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Halifax: Current account reviews

Name: Current account
Rating: 4.25 (983 reviews)

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4.25

Based on 983 reviews, last reviewed 10th Jun 2026

73% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (983)

great account

great account where you get a £5 reward every month for paying in 1000 or more.excellent customer service Reviewed on: 19th February 2016

A year with Halifax

After switching from TSB to Halifax last year I can't recommend them enough! I switched as there wasn't a TSB local to me I decided to go with Halifax, I done the switching all online and it was so easy! Halifax sorted everything and changed over all my direct debits and it was completely stress free, I got text updates as it was happening and it only took a week! I haven't had any problems at all since switching and everytime I've went into the branch it has been a lovely experience with great staff. Reviewed on: 19th February 2016

Trustworthy & Good Customer Service

I always have a good experience when I need to speak to my bank and always have a resolution in place quickly. Great online services & trustworthy. Reviewed on: 19th February 2016

Great Current Account

Halifax has a brilliant website which you can see all your goings on from day to day. It's really easy to make changes and find information, and the monthly rewards are a bonus too! I love my bank and would recommend to everyone Reviewed on: 19th February 2016

Friendly Face of Banking

I have had my current account with The Halifax for years. I like having a local branch on my High Street with friendly, approachable staff so that if I have a problem or a question I can go right in and ask them. Reviewed on: 18th February 2016

Reliable in Great Customer Service

A great bank. Fantastic customer service Reviewed on: 18th February 2016

Great!

Great switching reward! And good cashback offers. Reviewed on: 18th February 2016

My Bank have been able to help arrange my direct debits so I don't get hit with all my bills at once and so that I don't go overdrawn anymore.

My Bank have been able to help arrange my direct debits so I don't get hit with all my bills at once and so that I don't go overdrawn anymore. Also my bank has now arranged it so I have a buffer so I can't go overdrawn, also having access to internet banking and the support in branch I have been able to manage my money better and even opened up an everyday saver. Reviewed on: 18th February 2016

Does what you expect

Get the standard service I expect from banking, online availability etc. Reviewed on: 18th February 2016

Mrs

I have been with Halifax for many years now and find them an easy bank to bank with. Their online banking is easy to use with an easy to use app for the phone and Ipad. I log on every day with ease of use. easy to use transfer facilities from bank to bank. Easy to set up direct debits and payments. Can request overdraft using app. Very good security set up. Will text you if any unusual acitvity. Text when you set up new payments etc. Reviewed on: 18th February 2016

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