 2015

Great customer service and no problems or issues in over 5 years

Not often do you visit your local branch and leave with a glowing feeling; feeling connecting to the community. Halifax surprised me. In the run up to Christmas they had a luxury hamper on display, selling raffle tickets for £1 to raise money for special equipment for a local authority school looking after very vulnerable children. There was no pressure to buy but I was warmly assisted when I asked, the adviser explaining what the aim of the raffle was. I was told there was a smaller hamper to win too, although that wasn't on display. The initiative left me feeling as though there was hope for us all in this society yet/that it wasn't all cold heartless money. Well done Halifax! Reviewed on: 25th January 2015

Subpar

Poor customer service, no matter how small the problem it was always a hassle to the get it sorted. When I tried to switch from a current account to a student account I had to wait three weeks and then was told I was not eligible for a student account, I walked into Barclays and within an hour I had a student account set up. Reviewed on: 4th November 2014

Do you have a different Halifax product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Reliance Bank 4.00 from 1 reviews
Reward Account
from NatWest 4.64 from 989 reviews
Freedom Current Account
from Danske Bank UK 4.09 from 2 reviews

Want to see more from Halifax?

Balance Transfer Credit Card
from Halifax 4.54 from 63 reviews
Online Saver
from Halifax 4.49 from 35 reviews
Reward current account
from Halifax 4.43 from 204 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub