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Halifax: Current account reviews

Name: Current account
Rating: 4.2 (931 reviews)

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4.15

Based on 931 reviews, last reviewed 22nd Apr 2025

1050% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Super quick and really helpful! “Super quick and really helpful!” Reviewed on: 22nd April 2025

Latest lowest rating:

1

Very rude aggressive customer service Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the he... Read more Reviewed on: 30th March 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (931)

Great service

I changed to Halifax last year via the switch over which was great didn't have to do a thing it was all done for me. So all my bills where paid as they were all brought over such a easy transaction Reviewed on: 22nd April 2015

Easy transition from one bank to Halifax with great cutomer service

I recently changed current accounts from NatWest to halifx. The process was smooth and any help I needed was readily available. The account has some good perks and the mobile app is very clear. I would definitely recommend. Reviewed on: 21st April 2015

No issues, straightforward banking

I have had no issues with Halifax as my main current account provider. Everything runs smoothly on a day-to-day basis and, any time I have needed to contact them for any reason, the service I have received has been very good and helpful. Their online banking service is very straightforward and helps me get things done without any hassle. I have no complaints. Reviewed on: 21st April 2015

Simply the best

The Halifax in my humble opinion is simply the best. I have found them to be attentive, understanding, friendly, and informative. Nothing is ever a problem to the staff, every help is given if needed and more than enough information is always provided. Reviewed on: 26th March 2015

Excellent service

I have banked with Halifax for years and they are great. Reviewed on: 26th March 2015

this is the best company for me.

i would never change provider for my current account. Thank you halifax! Reviewed on: 24th March 2015

Very honest.

I love my bank. Its very simple and the charges are very reasonable. Reviewed on: 27th January 2015

Great customer service and no problems or issues in over 5 years

Not often do you visit your local branch and leave with a glowing feeling; feeling connecting to the community. Halifax surprised me. In the run up to Christmas they had a luxury hamper on display, selling raffle tickets for £1 to raise money for special equipment for a local authority school looking after very vulnerable children. There was no pressure to buy but I was warmly assisted when I asked, the adviser explaining what the aim of the raffle was. I was told there was a smaller hamper to win too, although that wasn't on display. The initiative left me feeling as though there was hope for us all in this society yet/that it wasn't all cold heartless money. Well done Halifax! Reviewed on: 25th January 2015

Subpar

Poor customer service, no matter how small the problem it was always a hassle to the get it sorted. When I tried to switch from a current account to a student account I had to wait three weeks and then was told I was not eligible for a student account, I walked into Barclays and within an hour I had a student account set up. Reviewed on: 4th November 2014

Switching bonus...worth it

Was tempted by the switching bonus of 100 pounds. Much easier to switch than I thought and have been happy so far (a few months in...so my experience could change) Reviewed on: 16th October 2014

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