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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (923 reviews)

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4.12

Based on 923 reviews, last reviewed 2nd Apr 2025

1700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

app is easy to use and has lots of features app is easy to use and has lots of features Reviewed on: 2nd April 2025

Latest lowest rating:

1

Very rude aggressive customer service Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the he... Read more Reviewed on: 30th March 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current Account reviews (923)

Subpar

Poor customer service, no matter how small the problem it was always a hassle to the get it sorted. When I tried to switch from a current account to a student account I had to wait three weeks and then was told I was not eligible for a student account, I walked into Barclays and within an hour I had a student account set up. Reviewed on: 4th November 2014

Switching bonus...worth it

Was tempted by the switching bonus of 100 pounds. Much easier to switch than I thought and have been happy so far (a few months in...so my experience could change) Reviewed on: 16th October 2014

Cannot fault over 10 years of using...

Been with Halifax for 10+ years. The account is easy to use for all aspects, such as, setting up direct debits/standing orders, making/receiving payments etc... The online account management is well laid out and easy to navigate. Payments to other accounts/contacts are always immediate. Statements are easy to read. Managing/viewing direct debits is very easy. Setting up new payments contacts is easy and secure. The application for phones/tablets it's very quick and easy to log in and use. I feel very secure when banking with Halifax as they take very good security measures for any new activity on the account. Another bonus is recently Halifax offer very generous cashback for your everyday shopping when using your Halifax card. This can be as high as 10% even 15% when spending in certain stores. Halifax highs treet banks have a very warm and friendly atmosphere, you are always greeted on arrival and offered assistance. They have quick cash/cheque deposit machines within the branches, so you can be in and out within minutes. The staff are also very efficient in solving small problems such as re-setting your PIN and issuing new cards if needed. Would highly recommend banking with Halifax as they offer a wide range of accounts tailored to specific needs. Reviewed on: 7th October 2014

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