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Halifax: Current account reviews

Name: Current account
Rating: 4.27 (987 reviews)

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4.27

Based on 987 reviews, last reviewed 6th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

I have been with Halifax for years now and never had... I have been with Halifax for years now and never had any issues. Reviewed on: 6th July 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (987)

Never had any problems!

Great! Always been really helpful and have good customer service. Not had any problems in the 10 years I've been with them. Reviewed on: 19th February 2016

Bank with confidence

I moved to Halifax using the switching service, it was the best move I have made, it was smooth, I didn't need to do anything, I then decided to upgrade my account. I was taken through a checklist to make sure I was signing up to a service I required. The service was fantastic, the documents were there the next day and the card the day after I have never had a bank account that has ran so smooth. Reviewed on: 19th February 2016

Changing details

Always really friendly and helpful, made it easy for me to change my address when visiting my branch. Never had any problems with them. Reviewed on: 19th February 2016

very helpful

i had some problems with my account as someone managed to scam me and took my money i phone online banking and they was very helpful and guided me step by step to what i had to do my end and within a few days money was back into my account and all was sorted so very happy Reviewed on: 19th February 2016

great account

great account where you get a £5 reward every month for paying in 1000 or more.excellent customer service Reviewed on: 19th February 2016

A year with Halifax

After switching from TSB to Halifax last year I can't recommend them enough! I switched as there wasn't a TSB local to me I decided to go with Halifax, I done the switching all online and it was so easy! Halifax sorted everything and changed over all my direct debits and it was completely stress free, I got text updates as it was happening and it only took a week! I haven't had any problems at all since switching and everytime I've went into the branch it has been a lovely experience with great staff. Reviewed on: 19th February 2016

Trustworthy & Good Customer Service

I always have a good experience when I need to speak to my bank and always have a resolution in place quickly. Great online services & trustworthy. Reviewed on: 19th February 2016

Great Current Account

Halifax has a brilliant website which you can see all your goings on from day to day. It's really easy to make changes and find information, and the monthly rewards are a bonus too! I love my bank and would recommend to everyone Reviewed on: 19th February 2016

Friendly Face of Banking

I have had my current account with The Halifax for years. I like having a local branch on my High Street with friendly, approachable staff so that if I have a problem or a question I can go right in and ask them. Reviewed on: 18th February 2016

Reliable in Great Customer Service

A great bank. Fantastic customer service Reviewed on: 18th February 2016

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